Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
Customers highlight punctuality, clear communication, and competitive pricing for hardwood installation and refinishing services. The company is noted for providing multiple quality and finish options while maintaining a clean job site. However, some low-star reviews criticize inconsistent follow-up on quotes and specific workmanship issues with stair installations.
Data from Google, last updated October 31, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
49 Google reviews we collected
Phrases our text analysis found in 48 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a great experience with Trevino hardwood floors.”
“Hard to believe in a business when their driving skills are absolutely awful.”
“The finish is fantastic and I would recommend them!”
““Highly recommended by friends… but zero follow-through.”
“Fast, fair and fantastic looking floors and installation.”
“The installers were professional, detailed, and just as important, they were courteous to us and respectful of our home.”
“Ongoing communication and frequent follow-up were also above standard in comparison to other companies we’ve dealt with in the past.”
“Hector and his team are honest, have very fair pricing and do fantastic work.”
“If you’re looking for a reliable and knowledgeable flooring company that takes great pride in their work, Treviño Hardwood Floors is the one to call.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Trevino Hardwood Floors for 2 kinds of job. Pick one to see what they paid and said.
We are 100% pleased with Trevino Hardwood Floors!! Fast, fair and fantastic looking floors and installation. Such nice and professional people! Can't recommend them enough. Five stars, for sure!!
What a fabulous experience with Treviño Hardwood Floors! We were very impressed with so many aspects of our project, which included 2 bedrooms and 2 closets. From the start it was reassuring for us to be partnering with true flooring professionals who know their trade inside and out. We were given several options…
If you are needing a great wood flooring company you need Trevino ! We had water damage at our entrance and Hector and Anna came out - and we ended up adding a room of wood and refinishing all our 24 year old floors. Their crew did an amazing job. They were here when they said - they worked all day and I do mean…
Trevino Hardwood Floors just completed another project in our home. I clearly understand why I chose them over others. They are family owned and operated. The people working on our project who wasn't immediate family was treated like such. They treated our home like it was their own. They walked us through the…
I used Trevino for the first time on a project and couldn’t have been happier with their process, communication, and execution. They were prompt to answer any questions or concerns. Their price was competitive, and they were great to work with. The finish is fantastic and I would recommend them!
Trevino provides great quality workmanship and excellent customer service. Highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Install flooring | 16 | — |
| Repair flooring | 11 | — |
4.8 ★★★★★ 49 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We are 100% pleased with Trevino Hardwood Floors!! Fast, fair and fantastic looking floors and installation. Such nice and professional people! Can't recommend them enough. Five stars, for sure!!
What a fabulous experience with Treviño Hardwood Floors! We were very impressed with so many aspects of our project, which included 2 bedrooms and 2 closets. From the start it was reassuring for us to be partnering with true flooring professionals who know their trade inside and out. We were given several options in quality, finish and pricing from which to choose. When we went a slightly different direction, they were quick to drop off additional samples after hours, which we really appreciated. The installers were professional, detailed, and just as important, they were courteous to us and respectful of our home. Ongoing communication and frequent follow-up were also above standard in comparison to other companies we’ve dealt with in the past. We very highly and unconditionally recommend Hector and his team to anyone looking to undergo a flooring project!
Michelle, we're so glad the two bedrooms and two closets came out the way you pictured. Running extra samples over after hours when you changed direction was an easy call for Hector and the team, and we appreciate you noticing how carefully the installers treated your home.
If you are needing a great wood flooring company you need Trevino ! We had water damage at our entrance and Hector and Anna came out - and we ended up adding a room of wood and refinishing all our 24 year old floors. Their crew did an amazing job. They were here when they said - they worked all day and I do mean worked! They were fast but so thorough ! I was so impressed as they sanded our floor 2x after applying floor fill and then used three coats of oil based polyurethane ( my request ) rather than 2 most others use. They were well supervised as Hector and Anna and Noe came by many times to look at work —. I can not recommend them enough and would not use anyone else now! Im in middle of getting things back in place and I’ll post pictures as quickly as that is done !
Jana, thank you for trusting us after the water damage and letting us refinish all of those 24-year-old floors. Hector, Anna and Noe were glad to keep checking in, and we hope the three coats of oil-based poly hold up beautifully.
Trevino Hardwood Floors just completed another project in our home. I clearly understand why I chose them over others. They are family owned and operated. The people working on our project who wasn't immediate family was treated like such. They treated our home like it was their own. They walked us through the process step by step, gave us a deadline, and finished early. Our floors our absolutely beautiful. Thank you, Trevino family.
Troy, it means a lot to hear you felt like part of the Trevino family on this second project. We're so glad the new hardwood floors came out beautiful and that we could finish ahead of the deadline for you.
I used Trevino for the first time on a project and couldn’t have been happier with their process, communication, and execution. They were prompt to answer any questions or concerns. Their price was competitive, and they were great to work with. The finish is fantastic and I would recommend them!
Drew, we're glad your first project with us went so smoothly from questions to final finish. Thanks for giving our flooring crew a shot, and we'd be happy to help whenever the next one comes up.
Trevino provides great quality workmanship and excellent customer service. Highly recommend!
Emily, thank you for the kind words about our workmanship and service on your flooring project. It was a pleasure working with you.
We had a great experience with Trevino hardwood floors. From the beginning of the project to the end the communication was great and I love that it is a family business that is local in Heath. When they came out to give an estimate it was extremely personable and helpful. We wanted to have many different samples done which they didn’t hesitate to help us through deciding which color would be best for our floors. The end product was amazing. We love our new hard wood floors and they re sanded and did new install in two rooms of our house. We couldn’t be happier with our new floors.
Blake, it was fun helping you narrow down all those stain samples until the color felt right. Seeing the re-sanded floors and the two newly installed rooms come together in your Heath home made our day.
This is the second time we have used Trevino Hardwood Floors. They always do a fantastic job. The customer service is outstanding and we just couldn’t be happier with our new floors. We highly recommend Trevino and thank you guys so much!
Paul, thank you for coming back to us a second time. We're thrilled you love the new floors and appreciate you recommending our hardwood team.
Amazing job! Thank you Hector and your team, we had a great experience and everything looked amazing!
Colton, Hector and the team really enjoyed working on your floors. Thank you for taking a moment to share your experience with us.
We have used Trevinos Floors for our hardwood flooring!! This is our 3rd time to use them!! They are the best hands down, communication is impeccable!! 🙌🙌 If you need flooring, call them today!!! You will be so happy you did!! Thanks Trevinos for another well done job!!! 🙌🙌🥰🥰👌👌😊😊
Kim, three projects together now and we're grateful for every one of them. Thanks for trusting us with your hardwood flooring again and for spreading the word.
Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
