Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Trident Water Treatment five stars based on 331 reviews, with the owner responding to 99% of them. Customers frequently cite punctuality, fair pricing, and thorough system checks as key aspects of their experience. Technicians are consistently described as knowledgeable, professional, and clear in explaining equipment maintenance and water filtration options. Recurring themes include detailed explanations of system performance and helpful advice on salt usage. No significant patterns of criticism appear in the provided excerpts, which overwhelmingly highlight positive interactions and efficient service delivery.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
331 Google reviews we collected
Phrases our text analysis found in 207 written reviews
How often each topic comes up in the written reviews
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Good, professional service, on time, and at a fair price.”
“He is efficient, knowledgeable, and takes the time to answer all of our questions and explain the system thoroughly.”
“Very thorough have used them for a couple years and they are really great”
“He was a pleasure to have in our home and explained things so well.”
“I highly recommend these people, sales and install did a great job.”
“Fast service, intelligent resolution and fair pricing.”
“Reliable, prompt, professional and their employees are wonderful.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Trident Water Treatment for 1 kind of job. Pick one to see what they paid and said.
Luis was so nice, professional and knowledgeable. He was a pleasure to have in our home and explained things so well. I look forward to continuing working with Trident and hopefully we can have Luis return to our house when our next service is due! Thank you!
Great sales and install team very informed and professional. The whole home system was a immediate improvement. Highly recommend Trident!
Nate was awesome! He was extremely knowledgeable, professional, and helpful throughout the water softener delivery. He took the time to answer my questions and made sure everything went smoothly. I really appreciated his friendly attitude and excellent service. Highly recommend Nate! Great job and thank you Trident water treatment!
Chris was extremely knowledgeable and explained everything clearly Very good experience!
Luis was super professional and friendly! Really a pleasant experience having him in our home. Thank you.
Kel Tran/Trident were extremely professional and completed the service as planned.
| Job | Reviews | Category typical |
|---|---|---|
| Water tank repair | 2 | — |
5.0 ★★★★★ 331 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
System check was fine and tech was very thorough.
Thank you so much for your 5-star review, Michael! We're thrilled to hear that our technician provided a thorough system check at Trident Water Treatment. Your satisfaction is our priority, and we appreciate your support!
Luis was so nice, professional and knowledgeable. He was a pleasure to have in our home and explained things so well. I look forward to continuing working with Trident and hopefully we can have Luis return to our house when our next service is due! Thank you!
Thank you so much for the fantastic 5-star review, Kathleen! We're thrilled to hear that Luis provided you with such a positive experience at Trident Water Treatment. His professionalism and knowledge truly shine, and we’re glad you felt that. We look forward to serving you again and will do our best to have Luis back for your next service!
Good, professional service, on time, and at a fair price. Highly recommend.
Thank you so much for your fantastic 5-star review, Marek! We're thrilled to hear that you found our service at Trident Water Treatment to be professional, timely, and fairly priced. Your recommendation means the world to us! If you need anything in the future, just let us know.
Great sales and install team very informed and professional. The whole home system was a immediate improvement. Highly recommend Trident!
Thank you so much for the fantastic review, Mike! We're thrilled to hear that our sales and install team at Trident Water Treatment provided you with a professional experience and that you’re enjoying the immediate improvement from your whole home system. Your recommendation means the world to us!
Very thorough have used them for a couple years and they are really great
Thank you so much for your kind words, Juanita! We truly appreciate your loyalty to Trident Water Treatment over the years. It’s fantastic to hear that you find our service thorough and great. We look forward to continuing to serve you!
Nate was awesome! He was extremely knowledgeable, professional, and helpful throughout the water softener delivery. He took the time to answer my questions and made sure everything went smoothly. I really appreciated his friendly attitude and excellent service. Highly recommend Nate! Great job and thank you Trident water treatment!
Thank you so much for the fantastic review, Valerie! We're thrilled to hear that Nate provided you with such excellent service during your water softener delivery. It’s our goal at Trident Water Treatment to ensure a smooth experience, and we’re glad Nate could make that happen for you. Your recommendation means the world to us! Thank you for choosing Trident Water Treatment!
Chris was extremely knowledgeable and explained everything clearly Very good experience!
Thank you so much for the 5-star review, Edward! We're thrilled to hear that Chris provided you with a clear and knowledgeable experience at Trident Water Treatment. Your satisfaction means a lot to us!
Luis was super professional and friendly! Really a pleasant experience having him in our home. Thank you.
Thank you so much for the wonderful 5-star review, Ian! We're thrilled to hear that Luis provided you with a professional and friendly experience during your service with Trident Water Treatment. Your satisfaction means the world to us!
Kel Tran/Trident were extremely professional and completed the service as planned.
Thank you so much for the fantastic 5-star review, Scott! We're thrilled to hear that you found our team at Trident Water Treatment to be extremely professional and that we completed the service as planned. Your satisfaction means the world to us!
Brian from Kel Tren has been to our home a few times, and each visit has been a great experience. He is efficient, knowledgeable, and takes the time to answer all of our questions and explain the system thoroughly. We appreciate his attention to detail, including making sure we always have enough salt for the system. Everyone at Kel Tren has been professional and informative. Highly recommended!
Thank you so much for the glowing 5-star review, Eric! We're thrilled to hear about your great experiences with Brian from Trident Water Treatment. His efficiency and knowledge truly make a difference, and we appreciate your kind words about our team. Your recommendation means a lot to us! If you need anything in the future, we're here to help.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
