Alan was great from start to finish. Quote didn't change, guys showed on time and final product was awesome. I would definitely recommend them.

Dream Floors Home Remodeling – Flooring & Remodeling in Rockwall
Dream Floors Home Remodeling – Flooring & Remodeling in Rockwall at a glance
Customers highlight responsive communication, accurate quotes, and punctual installation for flooring and remodeling projects. Reviews frequently mention helpful guidance, professional crews, and fair pricing for services including LVP, tile, and bathroom renovations. One criticism notes a lack of on-site measurement during a phone estimate. The business maintains a 4.9 rating from 120 reviews and replies to 98% of comments.
- Google rating: 4.9 out of 5 from 120 reviews (98% five-star).
- Reviews on this page: 120 Google reviews (116 with written comments, 53 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 31, 2026.
- Service: Floor Refinishing Service serving Heath, Texas.
Data from Google, last updated October 31, 2026.
Score profile vs other floor refinishing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
- 5 stars11898%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 116 written reviews
- Praise23799%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6125%
- Would recommend4920%
- Quality & results4519%
- Speed & response3213%
- Price & value2812%
- Communication208%
- Honesty & trust52%
What customers talk about
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amir was very helpful answering our all of our questions.”
“definitely be going back to visit them for my future projects, and I highly recommend Dream Floors to anyone wanting a flawless home renovation experi…”
“The attention to detail and craftsmanship they put into laying my half inch Hickory engineered hardwood floor as a glue down was exceptional.”
“Quote didn't change, guys showed on time and final product was awesome.”
“At first, we thought they only did floors, so we went to them for our flooring and they got it done quickly and for a fair price.”
“Great customer service and communication from both Alan and Amir.”
“…ntire process, that high standard of courtesy, clean work habits, and genuine customer care proved to be consistent across every single crew member.…”
People customers mention
- Amir 24 reviews
- Alan 8 reviews
- Allen 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Alan was great from start to finish. Quote didn't change, guys showed on time and final product was awesome. I would definitely recommend them.
I called to see if the company had extra scraps for a school project, and they were so gracious to give me many carpet sample boards. I’m so grateful for this company supporting local teachers and the community. Thank you!!!
We had a great experience with Dream Floors! Amir was very helpful answering our all of our questions. Gilbert did an amazing job installing our new LVP. We also had new tile installed in our laundry room that looks stunning. We absolutely love our new flooring! We couldn't be happier with Dream Floors from start to…
They did a fabulous job replacing my carpeted office with tile to match the rest of our home. Very kind, professional, and thorough from start to finish!
Alan at Dream Floors is efficient, knowledgeable and has a great selection! Enjoyed working with him from start to finish!
Absolutely great experience! In addition to design aspects, Amir and Co worked me in concrete overlay and had top notch professionals handle installs and electric. Not only are they extremely skilled, they are wonderful people who are a joy to work with. I could not be happier or more satisfied and 100% recommend!
Photos
Customer reviews
4.9 ★★★★★ 120 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I called to see if the company had extra scraps for a school project, and they were so gracious to give me many carpet sample boards. I’m so grateful for this company supporting local teachers and the community. Thank you!!!
I really appreciate it Jamie! Anything we can do to help in the future please feel free to reach out to us for anything! We’d love to help out whenever we can!
We had a great experience with Dream Floors! Amir was very helpful answering our all of our questions. Gilbert did an amazing job installing our new LVP. We also had new tile installed in our laundry room that looks stunning. We absolutely love our new flooring! We couldn't be happier with Dream Floors from start to finish. We could not recommend them enough!
Thank you, Mary the colors you chose were perfect and we are really happy you had a great experience with us and we really appreciate you for giving us the opportunity to remodel your home!
If you are looking for exceptional quality, top-tier craftsmanship, and true personalized customer service, Dream Floors is second to none. From the moment I walked into their store, the experience was outstanding. Their showroom is easily one of the best I have ever seen—the design, layout, and overall selection are impressive. As someone who is extremely meticulous, I visited many locations before making a decision, but nothing matched what Dream Floors had to offer. I was greeted by Amir, who was incredibly helpful, patient, and knowledgeable. We spent a significant amount of time going through options. He laid out dozens of samples and educated me on the different manufacturers, floor types, and materials. His expertise made narrowing down the choices effortless and stress-free. When it came time for installation, Allen and the installation crew were nothing short of amazing. The attention to detail and craftsmanship they put into laying my half inch Hickory engineered hardwood floor as a glue down was exceptional. They also completely transformed my fireplace, using beautiful marble-look materials that turned out phenomenal. The young man who completed the fireplace work was phenomenal—his precision with custom cuts, seamless placement, transition trim, and grout lines showed true master-level skill. He took extra care to cover every single floor pathway to keep the home spotless, clean up thoroughly, and respect our space. Throughout the entire process, that high standard of courtesy, clean work habits, and genuine customer care proved to be consistent across every single crew member. Amir and Allen treated me like family. That level of personal care and dedication is rare to find. I will definitely be going back to visit them for my future projects, and I highly recommend Dream Floors to anyone wanting a flawless home renovation experience!
Thank you so much for the kind words! The pictures you posted look great and we are really glad that you had an awesome experience with us!
They did a fabulous job replacing my carpeted office with tile to match the rest of our home. Very kind, professional, and thorough from start to finish!
Thank you, Molly. You’re amazing to work with!
Alan at Dream Floors is efficient, knowledgeable and has a great selection! Enjoyed working with him from start to finish!
Thank you, Erin! We really appreciate it!
Absolutely great experience! In addition to design aspects, Amir and Co worked me in concrete overlay and had top notch professionals handle installs and electric. Not only are they extremely skilled, they are wonderful people who are a joy to work with. I could not be happier or more satisfied and 100% recommend!
Thank you, Michael! Your type of style is very fun and unique and we definitely had a blast working on your project! Thank you so much for choosing us.
Highest compliments to Dream Floors on the recent renovation to our home. We replaced engineered hardwood floors with vinyl flooring and new baseboards. Thanks to Amir, Alan and Gilbert (whose workmanship was perfection), this project was painless. After 30 yrs in our home and countless projects I’ve never been able to say such. I would use Dream Floors again and highly recommend them!
Thank you, Jan. We really hope you enjoy your new Floors and we are glad you had a great experience.
Please drive like you care whether or not you harm or endanger someone on the road. Driving like others don’t exist is not an option. Do better.
We have now had 4 bathrooms remodeled with Dream Floors and could not be happier!!! Alan and his son Amir are so great to work with!!! And their work is absolutely beautiful!!!
Thank you, Melissa we really appreciate it!!
Dream Floors Home Remodeling – Flooring & Remodeling in Rockwall on Google Maps →
Business details
- Address: 975 E Interstate 30 #115, Rockwall, TX 75087
- Phone: (469) 338-5332
- Website: thedreamfloors.com
- Service area: Heath, TX





