Experts Reviews · Company report
TRIO Heating, Air & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TRIO Heating, Air & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TRIO Heating, Air & Plumbing is better than 89% of heat pump installation services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 83% of heat pump installation services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TRIO Heating, Air & Plumbing is better than 95% of heat pump installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 91% of heat pump installation services.A
91

Reviews for your job

Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.

TRIO Heating, Air & Plumbing for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$172–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Cleaning” · showing 20

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.

Paid $200–400Great priceHVAC system maintenanceA/C system maintenanceCleaning
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jaleel Porter was very professional and helpful. He discovered a problem which could have developed into a burned house and we thank him for that service. We will be using him and his company for maintenance services.

Paid $200–300Reasonable priceA/C system maintenanceCleaningWater heater repair
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
MelissaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trio always has quick, professional service. I purchased a membership and it’s already served me well! Ignacio is excellent.

Paid $400–500Reasonable priceCleaningPlumbing pipe repairWater heater repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome work, thank you Joe!

Reasonable priceCleaningPlumbing leak repairService not listed
JeanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Diego Flores with Trio Heat & AC did an amazing job servicing 2 of our furnaces and air conditioners. He spent a lot of time, was very thorough, and professional. He found a leak and also repaired it during our scheduled maintenance service. We will definitely use their services again. They had also installed a new…

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
LanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We bought our house 3 years ago and the previous owner got 2 Fujitsu split AC and heat system. They slowly stopped working over the years and it finally totally stopped working last year. We are so glad that we find Trio heating and air on yelp. Our technician Edwin arrived on time both appointments. He was really…

Reasonable priceA/C system maintenanceCleaning
es1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wll juan jose and irrael did a great job installing my Furnace , were very professional and awesome people to work with would send them to all my friends and family

Spider exterminationA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Tamsen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

From start to finish trio heating and Air was very professional and easy to work with. Fast scheduling and Francisco, our Tech was very meticulous and friendly to work with. I will have Francisco back to do my servicing anytime.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Julee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We recently had our attic cleaned (removal of old and install of new insulation) as well as our upstairs and downstairs ducts cleaned. The team of Rafe, Jay, and Jaime were incredible. They were professional and a pleasure to work with. I needed a lot of flexibility on their schedule and they accommodated me with…

HVAC duct & vent cleaningCleaningInstallation+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Trio did an awesome job. Super easy to schedule with. Rafe and Jay did amazing work. Would definitely hire Trio again. 11/10

CleaningHVAC duct & vent installation
ultrapaladin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great company, and Francisco did a phenomenal job evaluating and fixing my system. He knew exactly how it worked and how to fix what was wrong with it. His knack for detail ensured my system ran optimally.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Thuy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yesterday, Trio Heating and Air conducted an air duct cleaning at our house, and we are extremely pleased with the outcome. They did airduct cleaning for our two systems, dryer vent cleaning, HVAC system purification and installation ActivePure" Air Purification. Jay and Peter, who handled the job, were exceptional.…

Cleaning+ Responsiveness+ Punctuality+ Quality
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience

CleaningHVAC duct & vent repair
SF5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay the contractor who came to fix the problem explained me very nicely what he and his partner is doing and will do. They did very nice job.

HVAC duct & vent cleaningCleaningHVAC duct & vent repair+ Quality+ Professionalism
CharlesLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jay and Jose were excellent! They were on time, and finished earlier than expected! They did a great job, and walked me through everything they did. Not afraid to let me inspect things. They took pride in their work and also went the extra mile. Very courteous, and we had a fantastic nostalgic conversation…

CleaningGeneral pest inspectionHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job! We’re very courteous and explained what was done.

CleaningRodent extermination+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Could not recommend PacificAir more strongly. Jacob and his team led by Kilmer including Robin, Jesus, and Nico could have not been more capable, efficient, and customer friendly. They were proactively communicative. Unlike most, I NEVER had to call them to confirm appointments or job details. They did everything…

CleaningGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Raul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will say that I knew right away this was a professional group from my initial meeting with Sam during inspection. I told him exactly what I was looking to do and he gave me the options without the pushy sales approach. Jay and his crew arrived and went right to work and got both our attic and crawl space cleaned in…

CleaningGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
BriannaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently purchased a home and decided to have our ducts cleaned. We found these guys and it was one of the best decisions we made. They were very clear, communicative and timely. Vince helped us with the deep cleaning of our system. He was so friendly and kind, very professional and explained everything as well…

HVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality

Show more cleaning reviews (62 more) →

Price

$582+28% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 53%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning158$538–$942
Cleaning82$172–$340
HVAC system maintenance72$114–$453
Rodent extermination72—
HVAC system repair62$209–$1.2k
HVAC duct & vent repair57$275–$931
A/C system maintenance53$78–$351
General pest inspection53—

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