Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.106
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 106 Google reviews tagged “Plumbing pipe repair” · showing 20

Stephen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Quintin was great

Reasonable pricePlumbing pipe repair
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were on time and did the job fast and professional and explained what they did and why

Plumbing pipe repair
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Trident is the best in the business! Wouldn’t use anyone else!

Paid $500–600Great priceWater heater installationWater tank installationPlumbing pipe repair
Ansel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have been working with Trident plumbing for more than 6 years now. They have always been reliable and trustworthy. We recently had a water softener and reverse osmosis systems installed, and we love it.The customer service is top tier and we highly recommend them if you are considering any plumbing work!

Reasonable pricePlumbing pipe repairPlumbing leak repairService not listed
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Garrett was exceptional and very communicative! The repair took less than expected as well 👍🏼

Paid $1,000–1,200Plumbing pipe repair
Keith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quintin did a great job. Fast and friendly. Installed water recirculating pump.

Reasonable pricePlumbing pipe repair
RonaldLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys are great. Prompt and professional. Not always the cheapest but definitely quality work. The fixed my whole house water filtration system. Value is there

Paid $200–400Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Britney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were so great and able to come same day!

Paid $200–400Reasonable pricePlumbing pipe repair
Samantha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have had issues in the past with things getting backed up. These guys were able to figure out tree roots grew into our pipes and got it taken care of quickly and professionally

Paid $1,000–1,200Reasonable pricePlumbing pipe repair
Si'onLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast, reliable and honest service as always

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had one of those Saturdays that started out great until water starting coming out of one of our ceiling lights. We called Shelby at Trident Plumbing and not only did she get someone out right away, she sent Quintin who got right on the problem and had us all fixed up in no time. If you're looking for a great…

Paid $1,400–1,600Reasonable pricePlumbing pipe repair
Levi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike did an amazing job repairing our bursted spigot line.

Paid $800–1,000Reasonable pricePlumbing pipe repair
JulietteLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Totally satisfied with this company and highly recommend! We had a leak that was getting out of control quickly- we called and had an appointment the same week. Mike came out, found the problem, and fixed it within a couple of hours. Excellent customer service. The price was reasonable, and we are so happy to have found this company!

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
SelinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our water pressure was dull for only one shower in our home. Trident came out and diagnosed the problem as our pipes being clogged as a consequence from hard water. They cleared it out and replaced some parts. They even went out of their way to get a specific part for our shower. Since they did a great job, we're…

Paid $600–800Great pricePlumbing pipe repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scheduled a hose bib inspection and they fixed it same day. Great work, professional, and their experience shows!

Paid $800–1,000Reasonable pricePlumbing pipe repair
leanneLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Needed new hot water heater.mine was leaking! Very happy with my professional, quick service. My first time using your service, was prior long time customer of Sunland....but no more!! Your service is simply the best!!!!!!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Illest1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quintin did an amazing job and came in super clutch with a leak in the ceiling he jumped right into action like a boss!

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a bad leak that needed repair fast before it became a bigger problem. Trident had a technician here within 45 min. They also scheduled a demo crew immediately to begin the restoration process. If you have a leak that has caused significant damage, Trident will handle everything from start to finish. They…

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike did a great job repairing my leak in my water pipe. I would definitely use Trident again.

Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast, professional and fixed our water leak! Thank you!!!

Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (86 more) →

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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