Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Triangle Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Triangle Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 961 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triangle Pest Control is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triangle Pest Control is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triangle Pest Control is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triangle Pest Control is better than 80% of termite control services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triangle Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triangle Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Triangle Pest Control for 8 kinds of job.

Triangle Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 21 Google reviews tagged “Bug & insect extermination”

betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Chris did a great job. He is very professional and knowledgeable; caring that he does the job well.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Becca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Derek did a great job! He’s always respectful and communicates well with when he will arrive as well as what work is completed.

Great priceHome inspectionMosquito exterminationBug & insect extermination
nora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cody did an excellent job treating my yard. Great communication. On time.

Reasonable priceBug & insect extermination
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cody, was timely, efficient, courteous, knowledgeable, professional & personable.

Paid $140–160Great priceHome inspectionGeneral pest inspectionBug & insect extermination
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service. Very professional service. Called before they came so I was home.

Paid $60–80Reasonable priceMosquito exterminationBug & insect extermination
CassandraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The services provided has always been satisfactory. Personally, I have found that Cody goes above and beyond so highly recommend requesting him. For context how he goes above and beyond: We had an incident where a different company left our gate open and our dog escaped (luckily we found him). And Cody goes out of…

Paid $100–120Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
TimothyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cody did an amazing job. Really appreciated his time to walk me through problem areas and ways of mitigating potential problems. Looking forward to having him return for the next service.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was great. Kyle performed a very professional job. Very happy with the change to Triangle Pest Control!!!

Paid $180–200Great priceTermite inspectionGeneral pest inspectionBug & insect extermination
Celeste11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional

General pest inspectionBug & insect extermination
TaraLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kyke was very thorough. Great job!

Termite inspectionBug & insect exterminationAnt extermination
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable and eased my mind when it came to educating me about the carpenter bees and NC bugs in general. Less afraid and more enlightened. He was transparent and very honest. Thanks so much Andy! We’ll see how this all goes over the coming months!

Paid $140–160Reasonable priceGeneral pest inspectionBee exterminationBug & insect extermination
KimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had my first whole home exterior service today. Cody arrived early, and was very professional upon arrival. He answered all my questions, showed me some areas of issue and gave me an idea of what bugs to expect more of in the coming months. He was very knowledgeable and friendly. Great job Cody. Happy I picked Triangle Pest for pest control services.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
CathyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our tech, Andy, was courteous and very thorough with the pest control services. He was very pleasant and professional. Excellent communication! Thanks!

Great priceGeneral pest inspectionBug & insect extermination
AlbertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Professional and friendly

Hornet & wasp exterminationRodent exterminationSpider extermination
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time. Great communication. Great service!

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
Kelvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Stormy, our pest technician always does a great job anytime we have her. She let's us know what she did and what she sees as she is doing her work. She offers recommendations to help combat insects. She always asks if there are any target areas that we would like to be done. Always professional and courteous.

Paid $60–80Reasonable priceBug & insect extermination
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim does great work!

OverpricedBug & insect extermination
GailLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend Triangle Pest Control. Great service, friendly & knowledgeable people.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Great priceMosquito exterminationBug & insect extermination
Divine6 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceBug & insect extermination
Clyde4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceHome inspectionBug & insect extermination

Price

$66-28% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 69%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$56–$144
General pest inspection36$50–$106
Bug & insect extermination21$56–$108
Termite inspection15$121–$282
Mosquito extermination15$58–$113
Ant extermination13$61–$161
Hornet & wasp extermination11$58–$156
Rodent extermination9$68–$323

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