How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for cleaning
Clear ✕All 82 Google reviews tagged “Cleaning” · showing 40
Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.
Jaleel Porter was very professional and helpful. He discovered a problem which could have developed into a burned house and we thank him for that service. We will be using him and his company for maintenance services.
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Trio always has quick, professional service. I purchased a membership and it’s already served me well! Ignacio is excellent.
Awesome work, thank you Joe!
Diego Flores with Trio Heat & AC did an amazing job servicing 2 of our furnaces and air conditioners. He spent a lot of time, was very thorough, and professional. He found a leak and also repaired it during our scheduled maintenance service. We will definitely use their services again. They had also installed a new…
We bought our house 3 years ago and the previous owner got 2 Fujitsu split AC and heat system. They slowly stopped working over the years and it finally totally stopped working last year. We are so glad that we find Trio heating and air on yelp. Our technician Edwin arrived on time both appointments. He was really…
Wll juan jose and irrael did a great job installing my Furnace , were very professional and awesome people to work with would send them to all my friends and family
From start to finish trio heating and Air was very professional and easy to work with. Fast scheduling and Francisco, our Tech was very meticulous and friendly to work with. I will have Francisco back to do my servicing anytime.
We recently had our attic cleaned (removal of old and install of new insulation) as well as our upstairs and downstairs ducts cleaned. The team of Rafe, Jay, and Jaime were incredible. They were professional and a pleasure to work with. I needed a lot of flexibility on their schedule and they accommodated me with…
Trio did an awesome job. Super easy to schedule with. Rafe and Jay did amazing work. Would definitely hire Trio again. 11/10
Great company, and Francisco did a phenomenal job evaluating and fixing my system. He knew exactly how it worked and how to fix what was wrong with it. His knack for detail ensured my system ran optimally.
Yesterday, Trio Heating and Air conducted an air duct cleaning at our house, and we are extremely pleased with the outcome. They did airduct cleaning for our two systems, dryer vent cleaning, HVAC system purification and installation ActivePure" Air Purification. Jay and Peter, who handled the job, were exceptional.…
Excellent experience
Jay the contractor who came to fix the problem explained me very nicely what he and his partner is doing and will do. They did very nice job.
Jay and Jose were excellent! They were on time, and finished earlier than expected! They did a great job, and walked me through everything they did. Not afraid to let me inspect things. They took pride in their work and also went the extra mile. Very courteous, and we had a fantastic nostalgic conversation…
Did a great job! We’re very courteous and explained what was done.
Could not recommend PacificAir more strongly. Jacob and his team led by Kilmer including Robin, Jesus, and Nico could have not been more capable, efficient, and customer friendly. They were proactively communicative. Unlike most, I NEVER had to call them to confirm appointments or job details. They did everything…
Will say that I knew right away this was a professional group from my initial meeting with Sam during inspection. I told him exactly what I was looking to do and he gave me the options without the pushy sales approach. Jay and his crew arrived and went right to work and got both our attic and crawl space cleaned in…
We recently purchased a home and decided to have our ducts cleaned. We found these guys and it was one of the best decisions we made. They were very clear, communicative and timely. Vince helped us with the deep cleaning of our system. He was so friendly and kind, very professional and explained everything as well…
Update: After initially rating PacificAir with 4 stars based on the mostly excellent service with a minor execution issue as described below, the original estimator called me to discuss the issues and offered to come back to the house. He told me the office was all a buzz about my review, because it was less than…
I received dryer vent cleaning service from Vince and Edel, and am very happy with the service provided. Thank you so much for helping cleaning the vent!
I highly recommend Pacific Air. From inspection to completion, they were thorough and professional.
Vince is knowledgeable person and did great job for cleaning my house dryer vent. Before his arrival, he did give some heads up and arrived on time. He did explained about the job (which he is going to do) and how long it will take to complete the same. Once the job is completed, he did show how it was and how it…
Today Vince, from Pacific Air, came to clean my dryer vent. Boy, was that overdue! His service was exemplary. I’d asked that he come at the beginning of the time interval if possible. He responded giving me the opportunity for him to arrive 15 minutes early, which was so helpful. He was efficient, explanatory, and…
Mark Trimbell was the inspector who came on time at short notice. He was one of the kindest people I met. He was very honest and transparent. He took his time going through all the attic spaces and even the super tight crawl space in detail. Did I say the inspection was completely free too!! I was already impressed…
Vince M was very polite and professional throughout his service. He came on time and sent me a heads-up text as well. We had the dryer vent - which went up into the roof - cleaned. Previously, we had tried it ourselves but our dryer was still giving off errors. Vince was very thorough while cleaning and kindly…
I received fenomenal service from Adrian. He was very professional, knowledgeable, cordial and ready to listen to any issues I had with my air ducts and dryer vent. He didn’t rush and took his time doing the work. I was very impressed with his work. Thank you Adrian keep up the good work!!!
Vince M. was the field technician who cleaned my dryer vent. He was prompt and professional. I would definitely use this company again and I would request Vince.
Sam was patient and thorough and told us exactly what we need but also didn’t try to sell us on something we didn’t need. I really appreciated that and will use this service in the future just for that reason alone!
Our inspector Mark was punctual and professional. He pointed out what I would need, and explain to me the best practices for the repairs I had requested. He managed to turn the project around and three days, and even called me after it was scheduled to make sure I was satisfied. I would highly recommend this company!
This review is about a month late. I want to say that Vince M. with Pacific Air was great when he came to our home to clean our dryer vent. He educated us on how to maintain it once he was gone. He was friendly and on time. thanks to him we can use our dryer again without worry of it catching fire. thank you!
Mark T is super professional, answered all of my questions and gave detail Explanation for the whole job. Honest and transparent. Awesome company that provide many type of services. Definitely a one stop store.
Had 3 folks from Pacific Air over my place so far. Michael, Vince and Sam. All very professional, pleasant, top notch. Honest company. They won’t do work that’s not necessary or cheaper to do another way, unless you insist they do it.
Joseph was on time, professional, and very knowledgeable. He was pleasant and courteous, and kept safety protocols. I would use this service again in the future!
Our technician Vince did a great job. He was polite, quick, and thorough. He showed us every step of the process. Thanks!
Mark, The inspector did an excellence job and found out the issues I need to fix. Followed by the the crew: Adrian, Isaac, Luis, Emiliano, Aron, Elijah and Jose Arrived early in the morning and working hard to the afternoon to finish the multi tasks job, I am happy with their services and highly recommended.
Vince M was a great technician. Very thorough. Will definitely use him again.
Aron and Emilio were so knowledgeable and professional! They knew exactly what they were to accomplish because of the detailed communication and photos provided to them by Samuel S., the great Field Technician, who did the evaluation of our site. They worked diligently all day and kept us informed throughout the…
Our field technician was GREAT! Vince M. was ontime, polite, careful, and extremely professional. He explained process and gave us GOOD recommendations for the future! Thank you!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
