How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for HVAC duct & vent installation
Clear ✕All 47 Google reviews tagged “HVAC duct & vent installation” · showing 20
Charbel, Diego, Alfredo, and Wilson did an excellent job on my AC system installation!
Johnathan, charvei, Wilson, and Jose did a great job.
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Juan did a fine job of managing the project. He was friendly and courteous and the air system seems in good order. We haven’t had the inspection test yet: HVAC HERS/ ECC Test. But, I expect good results. More time will help us assess the effectiveness of our upgraded system. Thank you It is now May 4 & we still…
Charbel Arciniega from Trio Heating installed our mini-split, and he and his partner did a fantastic job. They went out of their way to keep everything clean and were very professional throughout the process. Great company and great workers. I would 100% recommend them.
Called Trio for a new project to fix some ripped ductwork in the crawlspace. They were very responsive and Louie and Fajardo came to the house right away and did a great job restoring airflow to the downstairs. This is the 3rd project I've called on Trio tackle and I am constantly surprised and please with how…
Trio did an awesome job. Super easy to schedule with. Rafe and Jay did amazing work. Would definitely hire Trio again. 11/10
Great work from the team!
I recently did a furnace, duct, and thermostat replacement project in my home. The entire process was smooth, professional, and the results meet my expectations very well. The team of professionals who handled the project were outstanding. They were knowledgeable, experienced, and dedicated to providing the best…
Sam the technician who came through did a very thorough inspection, before recommending their services for the job. Their prices are competitive with financing options available as well. They also provide comprehensive end-to-end services in installing your HVAC (e.g., you don't need to look for separate contractors…
Sam and the Pacific Air Duct team were extremely helpful and professional in scheduling the appointment and performing home air duct inspection and review. Sam was able to identify the problem and resolve the air flow issue in one visit to the property. I will use Sam and the Pacific Air Duct team for all future…
We had a problem with our AC not turning on and dual zone not working due to broken damper control board. Juan was a great technician who was very knowledgeable and experienced. He quickly diagnosed the problem and ordered all the necessary parts and came back in 2 days to fix everything. He installed a new…
Update: After I raised these issues, Pacific Air contacted me almost immediately and offered to address them ASAP. My project manager, Sam, also contacted me and we discussed what went wrong. In the end we agreed that it was a combination of miscommunication and actual quality issues. One week after I posted this…
I feel neutral with the quality of the work. The work were almost done, but not done on time as scheduled. Also, There are still items left unfinished and some items were not done according to our original plan. However the company is in a rush to get payment which I’m not feeling comfortable. I’m still working with…
We really appreciated Nico stopping by on a Sunday to finish the job.
Great service, from initial consultation through installation of new HVAC/duct system and new moisture seal in crawlspace. Highly recommended.
2021: Updating my review as a repeat customer. New home now: Pacific Air has helped repair ducts and clean up damage from rodents, reconfigured a heater vent to be more efficient and sanitary and did a deep clean on all of our vents this Fall. The house smells so much cleaner and I know my family is breathing…
we had an old Duct that had to be replaced with new one... found pacificair on Google... right from first meeting with Mark to their crew Nico, Brayan, Jose & Rodrigo everyone was professional and on time. their ongoing communication via text and email was exceptionally... will recommend them to my friends
Responsive, professional, and great quality of work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |