Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 131 Google reviews tagged “Water heater installation” · showing 20

Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Trident is the best in the business! Wouldn’t use anyone else!

Paid $500–600Great priceWater heater installationWater tank installationPlumbing pipe repair
Ernst4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service by Quintin, very polite, professional.

Paid $1,800–2,000Reasonable priceWater heater installation
TonyaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My Hot waiteHeater had a blow out at 10pm NYE, amd Trident had a plumber out afternoon on NYD and I had Tankless continously water heater installed by the Jan 2. Sergio.our Plumber was professional, courteous, and able to show me everything about the tankless system a.d how to control the temp and turn off when…

Paid $1,000+Reasonable priceWater heater installation
Victor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Garrett was our technician and he did an amazing job replacing our water heater and communicated clearly on pricing and options. Highly recommend Trident services

Water heater installation
KevinSoBeast2473 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was quick and easy. They were able to get hot water back on.

Paid $1–200Not sureWater heater installation
Gregory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was great

Paid $2,000+Not sureWater heater installation
WilliamLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Showed up on time and got us going fast and the sane day when we were in a real bind.

Paid $2,000+Not sureWater heater installation
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We moved here nine years ago. And got ripped off by two plumbers eight years ago we found Trident and they have been our plumber ever since they excellent honest professional they will not oversell. Every technician that has ever come has been pleasant well dressed and clean. It saddens me to see other plumbers in…

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Si'onLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast, reliable and honest service as always

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Bradly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was great and very friendly. He explained why our issue with the water heater occurred and walked me through what he was going to do. Cleaned up any mess that was made. Highly recommend Trident Plumbing.

Paid $2,000+Not sureWater heater installation
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast service. Honest and reliable. Professional and kind. Would recommend and use again.

Paid $2,000+Reasonable priceWater heater installation
amberLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Once again... thank you Trident plumbing. Our 12 year old water heater was leaking. I called and spoke with Shelby who was able to dispatch a technician immediately, same day. I received a text about my technician, Tyler, and a picture of who to be expecting. Tyler took his time to answer all our questions and…

Reasonable priceWater heater installation
Devin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an amazing experience for the technician Quinton he was fast and efficient and very knowledgeable. Any and every question I had he was very quick to answer I would highly recommend this company for future services thank you very much.

Paid $800–1,000Great priceWater heater installation
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called to make an appointment and they were able to come out the next business day. Tyler showed up exactly when they said he would and was very friendly. We had a water heater problem and he explained all of our options and answered our questions. He was not pushy at all which was nice. Tyler’s work was very…

Water heater installation
RS9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My water heater began leaking on Sunday so I contacted Trident Plumbing and Drain. They came over the same day and assessed my water heater problem. After the assessment they got me scheduled the very next morning. They showed up on time, and replaced my water heater before 9am. I was very happy with the price and…

Water heater installation
BarbieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The 2 Tyler's we're so nice and so professional, what a joy to work with them! We're delighted with our new tankless water heater.

Reasonable priceWater heater installation
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with Trident! Safety tank sprung a leak and water got into the parts of the tank that shouldn’t have water! Even on a weekend night, Quintin made it out to assess and recommend, and he was back the next day to take care of the removal and install the new water heater and safety tank, along with…

Paid $2,000+Reasonable priceWater heater installation
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Summary is High Quality Workmanship and Product along with a very Fair Price. Scheduled an appointment for a blown water heater. Trident was out the next morning for analysis of a tankless unit. Trident spec'd the manufacturer we requested (Navian) and offered a fair proposal - by afternoon Trident had completed a…

Paid $2,000+Reasonable priceWater heater installation
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

great professional quick service thank you

Paid $1–100Great priceWater heater installation
Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quintin was great. Super knowledgeable. Very helpful. I’d highly recommend Trident and Quintin!!

Reasonable priceWater heater installation

Show more water heater installation reviews (111 more) →

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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