How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for a/c system maintenance
Clear ✕All 53 Google reviews tagged “A/C system maintenance” · showing 40
I highly recommend Mirko Marco from Trio Heating Air & Plumbing. Our air conditioner stopped working, and Mirko arrived promptly to help us out. He is a true professional—he figured out the problem almost immediately and had the whole thing fixed within 30 minutes. I really appreciated that he took the time to walk…
We had Mirko Marco from Trio Heating Air & Plumbing come out to fix our AC, and I couldn’t be happier with the service. He showed up right on time and was incredibly efficient. He diagnosed the issue quickly and had our air conditioner running perfectly again in just half an hour! What really impressed me was how…
Raul Villalobos did an excellent job of investigating the unknown issue with my system and suggesting comprehensive service options. He isn’t pushy and didn’t suggest frivolous services.
I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.
Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.
I got an air conditioning system maintenance from Raul. He was done them quickly and nicely. After the maintenance he gave me well explained whole details and suggestions as well. He was so nice and has well knowledge.
Good service and Joe was thorough in diagnosing the problem and very friendly and helpful in responding to any questions.
Jaleel Porter was very professional and helpful. He discovered a problem which could have developed into a burned house and we thank him for that service. We will be using him and his company for maintenance services.
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Diego was amazing! Talked me through the whole process before starting. Definitely will be recommending TRIO !
Very experienced, professional we are pleased with his work!
Daniel with TRIO completed an inspection/maintenance on both the AC and Heat systems. All scheduling and communication with arrival and employee identification was excellent. He arrived punctually and initiated a thorough assessment, including basic explanations as he proceeded. What a polite, respectful and…
Fernando G Velazquez is awesome! Super knowledgeable, patient, diligent, detailed and highly experienced. Came over. Was very courteous and wore shoe wrappers the whole time in the house, Took time to teach me all the aspects of heating, cooling, connect points, everything. Even took time to help me with my Google…
Jaleel Porter from Trio Heating fixed issues with our cooling unit. I highly recommend him and their team. I contacted them on thumbtack. They were quick to respond and scheduled a visit shortly. Jaleel was the technician who visited our house. He was knowledgeable, thorough, found the problem quickly, validated the…
Jaleel was awesome! He was friendly, polite and a lot of knowledge! We highly recommend!
Had my HVAC replaced by Trio, that was not a 5 star experience HOWEVER the ongoing maintenance calls have been excellent. Fernando V. was out last week and performed maintenance and installed a surge protector on the air conditioning unit. Fernando was friendly, knowledgeable, and efficient.
I had Nick Blackburn come out for an A/C tune-up, and it was a great experience. He was professional, knowledgeable, and took the time to clearly explain everything and answer my questions. I especially appreciated that he focused on getting the job done rather than trying to upsell additional services or plans. He…
I recently had Jaleel come over for maintenance on our home’s very overdue AC system, which is almost 29 years old. Alex was punctual and very professional. He thoroughly inspected every technical area, explained how things work, and gave honest advice. Instead of upselling repairs, he suggested it’s best to wait…
We just had a maintenance done on our AC units at our dog training facility in San Jose I thought I had a furnace as well, but apparently we get heat from a heatpump, and they checked it out in the attic and took out the filters . They did not charge me for this even though they took their time up. Very glad with…
Excellent service from start to finish. The technician worked independently for approximately 4.5 hours and completed a comprehensive HVAC and duct cleaning with great attention to detail. He was punctual, professional, and highly knowledgeable throughout the process. The work was thorough and methodical, and he…
Diego was Knowledgeable, personable and efficient. Great job! -Mary
Diego Flores with Trio Heat & AC did an amazing job servicing 2 of our furnaces and air conditioners. He spent a lot of time, was very thorough, and professional. He found a leak and also repaired it during our scheduled maintenance service. We will definitely use their services again. They had also installed a new…
Sergio came and did my outdoor unit maintenance today. Very pleased with his work and professional behavior. I like that Trio doesn’t try to upsell anything and they take time to explain the details and why certain things might need cleaning — providing proper estimates upfront. This is the 2nd time I’ve used their service and I’m very happy with them
Trio has been very professional and helpful everytime I've needed them. They replaced a broken furnace a couple years ago and they regularly check in with service reminders to keep my system running smoothly. The techs are always very informative and kind. ICJ came out today and helped me diagnose several issues. highly recommend them!
I’ve used trio for some maintenance and small repairs on my AC and furnace. They are professional, organized, on time, and charge fair prices. Can’t ask for much more.
We bought our house 3 years ago and the previous owner got 2 Fujitsu split AC and heat system. They slowly stopped working over the years and it finally totally stopped working last year. We are so glad that we find Trio heating and air on yelp. Our technician Edwin arrived on time both appointments. He was really…
Wll juan jose and irrael did a great job installing my Furnace , were very professional and awesome people to work with would send them to all my friends and family
From start to finish trio heating and Air was very professional and easy to work with. Fast scheduling and Francisco, our Tech was very meticulous and friendly to work with. I will have Francisco back to do my servicing anytime.
Great company, and Francisco did a phenomenal job evaluating and fixing my system. He knew exactly how it worked and how to fix what was wrong with it. His knack for detail ensured my system ran optimally.
Francisco did a thorough job in trouble shooting our A/C problems. His attention to detail helped determine the issues we were experiencing and provided a great solution.
Cisco did great Job not only repairing my ac system but spent time explaining how I can keep it clean and make it last longer. He was very patience and explained everything in details. My AC is working like it worked 10 years ago after 5 years. Thanks Cisco.
The technician Cisco was very professional, kind, and honest.
The repairman was great and I loved how quickly they were available to us. Unfortunately, we are still waiting for the company to contact us to set up a quote to replace our AC Unit. Our repair guy said on Monday that they could set something up for Thursday or Friday. That never happened
Excellent service!
Firooz was our technician and did a wonderful job diagnosing and fixing the issues with our a/c and providing some general education about the unit itself. Company was easy to set up an appointment with on short notice and sent messages when Firooz was en route. I would recommend and will use them again in the future.
great company great technician
John was professional and friendly. He quickly identified the problem and repaired it. He also answered all our questions completely. Excellent service
The technician was very informative about the process and made my decades-old AC unit work perfectly once again.
A pleasure to work with everyone from Pacific Air.... I will be using them in future!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
