Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Outdoor plumbing system repair”

Maureen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Professional and friendly service

Paid $200–400Garbage disposal installationOutdoor plumbing system repair
Kris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We had our water softener replaced. Was able to schedule quickly. Everyone was very polite and helpful. Tyler the tech was great. Did a wonderful job on the installation and explaining the system. Update: Had Tyler back up to take care of weird noises in our walls. Within a couple hours, he replaced our failing…

Paid $1,600–1,800Reasonable priceWater tank installationOutdoor plumbing system repairService not listed
Bernadette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service, I will def be calling them for all my needs. Respectful service, and very thorough with explanation. I'm so happy with Trident service, thank you!!

Great pricePlumbing leak detectionOutdoor plumbing system repair
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was very professional with the recommendations for making repairs. He worked quickly and left no mess for me to clean up! Very friendly and polite technician. I used the SCHOA business site to locate a plumber and am glad I picked Trident 🔱

Paid $400–600Not sureOutdoor plumbing system repair
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another update! Had to call Trident out after some issues of water backing up into tubs….as always customer service was stellar! Options for appointments and transparency on cost for emergency after hours visit. Garrett came out to help us out and what a guy! Highly competent, explained everything in a way I could…

Great priceGarbage disposal installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Huntington9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike and Tyler did a fantastic job! Trident Plumbing with in day came out and upgraded our system for a great price! Thanks Guys! ⭐️⭐️⭐️⭐️⭐️

Paid $1,000+Great priceOutdoor plumbing system repair
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Sergio fixed bathtub and replaced sink faucets. Great!

Outdoor plumbing system repair+ Responsiveness+ Professionalism
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sergio was right on time, efficient, friendly, knowledgeable and completed an expert repair. We would not hesitate to call Trident Plumbing again! Thank you!

Reasonable priceOutdoor plumbing system repair
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service! Quick response and Tyler was great as usual. I’ve used them for many different services and they’re always trustworthy and efficient.

Paid $200–300Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
PaulLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently underwent surgery and during my recuperation, there was someone at my front door. It was a gentleman I've used on and off over the past few months, wanting to know if I had any work for him now in March, before he was scheduled with me in April, I told him, not at this time, but before he left, he pointed…

Paid $500–600Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
TeeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very happy with our service - the receptionist was friendly and scheduled a technician out quickly, a text was sent out with a photo and bio of our technician so we knew who to expect, and Quentin was professional, knowledgeable, and kept us informed every step of the way. Highly recommend Trident.

Paid $200–300Reasonable priceOutdoor plumbing system repair
LauraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Garrett was great. He replaced my corroded hose bibs and my horse waterers have no leaks!

Paid $1,000+Reasonable priceOutdoor plumbing system repair
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

An excellent company to work with. Quinten and Scotty came out to install new bathroom fixtures. They were both professional and did amazing job. Would work with them again

Outdoor plumbing system repairWater tank installationWater tank repair+ Punctuality+ Quality+ Professionalism
Rewards6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was very professional and friendly. He gave us options and let us decide what to do. Now we are comfortable in knowing we shouldn’t have any further issues. We have used Trident Plumbing and Drain before and were very pleased with the work👍 One of the best things about Trident is how fast you are able to get…

Paid $500–600Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
KathleenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shelby was so lovely over the phone, the delightful Sergio was at our place within an hour, had the problem fixed twenty minutes later AND installed a handle that is easy for my 87-year-old mother to use, and the bill was so reasonable I couldn't believe it was an emergency call! THANK YOU!

Great pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
TLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They ran a new water main line for us and we couldn't be happier with the service and results. They stayed until the job was done at 9pm and left the job site impeccably clean. Special thanks to Devin for his superior customer service and great communication throughout the entire project. Would definitely recommend…

Outdoor plumbing system repair+ Responsiveness+ Professionalism
Beverly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Appreciate how nice it is to work with this company. Pleasant, prompt & efficient. We've used them before and would again

Drain cleaningOutdoor plumbing system repair+ Punctuality+ Quality+ Value
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything was explained and quickly repaired. I would definitely use them again.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CJ did a great job. Very efficient, thorough and professional.

Toilet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and service was excellent. Will refer them to my friends.

Garbage disposal installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Sunshine13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replace water pressure valve Chris did a great job diagnosing the problem in a methodical manner. Professional and explained what he was doing

Outdoor plumbing system repairService not listed
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so pleased with the service! Jorge was willing to come early, knew exactly what to fix and got it done quickly. I will be using Trident again and referring my friends!

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Prince2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have nothing but good things to say about this company,My technician was the best the job well done.They save me a lot of money, unlike other companies,they didn't try to get more than what was required.I know if I ever have any other plumbing needs this is the only company for me.

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly, any issues found, the plumber rectified them quickly. Truly appreciate the Veterans discount. Thank you! Highly recommend

Outdoor plumbing system repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Phyllis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service tech, George Dennis, was friendly and professional and we shared favorite camping places! Trident plumbing is awesome

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great feeling from the beginning. Excellent customer service over the phone. I scheduled an appointment and they were able to come the next day. Tyler was on time, courteous, knowledgeable and honest. He performed the work quickly and efficiently. This is an amazing company and I will continue to use them in the future. I definitely recommend.

Plumbing leak repairOutdoor plumbing system repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best, they were very responsive, they were up front about everything they were doing and the best part is, they did my job with the most detailed professionalism I’ve seen in a very long time. In a world more and more interested in just getting it done and not really the right way, these guys make…

Pool plumbing repairOutdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
IQBAL3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, timely and professional services. Highly recommend!

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
MaileLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

George is absolutely fantastic!! Professional and thorough. I highly recommend calling George for all your plumbing needs. Support your local business!

Outdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trident is the best and only plumbing company my family will ever use. Repairs and installation were done quickly and professionally at a great price. Devin and Tyler were awesome, explained what the problems were and gave me options. We highly recommend Trident Plumbing and Drain.

Faucet installationFaucet repairOutdoor plumbing system repair
Hoyt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the time I called until the work was completed, Trident Plumbing was excellent. Taylor scheduled my appointment, sent an email and text. George was my plumber. He was friendly and professional and did great work. They did not try and sell me anything extra, which was nice.

Garbage disposal repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Barney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The main water feed backflow device blew out at dusk requiring the house water supply to be shut off overnight. I contacted Trident and a technician arrived at 7AM the following morning. The Tech. was cordial, gave a prompt quote after assesing the need, and had the job done in an hour! Superb response to a…

Outdoor plumbing system repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly, fair, and honest. Just called them back to fix a failed water heater. They came highly recommended and did not disappoint.

Outdoor plumbing system repairToilet repair+ Professionalism
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Trident. We are 100% satisfied. They were on time, professional and they have won our trust. We had a handful of plumbing repairs needed and had been putting them off since January. One call to Trident and all the issues have been repaired. We had our hot and cold valves replaced for the washing…

Faucet repairOutdoor plumbing system repairShower repair+ Responsiveness+ Punctuality+ Quality
Kimberly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Trident Plumbing for fixing our outdoor hose bib! The backyard hose bib was leaking and spraying water all over whenever we turned on/off the hose. My husband tried fixing but could not remove the hose bib without breaking the faucet. Trident Plumbing arrived and fixed the hose bib - now it no longer leaks and looks good too! :)

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Overall amazing service. Good price, on time and honest. Explained everything in detail and was beyond a pleasure to work with. A+

Outdoor plumbing system repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just bought a house and emailed 8 different plumbers about issues that came up on inspection, I only had 2 respond! Shelby responded promptly with a quote and the price was affordable! She scheduled me in quickly with no hassle. The guys were great when they came, very nice and professional. Trident Plumbing and…

Outdoor plumbing system repairWater heater repair+ Responsiveness+ Punctuality+ Quality
BecaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was the first time I used Trident Plumbing. I highly recommend them! I called for an appointment and had someone at my house less than 24 hours later and the non-emergency job was done. The tech was super professional, knowledgeable and personal. I'm not sure if they have techs wear booties due to COVID but he…

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mervyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The entire team is so kind and very helpful. They installed a tankless water heater, installed a new loop and new water softener and re-did the water service, adding a pressure reducing valve and new vacuum valve. The work is so nice and so clean. We are loving all the hot water we get with the tankless and the soft water in the house. Thanks team Trident.

Water heater installationOutdoor plumbing system repair
MelissaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly and respectful. We will definitely use again. Jared knew how to help me with my leak. Thank you!

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceOutdoor plumbing system repair
Angelica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Water tank installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Alli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
JeanetteLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Angela12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairDrain cleaning+ Professionalism

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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