Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate TriCounty Services 4.8 out of 5 based on 422 reviews, with the owner responding to 92 percent of them. Customers frequently praise the company for punctuality, clear communication, thorough inspections, and professional handling of HVAC repairs, installations, and ductwork projects. However, lower-rated reviews highlight recurring issues with missed appointments, delayed follow-ups on quotes, and unexpected billing discrepancies.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
422 Google reviews we collected
Phrases our text analysis found in 337 written reviews
Price verdicts customers left with their Google review
Middle half of what 51 customers paid ($78–$758) · gold mark = category median.
How often each topic comes up in the written reviews
We read 337 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very competent, thorough and explained the issues clearly and a nice person.”
“They explained things clearly and worked neatly and efficiently.”
“…what was needed, and they would send me a quote for the repairs they never called back after a few look called the lady that answered said they will…”
“Good response to my phone call this morning, technician was very thorough and did a good job inspecting and filling me in on what needs to be done”
“Tri-County Aire now known as Tri-County Services is a complete and utter incompetent, disaster as an HVAC contractor.”
“Very professional and explaining things as they were happening.”
“We will highly recommend TriCounty Services for anything a homeowner would need for heating and air conditioning services.”
“What impressed me most was how affordable the repair was.”
“An absolute rip off, especially if you know the actual cost of replacement parts.”
“Giovanni provided Excellent service and solved our HVAC problem in midst of a heat wave and was very honest.”
“They lied to me about equipment and said they would fix and never did.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TriCounty Services for 8 kinds of job. Pick one to see what they paid and said.
Very competent, thorough and explained the issues clearly and a nice person. Highly recommend..
Everyone from the first phone call to inquire, to the finish product!! The people who helped: Ysenia (sp?), Martin, Marcos and Art. All great & professional. Now home owner so I had questions that they answered for me. Thank you so much!!
Service was exceptional and they are very thorough and professional. I’d definitely recommend them.
Marcos did a great job cleaning the inside of my dryer as well as the long vent duct to the exterior. They explained things clearly and worked neatly and efficiently. We will definitely use TriCounty again next time!
Great service. Martin explained what he did, answered all my questions, and helped me set up my next appointment.
Martin was exceptional. He explained every little detail on what he was doing . His customer service was excellent couldn’t ask for anyone better.
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 56 | $37–$295 |
| A/C system maintenance | 52 | $51–$415 |
| Heating system repair | 30 | $158–$1.1k |
| Heating system maintenance | 30 | $37–$239 |
| A/C system repair | 26 | $209–$786 |
| HVAC duct & vent repair | 9 | $271–$1.9k |
| Install thermostat | 9 | $57–$590 |
| Repair HVAC | 9 | $224–$535 |
4.8 ★★★★★ 422 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Martin F was si great! He helped us right out!
Melissa, thank you so much for taking the time to share your review! We truly appreciate your kind feedback about Martin and are grateful for the trust you’ve placed in us!
Very competent, thorough and explained the issues clearly and a nice person. Highly recommend..
Elizabeth, thank you for the review. We appreciate you taking the time to share your experience. It was a pleasure working with you. Your feedback means a lot to us!
Everyone from the first phone call to inquire, to the finish product!! The people who helped: Ysenia (sp?), Martin, Marcos and Art. All great & professional. Now home owner so I had questions that they answered for me. Thank you so much!!
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had such a positive experience from your very first phone call through the completion of your project! Martin, Marcos, and Art will be very happy to hear your appreciation. We are always here to answer any questions and make sure you feel confident and comfortable as a homeowner. Thank you again for choosing TriCounty Services!
Good response to my phone call this morning, technician was very thorough and did a good job inspecting and filling me in on what needs to be done
Thank you David for the great feedback! We're thrilled our team could respond quickly and give you a thorough inspection today. We appreciate you and for choosing TriCounty Services as your provider.
Service was exceptional and they are very thorough and professional. I’d definitely recommend them.
Nancy, thank you for the perfect rating! We're pleased to know you had a great experience.
Marcos was prompt and very professional. An impressionable young man.
Kenneth, thank you for your kind words and feedback! We’re glad to hear Marcos was prompt and professional. We appreciate you taking the time to share your experience and recognize his efforts! Thank you for choosing TriCounty Services and trusting our team.
Knowledgeable, helpful, and friendly. On
Laurie, thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Needed a 2nd air return vent installed, and Marcos did a highly professional level of workmanship, and thorough cleanup at the end.
Thank you so much for taking the time to share your experience with us! We’re so happy to hear that Marcos took such great care of your home and that you were pleased with his workmanship and cleanup. We'll be sure to share your kind words with Marcos. We appreciate the trust you put in our team. Thank you for choosing us!
Martin is terrific
Thank you very much, Carol. 💗 We appreciate you. 😊
Very responsive and helpful.
Thank you so much, Robert, for the 5-star review! We pride ourselves on being fast, responsive, and ready to help whenever you need us, so it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to working with you again!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
