Experts Reviews · Company report
Trident Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trident Plumbing & Drain

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,645 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trident Plumbing & Drain is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trident Plumbing & Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trident Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Trident Plumbing & Drain for 8 kinds of job.

Trident Plumbing & Drain for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Water heater repair” · showing 20

Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Trident is the best in the business! Wouldn’t use anyone else!

Paid $500–600Great priceWater heater installationWater tank installationPlumbing pipe repair
Natalie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve had multiple times where I needed a plumber this week and Tyler has been awesome! Everything he repaired has been working great. he did everything so quickly and efficiently. I’m very happy. Being friendly definitely doesn’t hurt either. Will recommend Trident Plumbing any time I get the chance! Thank you!

Toilet repairGarbage disposal installationWater heater repair
BrianLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Extremely responsive, clear on options, and effective. 100% satisfied. Recommend to anyone and will use Trident again.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Trident Plumbing! Their team comes out to our home for yearly plumbing maintenance and any needed repairs. They are always professional, punctual, and friendly to work with. We’re thankful for their expertise and recommend Trident Plumbing to our family and friends!

Paid $200–300Great priceDrain cleaningFaucet repairWater heater repair
Yiching1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quintin and Scottie were here flushing our tankless water heater and they seemed doing a good job. They were also willing to help me to do a quick setup in the garage.

Paid $200–300Not sureWater heater repair
Adrian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response and great service what else could you ask for!

Paid $400–500Reasonable pricePlumbing leak detectionWater heater repair
timLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely best service of a plumbing service I've ever received. 👏 I highly recommend to anyone. I had my old water softener system and hot water heater replaced and lines flushed within hours of them showing up. Very professional, and a great value.

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is an updated review of the exceptional job Jared had done for us back in 2020. Jared Jared is exceptional! He conducts his business with integrity, honesty, and professionalism. I would give him 11 out of 10 stars. I originally called Jared for inspection of our house plumbing due to cracks in our floor. We…

Water heater repair+ Responsiveness+ Punctuality+ Quality
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Best experience I’ve ever had dealing with a plumbing company!

Water heater repair
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trident is the best plumbing company that I have ever dealt with. Their technician, Devin, is very competent and professional. Very satisfied with their work.

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
georgeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our water heater went out and was only a few years old. Trident did not install this water heater and their tech Tristan took the time and patience trying his best to try and have the water heater warrantied. It was a rheems water heater and he tried through home Depot, the manufacturer and a supply shop, just…

Water heater repairWater tank installation+ Responsiveness+ Punctuality+ Quality
JoanneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you so much for coming on such short notice! Truly appreciate the help and amazing service!

Water heater installationWater heater repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Rose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Polite prompt and very professional. Will definitely use this business again😊

Toilet installationFaucet repairWater heater repair+ Punctuality+ Quality+ Professionalism
brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was outstanding in his knowledge and courtesy! I will use Trident’s services from now on.

Water heater repair
Manuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They quickly assessed the issue with the water heater and fix the problem. Both repairmen were professional and friendly. I will seek for more assistance in the future.

Water heater repair+ Professionalism+ Value
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top notch! All around pleasant experience. From the moment we called for water heater emergency, Taylor had someone out in the hour. Loved the personal touch sending a tech bio through text that offered a little background of who to expect at the door. Tyler was amazing! Friendly and honest service. He found a leak…

Plumbing leak detectionPlumbing leak repairWater heater repair+ Responsiveness+ Punctuality+ Quality
TroyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service in timely fashion!

Plumbing leak repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Diane15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Devon came to our home to unclog a drain and give estimates on a water pressure valve and new disposal. He is very professional and we are pleased with his work.

Garbage disposal installationWater heater repairDrain cleaning
AmberLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When calling, an actual person answered the phone. That's a plus in my book already. The lady on the phone was very professional and easy to deal with. I would give a 5 star rating just on the phone call. Devin was very professional, everything was clearly explained upfront. Did not push any services. Called before…

Water heater repair+ Responsiveness+ Quality+ Professionalism
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our water heater broke and flooded our side yard (Thank goodness for the pipe leading to the exterior of our house). Trident was able to quote a price and send a tech within 2 hrs to remove and install new water heater. The tech called when he was on his way (Jorge) and sent a text message with his photo and bio.…

Water heater repair+ Responsiveness+ Punctuality+ Quality

Show more water heater repair reviews (16 more) →

Price

$460-8% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation131$1.2k–$2.5k
Toilet repair116$239–$680
Plumbing pipe repair104$353–$1.4k
Plumbing leak detection102$205–$630
Faucet repair70$228–$585
Faucet installation68$340–$867
Plumbing leak repair66$248–$793
Drain cleaning60$248–$593

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