How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for HVAC duct & vent installation
Clear ✕All 47 Google reviews tagged “HVAC duct & vent installation”
Charbel, Diego, Alfredo, and Wilson did an excellent job on my AC system installation!
Johnathan, charvei, Wilson, and Jose did a great job.
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Juan did a fine job of managing the project. He was friendly and courteous and the air system seems in good order. We haven’t had the inspection test yet: HVAC HERS/ ECC Test. But, I expect good results. More time will help us assess the effectiveness of our upgraded system. Thank you It is now May 4 & we still…
Charbel Arciniega from Trio Heating installed our mini-split, and he and his partner did a fantastic job. They went out of their way to keep everything clean and were very professional throughout the process. Great company and great workers. I would 100% recommend them.
Called Trio for a new project to fix some ripped ductwork in the crawlspace. They were very responsive and Louie and Fajardo came to the house right away and did a great job restoring airflow to the downstairs. This is the 3rd project I've called on Trio tackle and I am constantly surprised and please with how…
Trio did an awesome job. Super easy to schedule with. Rafe and Jay did amazing work. Would definitely hire Trio again. 11/10
Great work from the team!
I recently did a furnace, duct, and thermostat replacement project in my home. The entire process was smooth, professional, and the results meet my expectations very well. The team of professionals who handled the project were outstanding. They were knowledgeable, experienced, and dedicated to providing the best…
Sam the technician who came through did a very thorough inspection, before recommending their services for the job. Their prices are competitive with financing options available as well. They also provide comprehensive end-to-end services in installing your HVAC (e.g., you don't need to look for separate contractors…
Sam and the Pacific Air Duct team were extremely helpful and professional in scheduling the appointment and performing home air duct inspection and review. Sam was able to identify the problem and resolve the air flow issue in one visit to the property. I will use Sam and the Pacific Air Duct team for all future…
We had a problem with our AC not turning on and dual zone not working due to broken damper control board. Juan was a great technician who was very knowledgeable and experienced. He quickly diagnosed the problem and ordered all the necessary parts and came back in 2 days to fix everything. He installed a new…
Update: After I raised these issues, Pacific Air contacted me almost immediately and offered to address them ASAP. My project manager, Sam, also contacted me and we discussed what went wrong. In the end we agreed that it was a combination of miscommunication and actual quality issues. One week after I posted this…
I feel neutral with the quality of the work. The work were almost done, but not done on time as scheduled. Also, There are still items left unfinished and some items were not done according to our original plan. However the company is in a rush to get payment which I’m not feeling comfortable. I’m still working with…
We really appreciated Nico stopping by on a Sunday to finish the job.
Great service, from initial consultation through installation of new HVAC/duct system and new moisture seal in crawlspace. Highly recommended.
2021: Updating my review as a repeat customer. New home now: Pacific Air has helped repair ducts and clean up damage from rodents, reconfigured a heater vent to be more efficient and sanitary and did a deep clean on all of our vents this Fall. The house smells so much cleaner and I know my family is breathing…
we had an old Duct that had to be replaced with new one... found pacificair on Google... right from first meeting with Mark to their crew Nico, Brayan, Jose & Rodrigo everyone was professional and on time. their ongoing communication via text and email was exceptionally... will recommend them to my friends
Responsive, professional, and great quality of work!
Update: After initially rating PacificAir with 4 stars based on the mostly excellent service with a minor execution issue as described below, the original estimator called me to discuss the issues and offered to come back to the house. He told me the office was all a buzz about my review, because it was less than…
Mark T is super professional, answered all of my questions and gave detail Explanation for the whole job. Honest and transparent. Awesome company that provide many type of services. Definitely a one stop store.
Had 3 folks from Pacific Air over my place so far. Michael, Vince and Sam. All very professional, pleasant, top notch. Honest company. They won’t do work that’s not necessary or cheaper to do another way, unless you insist they do it.
Adrian, Joseph and Luis were professional and very courteous. They did a great job installing my new air ducts. After they completed the work, they explained and even showed me pictures of what was done. I would definitely recommend Pacific Air.
Samuel is great. He was professional, thoughtful, careful, and friendly. Highly recommended.
Aron and Emilio were so knowledgeable and professional! They knew exactly what they were to accomplish because of the detailed communication and photos provided to them by Samuel S., the great Field Technician, who did the evaluation of our site. They worked diligently all day and kept us informed throughout the…
Sam is informative. The inspection was thorough. We have an future appointment for the remaining work. I was given an estimate same day before he left. I understood exactly what needed to be done. I will update my review as we go.
Isaac was at my house to fix the air duct and boot today. He did a great job. Thanks so much for all your help!
Vince and Michael were very knowledgeable and accommodating. They advised me well and let me know the scope of work without feeling I was being ripped off. Still awaiting my quote but feel confident about hiring this company for service. Update: I hired them. Isaac, Jesus and Aron came out, worked all day and…
Updated review to include inspection, removal of old ducts with proper asbestos abatement, sanitize and seal of attic, install of new ducts and blow in insulation. Regarding my pre-install inspection, Pacific Air was not the only company I had come out to review my attic and provide a bid. Jacob came out, he was…
I really appreciated the how professional Jacob and Pacific Air was during the initial visit. I was able to get an appointment within 24 hrs and was given a 2 hr window. I mentioned it would be ideal to show up at the start of the 2 hr window and sure enough Jacob called me 30 min prior to say he'd be there at the…
Issac and Kilmer did a great job replacing heating ducts, cleaning the crawl space under my house, and rodent proofing the house. They took pictures of the finished work and it was very well done.
Steven and Juan are very Polite and courteous they understand the job and went beyond the call of duty thank you guys highly recommend them.
Samuel was here did a great job. Will ask for him next time for sure
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
