Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Trevino Hardwood Floors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Trevino Hardwood Floors

Heath, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 4.8★ from 49 Google reviews

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Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trevino Hardwood Floors is better than 79% of floor refinishing services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trevino Hardwood Floors is better than 66% of floor refinishing services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trevino Hardwood Floors is better than —% of floor refinishing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trevino Hardwood Floors is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trevino Hardwood Floors is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trevino Hardwood Floors is better than 40% of floor refinishing services.C
40

Reviews for your job

Customers hired Trevino Hardwood Floors for 2 kinds of job.

Trevino Hardwood Floors for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Repair flooring”

Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

What a fabulous experience with Treviño Hardwood Floors! We were very impressed with so many aspects of our project, which included 2 bedrooms and 2 closets. From the start it was reassuring for us to be partnering with true flooring professionals who know their trade inside and out. We were given several options…

Great priceInstall flooringRepair flooring
Jana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If you are needing a great wood flooring company you need Trevino ! We had water damage at our entrance and Hector and Anna came out - and we ended up adding a room of wood and refinishing all our 24 year old floors. Their crew did an amazing job. They were here when they said - they worked all day and I do mean…

Reasonable priceInstall flooringRepair flooring
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trevino provides great quality workmanship and excellent customer service. Highly recommend!

Great priceInstall flooringRepair flooring
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with Trevino hardwood floors. From the beginning of the project to the end the communication was great and I love that it is a family business that is local in Heath. When they came out to give an estimate it was extremely personable and helpful. We wanted to have many different samples…

Great priceInstall flooringRepair flooring
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Trevinos Floors for our hardwood flooring!! This is our 3rd time to use them!! They are the best hands down, communication is impeccable!! 🙌🙌 If you need flooring, call them today!!! You will be so happy you did!! Thanks Trevinos for another well done job!!! 🙌🙌🥰🥰👌👌😊😊

Great priceInstall flooringRepair flooring
Bailey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trevino hardwood floors did a wonderful job at our house, they were easy to work with and fast! They refinished our original wood floors in the areas where they could and laid new floors in others and they blend very well.

Install flooringRepair flooring
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve used Hector twice. Once on a real hardwood install and the once on a laminate floor install. Very prompt and professional job. These guys are courteous and maintain a clean job site - fast too! I’ll be using again!

Reasonable priceInstall flooringRepair flooring
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently returned home after helping with a new grandchild out of state and found a bathroom sink had flooded our master bathroom. Water was standing under the vinyl plank flooring that Trevino Hardwood Floors had installed years ago. I know that Trevino Hardwood Floors is popular and they stay busy installing…

Customer photo from Michael's reviewCustomer photo from Michael's review
Great priceInstall flooringRepair flooring
Erika12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be happier with the job this team did on my flooring! From start to finish they were efficient and detail oriented. They showed up on time, kept the area clean, and made sure everything was done exactly how I wanted. The quality of their work speaks for itself my floors look absolutely stunning! They…

Customer photo from Erika's reviewCustomer photo from Erika's review
Reasonable priceRepair flooring
Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevino Hardwood Floors did work for us on two different occasions. We had to replace a large portion of the floor in our fairly new house due to a leak and then refinish the entire floor to match. We ended with a beautiful finish that we liked much better than the original (Eaton flooring), but what I appreciated…

Reasonable priceInstall flooringRepair flooring
ARLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Like so many folks start, I don’t prepare reviews all that often. I gleefully will make an exception Trevino Hardwood Flooring. This is the second time that I have used this company’s services. The first was around 2017 and now in 2023. My first time was quite good. That was my first experience with refinishing…

Repair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 44%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring16—
Repair flooring11—

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