Experts Reviews · Company report
TRIO Heating, Air & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TRIO Heating, Air & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TRIO Heating, Air & Plumbing is better than 89% of heat pump installation services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 83% of heat pump installation services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TRIO Heating, Air & Plumbing is better than 95% of heat pump installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 91% of heat pump installation services.A
91

Reviews for your job

Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.

TRIO Heating, Air & Plumbing for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “HVAC system maintenance” · showing 20

Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Update Oct 2026: Had TRIO Heating out again 6 months after my initial inspection, and they continue to be fantastic! This time I worked with Dakota, who was incredibly thorough, knowledgeable, and helpful. Dakota took the time to carefully diagnose and resolve the issues with my condenser, explained everything…

Reasonable priceHVAC system maintenance
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.

Water heater installationHVAC system repairHVAC system maintenance
NishantLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Raul did a great job inspecting and servicing our HAVC

HVAC system maintenance
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.

Paid $200–400Great priceHVAC system maintenanceA/C system maintenanceCleaning
Kenji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got an air conditioning system maintenance from Raul. He was done them quickly and nicely. After the maintenance he gave me well explained whole details and suggestions as well. He was so nice and has well knowledge.

HVAC system maintenanceA/C system maintenance
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…

Paid $2,000+Reasonable priceWater heater installationVentilated ceiling installationHVAC system repair
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Bev3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel with TRIO completed an inspection/maintenance on both the AC and Heat systems. All scheduling and communication with arrival and employee identification was excellent. He arrived punctually and initiated a thorough assessment, including basic explanations as he proceeded. What a polite, respectful and…

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Amitesh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fernando G Velazquez is awesome! Super knowledgeable, patient, diligent, detailed and highly experienced. Came over. Was very courteous and wore shoe wrappers the whole time in the house, Took time to teach me all the aspects of heating, cooling, connect points, everything. Even took time to help me with my Google…

HVAC system maintenanceA/C system maintenance
joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Repoar man Mirko was early, and very knowledgeable and professional. He diagnosed the problem quickly gave me good recommendations and helped make sure my system is running the best it can.

Paid $1–100Great priceHVAC system maintenance
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel did a great job with our ac unit

Paid $100–200Great priceHVAC system maintenance
NiaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt, professional, respectful service. Highly recommended.

HVAC system repairHVAC system maintenance
MichelleLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had my HVAC replaced by Trio, that was not a 5 star experience HOWEVER the ongoing maintenance calls have been excellent. Fernando V. was out last week and performed maintenance and installed a surge protector on the air conditioning unit. Fernando was friendly, knowledgeable, and efficient.

Paid $400–500Reasonable priceHVAC system maintenanceA/C system maintenanceService not listed
DieuwkeLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We just had a maintenance done on our AC units at our dog training facility in San Jose I thought I had a furnace as well, but apparently we get heat from a heatpump, and they checked it out in the attic and took out the filters . They did not charge me for this even though they took their time up. Very glad with…

Paid $100–200HVAC system maintenanceA/C system maintenance
Hari12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service from start to finish. The technician worked independently for approximately 4.5 hours and completed a comprehensive HVAC and duct cleaning with great attention to detail. He was punctual, professional, and highly knowledgeable throughout the process. The work was thorough and methodical, and he…

Paid $900–1,000Reasonable priceHVAC system maintenanceA/C system maintenance
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We discovered on our first cold day of the season that our furnace wouldn’t turn on. TRIO was recommended by my sister-in-law and so we reached out right away and thankfully they could come the very next morning. Edwin Naranjo was our technician and he was very clear in his explanation that our zone control board…

Paid $1,000+Not sureHVAC system repairHVAC system maintenance
JeanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Diego Flores with Trio Heat & AC did an amazing job servicing 2 of our furnaces and air conditioners. He spent a lot of time, was very thorough, and professional. He found a leak and also repaired it during our scheduled maintenance service. We will definitely use their services again. They had also installed a new…

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
venkatesh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jay did Great job troubleshooting the HVAC system. It was all fine until it suddenly stopped working. He spent a considerable amount of time to finally find the issue.

Great priceHVAC system repairHVAC system maintenance
RoderickLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an excellent experience with Trio Heating & Cooling. The company responded promptly to my service request and made scheduling incredibly easy. Edwin, the technician who came to repair my HVAC system, was friendly, professional, and very organized. He took the time to thoroughly inspect and maintain my system,…

Great priceHVAC system repairHVAC system maintenance
SoutikLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio came and did my outdoor unit maintenance today. Very pleased with his work and professional behavior. I like that Trio doesn’t try to upsell anything and they take time to explain the details and why certain things might need cleaning — providing proper estimates upfront. This is the 2nd time I’ve used their service and I’m very happy with them

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance

Show more HVAC system maintenance reviews (52 more) →

Price

$582+28% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 53%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning158$538–$942
Cleaning82$172–$340
HVAC system maintenance72$114–$453
Rodent extermination72—
HVAC system repair62$209–$1.2k
HVAC duct & vent repair57$275–$931
A/C system maintenance53$78–$351
General pest inspection53—

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