Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
TriCounty Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%89+12.6Replies to reviews 7%86+6.1Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

TriCounty Services

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.8★ from 422 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriCounty Services is better than 88% of HVAC contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriCounty Services is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriCounty Services is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriCounty Services is better than 89% of HVAC contractors.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriCounty Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriCounty Services is better than 86% of HVAC contractors.A
86

Reviews for your job

Customers hired TriCounty Services for 8 kinds of job.

TriCounty Services for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$590
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Install thermostat”

Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alonzo, Armando, Marcos did a fantastic job installing my central air and new furnace. Oscar was great to work with helping me understand the system and how it all works. I'm super happy with my purchase, my house is comfortable again. I especially loved their speed at which they pick up the phone and call you back…

Paid $2,000+Reasonable priceA/C system repairHeating system installationInstall thermostat
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Art did a fantastic job on my wall heater. Dakota also did a great follow-up check on it. I will highly recommend TriCounty to all my friends and family. Also we had some plumbing issues and Art did a great and flawless job. Hiring this company would be the greatest decision you'll ever make. Front office people is also a pleasure to talk to. Thanks Guys.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatService not listed
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love my new Trane air and heating system which was installed 7-11-23 by three outstanding and skilled technical engineers. Everyone at Tri County Services was knowledgeable and helpful in every way. I look forward to working with them for other services in the future. Judith Hill - Westlake Village, Ca

Heating system installationInstall thermostatInstall AC+ Responsiveness+ Punctuality+ Quality
markystarkyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John from Tricounty Services showed up on time, replaced the registers, explained how my new system works, and cleaned up after himself.

HVAC duct & vent installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
RICKEY6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

HVAC TriCounty employee's are not only well inform about their line of work, but also have equipped themselves with genuine and classic well rounded "people personality". Very customer friendly and professional.

Install thermostat+ Professionalism
dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nick and his trainee Josh did a wonderful, professional job. They performed their tasks meticulously, answered my questions and took pride in their workmanship. I am very pleased with the overall experience with Tricounty services. Thank you Dave

A/C system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Giovanni P. was professional, courteous, clean & very helpful. He fixed an existing problem with the wiring by looking up the information on line, helped me get the thermostat wired and operational. He answered my questions.

Install thermostatThermostat repair
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install thermostat+ Responsiveness+ Punctuality+ Quality

Price

$351+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance56$37–$295
A/C system maintenance52$51–$415
Heating system repair30$158–$1.1k
Heating system maintenance30$37–$239
A/C system repair26$209–$786
HVAC duct & vent repair9$271–$1.9k
Install thermostat9$57–$590
Repair HVAC9$224–$535

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