Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$702–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Toilet installation” · showing 20

Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Mike and Tyler were absolutely amazing! They went above and beyond and fixed the problem. Always recommend Trident!

Great priceToilet repairToilet installationPlumbing leak repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We moved here nine years ago. And got ripped off by two plumbers eight years ago we found Trident and they have been our plumber ever since they excellent honest professional they will not oversell. Every technician that has ever come has been pleasant well dressed and clean. It saddens me to see other plumbers in…

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Ruben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike was very personable, professional and knowledgeable. He did great work getting our toilet issue fixed as well as taking the time to answer our many questions about water softners for future installation.

Reasonable priceToilet repairToilet installation
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another update! Had to call Trident out after some issues of water backing up into tubs….as always customer service was stellar! Options for appointments and transparency on cost for emergency after hours visit. Garrett came out to help us out and what a guy! Highly competent, explained everything in a way I could…

Great priceGarbage disposal installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We highly recommend Trident Plumbing and Tyler specifically. He’s knowledgeable, prompt and did the job in a timely manner, leaving the area very clean.

Reasonable priceToilet installation
Paula12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 Stars!! Great service- very knowledgeable & Professional technicians‼️

Paid $1,000+Great priceWater tank installationToilet installation
JosephLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Quintin and Tyler who did a phenomenal job replacing an older toilet. They were also helpful in providing estimates and diagnosing other potential issues around the house. I would recommend them to anyone in the valley in need of a good plumber.

Paid $700–800Reasonable priceToilet repairToilet installation
KimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2/9/26 - needed a new RO system, so I called Trident again. They were able to come out the next week and Quintin and Scotty were awesome, quick and great service! Thanks! We needed to have a couple of toilets replaced, we bought them but we could not get one off the base and another had a rusted flange. We called…

Toilet installationToilet repair+ Responsiveness+ Quality+ Professionalism
Vonwra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Quintin showed up as expected. He proceeded to do an estimate and started to work on the toilet replacement right away. Did an excellent job and answered all my questions thoroughly.

Paid $800–900Reasonable priceToilet installation
W10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best! For real! Garret and his partner were Professional. Timely. Did a great job communicating every step of the way. Best decision I made calling Trident. Looking forward to the last step of getting my tub installed. Highly recommend. Oh and the person handling appointments could be a therapist. She’s super kind and thoughtful.

Paid $1,000+Reasonable priceShower installationPlumbing pipe repairToilet installation
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great explanation of costs ahead of time, easy convenient scheduling, arrived on time, very personable and professional service, cleaned up totally after the job. Very pleased.

Toilet installationPlumbing pipe repair+ Professionalism
Dominique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first time using Trident. From day one they were very professional and showed up in the time frame I was given. My tech Chris was AMAZING! He explained things to me in terms I understood and was very friendly. I had 2 toilets installed, a new water softener, a new garbage disposal installed, a sink…

Garbage disposal installationToilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Becky15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The office staff was super friendly and very responsive. They were able to make our appointment a priority. The technician, CJ, was professional, friendly, informative, and on time. The manager, Devin, communicated the technician’s arrival status regularly. We are extremely happy with the work and the price. It is…

Toilet installationGarbage disposal repairShower repair+ Responsiveness+ Punctuality+ Quality
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very prompt and explain things well. Will continue to use Trident.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Another satisfying transaction with Trident Plumbing & Drain. Great customer service. Our plumbing specialist (Tyler) is knowledgeable, professional, and courteous. Not sure when we'll need any future plumbing services, but when we do we'll call Trident Plumbing & Drain!

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Rose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Polite prompt and very professional. Will definitely use this business again😊

Toilet installationFaucet repairWater heater repair+ Punctuality+ Quality+ Professionalism
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CJ did a great job. Very efficient, thorough and professional.

Toilet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is very responsive. They scheduled the appointment when needed & send texts & calls to advise of arrival. The tech Tyler was courteous & professional. Overall very good service.

Toilet installation+ Responsiveness+ Quality+ Professionalism
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found thru neighborhood Facebook - recommendations for Trident. I am so happy that I did - Devin fixed my toilet leak - found that my 10 year old water softener caused this and needed to be replaced as well, and on the side - I asked for additional RO system to be checked & replaced. Devin worked with…

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
joeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a tile contractor and searched for a long time for a reliable plumber. Found Trident about a year ago and this company is great to work with and my clients love them. I'd give them 10 ⭐️ if it let me!

Faucet installationToilet installationShower repair+ Responsiveness+ Punctuality+ Quality

Show more toilet installation reviews (24 more) →

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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