Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Trend Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Trend Salon

Charlottesville, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 127 wedding hair stylists · 4.8★ from 889 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trend Salon is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trend Salon is better than 73% of wedding hair stylists.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trend Salon is better than 98% of wedding hair stylists.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trend Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trend Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trend Salon is better than 100% of wedding hair stylists.A
100

Reviews for your job

Customers hired Trend Salon for 8 kinds of job.

Trend Salon for kids' cuts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$25–$41
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 23

All 10 Google reviews tagged “Kids' cuts”

Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

First of all …90 dollars for a 13 year olds hair cut is insane. She asked for layers and got minimal minus one very short one in the front that wasn’t asked for . The cut happened dry on very curly hair and instead of taking split ends off a significant amount was cut . we now spend hours every morning crying…

Paid $80–100Kids' cuts
JoshuaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I came to Trend 20 years ago everyday after school as my Mom worked here, I am very fermiliar with hair stylists work ethic as well as tribal knowledge in Salons. I will never see another stylist than Hannah (unless she recommends one of the ladies she works with and is on a well needed vacation) Always does such a…

Paid $40–60Kids' cutsHaircutHairstyling
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carlos did a great job cutting my son’s hair. He was able to take what we said and transform it into a great haircut!

Kids' cuts
Agu12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carlos is amazing!

Paid $20–40Kids' cuts
Pineapple2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trend is my favorite salon in Charlottesville. Everyone who works there is fantastic, and the customer service is top-notch. Tara, the owner, is great to her customers and truly cares about her employees. Hannah does my lashes every other week and is fantastic. She also does an incredible job with my hair. I can't recommend this place enough.

Paid $40–60HairstylingKids' cuts
Chelsi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

McKenzie has been cutting my daughter’s hair for the past 3 years and she is always super happy with it. McKenzie is super kind to my daughter and does an amazing job every time.

Paid $20–40Kids' cuts
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love trend. Everyone is so nice from font of house to the backyard! Cody has yltaken care of me for the last 3 years and I wouldn't go anywhere else!

Paid $120–140HairstylingHair coloringKids' cuts
Pennya year ago★★★★★

Rating only, no written review.

Paid $200+Kids' cutsHaircutHairstyling
Lindsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Kids' cuts
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HairstylingHair coloringKids' cuts

Price

$106+5% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut346$45–$81
Hairstyling298$50–$103
Hair coloring92$133–$335
Blowouts63$53–$108
Shampoo & conditioning60$65–$136
Blowdry47$47–$93
Balayage42$214–$426
Hair highlighting27$176–$371

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