Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$613
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Shower repair”

Georgina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Excellent service and very professional explain with detail what he was going to do to repair problem

Not sureShower repair
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Trident is the best in the business! Wouldn’t use anyone else!

Paid $500–600Great priceWater heater installationWater tank installationPlumbing pipe repair
Si'onLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast, reliable and honest service as always

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was the plumber who worked on my leaking shower head. He replaced the shower arm for us because the old one was rusted and not sealing correctly. He was very professional and kept the work area clean. He also shared some helpful cleaning tips. We would recommend Trident Plumbing for your plumbing needs.

Customer photo from Julie's review
Paid $200–400Reasonable priceShower repair
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tridents technician; Mike, showed up on time and was very professional. He explained what the issue was with our shower, gave us options on the repair, and had it done quickly He cleaned up the work area, and made sure we were happy. This is a company I highly recommend.

Paid $400–600Great pricePlumbing leak detectionShower repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was punctual and professional. Quick in and out operation.

Paid $200–400Reasonable priceShower repair
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another update! Had to call Trident out after some issues of water backing up into tubs….as always customer service was stellar! Options for appointments and transparency on cost for emergency after hours visit. Garrett came out to help us out and what a guy! Highly competent, explained everything in a way I could…

Great priceGarbage disposal installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Quick response time. Friendly and professional. Would use them again!

Reasonable priceShower repair
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sergio was great!

Shower repair
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sergio was so helpful and kind and explained everything thoroughly.

Paid $300–400Reasonable priceShower repair
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sergio was great! He was prompt and skillful in completing our shower repair.

Paid $1,000+Great pricePlumbing pipe repairFaucet installationShower repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Trident was fast and efficient. I use them for all my plumbing needs. They responded the next day, assessed the leak, and fixed it immediately. Thank you!

Paid $200–300Reasonable priceShower repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Fast service, a job well done.

Paid $400–500Not sureShower repair
Bill14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They did a great job. They were honest and upfront and did not try to sell me anything. Scotty and Tyler were here to fix a leaky shower head. They did a great job, fixed everything the right way and were courteous and helpful throughout. Always use Trident Plumbing and Drain !!!!!

Great pricePlumbing leak detectionShower repair
DanaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love that they were able to come out so quickly for a free quote, especially since I had quite a big job. Garrett took the time to assess all the issues, and I liked that I was given a detailed invoice with photos before and after the work. I was also happy they were not booked out for weeks, and they try to get…

Paid $1,000+Plumbing pipe repairFaucet installationShower repair
KevinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quentin is awesome. Super friendly and great at his job.

Paid $300–400Great priceWater heater installationPlumbing leak detectionFaucet repair
Bethany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience. Thank you!

Paid $900–1,000Great priceShower installationFaucet installationShower repair
Bambi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service. Wonderful people who are fast, caring, and knowledgeable. My shower handle broke off with the stem. They were able to come out the same day ,gave me an estimate and did the work immediately.

Paid $200–300Reasonable priceShower repair
TamiLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

So pleased with their customer service, availability and communication. Devin was early, efficient and so friendly. Thankful for a company I can count on, especially since I don't live in the area full time. I will only use and recommend Trident. Thank you Trident Plumbing for being a 5 star company!!!

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Becky15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The office staff was super friendly and very responsive. They were able to make our appointment a priority. The technician, CJ, was professional, friendly, informative, and on time. The manager, Devin, communicated the technician’s arrival status regularly. We are extremely happy with the work and the price. It is…

Toilet installationGarbage disposal repairShower repair+ Responsiveness+ Punctuality+ Quality
mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shower Faucet was leaking and had hard water corrosion. My service technician was Tristan who was professional and suggested options and quotes for each service. Did not try to sell me anything extra, and answered all my questions on which would be the best option. Installed a new valve, Faucet and shower head in…

Shower repair+ Responsiveness+ Punctuality+ Quality
sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An AMAZING company. A+ as far as honesty, pricing and caring customer service. Shelby was very prompt when responding to my messages and was able to get me in immediately. Fantastic customer service from the entire installation process. The team took pride in their work and provided professional quality, honest work…

Plumbing leak repairFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Shelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will highly recommend Trident to all my friends! From the moment I called your office I had friendly and efficient service! I loved the follow up text letting me know who my plumber will be and a little bit about him. The phone call ahead of time letting me know the arrival time is so appreciated. Tristan was…

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
joeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a tile contractor and searched for a long time for a reliable plumber. Found Trident about a year ago and this company is great to work with and my clients love them. I'd give them 10 ⭐️ if it let me!

Faucet installationToilet installationShower repair+ Responsiveness+ Punctuality+ Quality
DarcyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jared is super nice and helpful. He estimated the cost of replacing a water heater at my rental without seeing it and was able to keep to the cost he estimated once he saw what was needed for the job. I appreciated the professionalism, accuracy and quality of work! I reiterate all the comments here on the 5 star…

Water heater installationGarbage disposal repairShower repair+ Responsiveness+ Punctuality+ Quality
Adrienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have called on Trident Plumbers in the past for both minor and major jobs. I've also recommended them wholeheartedly to my friends. This time my need was minor and they didn't disappoint!! They same courteous, efficient and friendly service people as always! Thank you Trident for being so reliable and helpful. I appreciate you all!

Shower repair+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians were knowledgable and were very honest. Im so pleased!!!

Shower repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did install the RO system to our house and they were very friendly, professional, and they were on customer side which you don't see like them very often. Thank you very much for all you did.

Faucet installationToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly, any issues found, the plumber rectified them quickly. Truly appreciate the Veterans discount. Thank you! Highly recommend

Outdoor plumbing system repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trident is simply the best of the best! High quality professionals who provide a high quality service. Devin showed up, identified the issue, and had hot water back in our master bath in no time. So grateful! We won’t use anybody else from here on out.

Shower repair+ Responsiveness+ Punctuality+ Quality
Shelly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We had a water softener and recirculating hot water loop installed. Devien and George did the work efficiently and responded to follow up questions in a timely manner. Devin came back to install a water heater and repair a shower. They're who I'll call for all our plumbing needs.

Water heater installationShower repairService not listed
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jorge and Devin were very professional. They had the new plumbing in quickly which allowed our contractors to finish the bathroom on time. Would recommend this company.

Shower repair+ Responsiveness+ Professionalism
marna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very satisfied with the job. Nice guys & competent . Will use again if needed. Highly recommend!

Toilet installationShower repair+ Responsiveness+ Punctuality+ Quality
Weston2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My wife and I are beyond satisfied with the services we received through Trident Plumbing. Devin came out and completed an inspection and gave us an estimate for our repairs. Both Devin and Tyler came the following day and completed the requested repairs and did so effectively and efficiently. I was surprised…

Toilet installationShower repair+ Responsiveness+ Punctuality+ Quality
Aya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shelby was so sweet over the phone and helpful with squeezing me in same day! George was so kind and helpful. He did a great job while being quick and efficient. Will definitely be using this company in the future! Thank you!

Shower repair
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Trident. We are 100% satisfied. They were on time, professional and they have won our trust. We had a handful of plumbing repairs needed and had been putting them off since January. One call to Trident and all the issues have been repaired. We had our hot and cold valves replaced for the washing…

Faucet repairOutdoor plumbing system repairShower repair+ Responsiveness+ Punctuality+ Quality
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very Responsive, professional & polite. George came to my home & did a repair in our shower. He took his time & explained the issue, fix & cost. Great work & clean up! I hope to not have future plumbing issues but if I do, I'll be using Trident Plumbing & Drain AGAIN!!!

Shower repair+ Responsiveness+ Punctuality+ Professionalism
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trident Plumbing, it's easy they all good people. They were on on time and stayed in touched with what was happening. And the the job wasn't complete untill everyone was satisfied. Thank you Trident Plumbing.

Toilet installationShower repair+ Responsiveness+ Punctuality+ Professionalism
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a substantial plumbing project that required genuine knowledge and experience. A friend referred us to Trident and we just could not be happier with the job they did for us! They are throw-backs to a time when people took pride in a job well-done. We would, absolutely, recommend them; in fact we already…

Faucet installationShower repair+ Responsiveness+ Punctuality+ Quality
Cheery6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Trident installed a water softener and reverse osmosis system and did a few other repairs for us. Service was excellent. He took the time to install everything correctly and explain the system to us. He was great to work with. We recommend him to all our friends. Excellent service!

Faucet installationShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Sascha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We just sold our home in Glendale and the inspector for our buyers found a moist spot in the dining room ceiling, directly below our master shower. Our realtor recommended Trident Plumbing for the fix and I could not be more grateful. I called around 7pm, left a message and assumed Id hear back the next day. Nope!…

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and customer care for services provided to include purchase and install of a water softener / purifier, check plumbing and shower head repair. Very satisfied with the work and prompt responses.

Shower repair
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceShower repair
Mischaela year ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceFaucet repairShower repair
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500–600Shower repair
Cary3 years ago★★★★★

Rating only, no written review.

Shower repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality
Cindee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Michelle4 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality
Vicki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
AllenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Garett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Professionalism
Aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

Compare with