Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
TriCounty Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%89+12.6Replies to reviews 7%86+6.1Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

TriCounty Services

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.8★ from 422 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriCounty Services is better than 88% of HVAC contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriCounty Services is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriCounty Services is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriCounty Services is better than 89% of HVAC contractors.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriCounty Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriCounty Services is better than 86% of HVAC contractors.A
86

Reviews for your job

Customers hired TriCounty Services for 8 kinds of job.

TriCounty Services for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$369
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 68

All 4 Google reviews tagged “Thermostat repair”

Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Martin is terrific

HVAC system maintenanceThermostat repairDuctless heating & A/C services+ Punctuality+ Quality+ Professionalism
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been doing business with Tri-County since 2012 and have been very satisfied. I highly recommend Tri-County for a/c and furnace needs.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
RickeyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I only write a review if it's really good or really bad - these guys were really GOOD 👍 I installed a new Nest thermostat and immediately got an 'e74' error. They came out next day and we're very respectful, professional, and informative/patient. They fixed the transformer on my heater which blew because of the…

Heating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Giovanni P. was professional, courteous, clean & very helpful. He fixed an existing problem with the wiring by looking up the information on line, helped me get the thermostat wired and operational. He answered my questions.

Install thermostatThermostat repair

Price

$351+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance56$37–$295
A/C system maintenance52$51–$415
Heating system repair30$158–$1.1k
Heating system maintenance30$37–$239
A/C system repair26$209–$786
HVAC duct & vent repair9$271–$1.9k
Install thermostat9$57–$590
Repair HVAC9$224–$535

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