Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
Triangle Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Triangle Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 961 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triangle Pest Control is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triangle Pest Control is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triangle Pest Control is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triangle Pest Control is better than 80% of termite control services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triangle Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triangle Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Triangle Pest Control for 8 kinds of job.

Triangle Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “General pest inspection” · showing 20

betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Chris did a great job. He is very professional and knowledgeable; caring that he does the job well.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Roger9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Always congenial and takes pride in his job! Very thorough.

Home inspectionHornet & wasp exterminationGeneral pest inspection
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cody, was timely, efficient, courteous, knowledgeable, professional & personable.

Paid $140–160Great priceHome inspectionGeneral pest inspectionBug & insect extermination
AlexLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris is awesome. I thoroughly appreciate his help and thoroughness!

Rodent exterminationSpider exterminationGeneral pest inspection
CassandraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The services provided has always been satisfactory. Personally, I have found that Cody goes above and beyond so highly recommend requesting him. For context how he goes above and beyond: We had an incident where a different company left our gate open and our dog escaped (luckily we found him). And Cody goes out of…

Paid $100–120Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
TimothyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cody did an amazing job. Really appreciated his time to walk me through problem areas and ways of mitigating potential problems. Looking forward to having him return for the next service.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was great. Kyle performed a very professional job. Very happy with the change to Triangle Pest Control!!!

Paid $180–200Great priceTermite inspectionGeneral pest inspectionBug & insect extermination
Celeste11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional

General pest inspectionBug & insect extermination
Marci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and helpful!

Reasonable priceGeneral pest inspectionAnt extermination
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cody was nice and polite, asked me of any concerns I may have and got to work! Thank you Cody!

Paid $40–60Great priceGeneral pest inspection
Marvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It's Good 👍

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
SherieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cody is excellent! Pays attention to details and is customer service focused.

Paid $40–60Great priceGeneral pest inspection
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable and eased my mind when it came to educating me about the carpenter bees and NC bugs in general. Less afraid and more enlightened. He was transparent and very honest. Thanks so much Andy! We’ll see how this all goes over the coming months!

Paid $140–160Reasonable priceGeneral pest inspectionBee exterminationBug & insect extermination
April7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service!

Great priceGeneral pest inspection
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Stormey took care of my pest control today and she did a great job!!

Home inspectionTermite inspectionGeneral pest inspection
KimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had my first whole home exterior service today. Cody arrived early, and was very professional upon arrival. He answered all my questions, showed me some areas of issue and gave me an idea of what bugs to expect more of in the coming months. He was very knowledgeable and friendly. Great job Cody. Happy I picked Triangle Pest for pest control services.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
CathyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our tech, Andy, was courteous and very thorough with the pest control services. He was very pleasant and professional. Excellent communication! Thanks!

Great priceGeneral pest inspectionBug & insect extermination
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kyle is very professional and thorough. Very knowledgeable. Very pleased with his service.

Not sureHome inspectionTermite inspectionGeneral pest inspection
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time. Great communication. Great service!

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
MichelleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jose came to the house today for monthly pest control service. We discussed the concerns I had. He provided me with thoughtful responses and completed the work quickly and efficiently.

Reasonable priceGeneral pest inspection

Show more general pest inspection reviews (16 more) →

Price

$66-28% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 69%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$56–$144
General pest inspection36$50–$106
Bug & insect extermination21$56–$108
Termite inspection15$121–$282
Mosquito extermination15$58–$113
Ant extermination13$61–$161
Hornet & wasp extermination11$58–$156
Rodent extermination9$68–$323

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