Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORETriangle Pest Control
Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 961 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triangle Pest Control is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triangle Pest Control is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triangle Pest Control is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triangle Pest Control is better than 80% of termite control services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triangle Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triangle Pest Control is better than 100% of termite control services.A
100
Reviews for your job
Customers hired Triangle Pest Control for 8 kinds of job.
Triangle Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 9 Google reviews tagged “Cockroach extermination”
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very polite and knowledgeable.
Paid $40–60Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very informative and nice.
Reasonable priceCockroach extermination
Russell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Stormy does an excellent job...with a smile on her face. Very happy with the service and very impressed with Stormy and he'd willingness to help. The only problem is she has set the bar so high it will be hard t do any better. Thanks for everything.
Paid $40–60Great priceCockroach exterminationService not listed
Marvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It's Good 👍
Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
AlbertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★
Professional and friendly
Hornet & wasp exterminationRodent exterminationSpider extermination
Chaun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Stormy is the best tech they have there by far! On time, knowledgeable, and would highly recommend.
Paid $60–80Reasonable priceCockroach extermination
MaryanneLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Scott Henderson was great. He was thorough, patient and attentive to our concerns, and knowledgeable. I highly recommend this company.
Not sureCockroach exterminationAnt extermination
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★
Used them for over a year, still had spiders and ants in and around my house. Basically would just come and spray foundation and leave....roughly 10-15 minutes of work.
Ant exterminationCockroach exterminationSpider extermination− Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceSpider exterminationCockroach extermination
Price
$66-28% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 69%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 47 | $56–$144 |
| General pest inspection | 36 | $50–$106 |
| Bug & insect extermination | 21 | $56–$108 |
| Termite inspection | 15 | $121–$282 |
| Mosquito extermination | 15 | $58–$113 |
| Ant extermination | 13 | $61–$161 |
| Hornet & wasp extermination | 11 | $58–$156 |
| Rodent extermination | 9 | $68–$323 |
