Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 117 Google reviews tagged “Toilet repair” · showing 20

Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great response time and service. Thank you!

Toilet repair
BattleSnake99063 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, informative, kept me up-to-date and all of the progression.

Paid $600–800Toilet repair
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

CJ is awesome! Is on time courteous and explains everything in detail.

Reasonable priceToilet repair
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Mike and Tyler were absolutely amazing! They went above and beyond and fixed the problem. Always recommend Trident!

Great priceToilet repairToilet installationPlumbing leak repair
DaveLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used Trident 3 times now over the last several years. Every time they were extremely friendly, provided fantastic communication; and everybody was extremely efficient and knowledgeable. Look no further if you need a fantastic plumber. Amazing company.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very attentive to our plumbing concerns.

Toilet repairPlumbing leak detectionFaucet repair
Candice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job and communicated clearly about the timing and what to expect when they arrived at the house. They really knew what they were doing and talked me through everything as they worked, which I really appreciated. The final price was a bit more than I expected, but the warranty that comes with the service definitely helps make up for it.

Paid $400–600Toilet repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We moved here nine years ago. And got ripped off by two plumbers eight years ago we found Trident and they have been our plumber ever since they excellent honest professional they will not oversell. Every technician that has ever come has been pleasant well dressed and clean. It saddens me to see other plumbers in…

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared was very good at explaining everything that needed to be done. Very friendly and on time. I will continue to use Trident Plumbing in the future.

Paid $400–600Not sureToilet repair
Rebekah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quintin did an amazing job. Polite and efficient. Would 100% recommend!

Paid $200–400Great priceToilet repair
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service as always

Paid $200–400Reasonable priceToilet repair
Natalie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve had multiple times where I needed a plumber this week and Tyler has been awesome! Everything he repaired has been working great. he did everything so quickly and efficiently. I’m very happy. Being friendly definitely doesn’t hurt either. Will recommend Trident Plumbing any time I get the chance! Thank you!

Toilet repairGarbage disposal installationWater heater repair
BrianLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Garrett originally came to bid on an outdoor leak and after inspecting felt a landscaper would be the most cost effective approach. I took his advice and saved hundreds right there. I happened to be in the middle of a bath remodel and asked him to quote fixing the toilet drain. He came back the next day with Taylor…

Paid $400–600Not sureToilet repair
Caterina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service by Tyler. He was very helpful and explained what caused the leak.

Paid $200–400Reasonable priceToilet repair
Artthapol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kyle from Trident plumbing came on time. Repair our toilet and replaced filter in our reserve osmosis system within an hour. Did a great job.

Paid $1,000–1,200Reasonable priceToilet repair
AngelaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My boyfriend and I were a tad ambitious with cleaning and some DIY projects and we ended up making some mistakes. Luckily, Trident Plumbing was there to help!! They are very prompt with communication and totally professional and friendly. 10/10 Update 2026. I've used Trident for years and their flexibility in…

Customer photo from Angela's review
Plumbing leak detectionGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easy to schedule, clean and professional. Explained everything and fixed my leak.

Paid $200–400Reasonable priceToilet repair
Ruben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike was very personable, professional and knowledgeable. He did great work getting our toilet issue fixed as well as taking the time to answer our many questions about water softners for future installation.

Reasonable priceToilet repairToilet installation
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Another update! Had to call Trident out after some issues of water backing up into tubs….as always customer service was stellar! Options for appointments and transparency on cost for emergency after hours visit. Garrett came out to help us out and what a guy! Highly competent, explained everything in a way I could…

Great priceGarbage disposal installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Tracey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quintin and Tyler were excellent. Had an issue with my toilet and came right away. Very professional. Would highly recommend!

Paid $800–900Reasonable priceToilet repair

Show more toilet repair reviews (97 more) →

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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