How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for HVAC system maintenance
Clear ✕All 72 Google reviews tagged “HVAC system maintenance”
Update Oct 2026: Had TRIO Heating out again 6 months after my initial inspection, and they continue to be fantastic! This time I worked with Dakota, who was incredibly thorough, knowledgeable, and helpful. Dakota took the time to carefully diagnose and resolve the issues with my condenser, explained everything…
I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.
Raul did a great job inspecting and servicing our HAVC
Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.
I got an air conditioning system maintenance from Raul. He was done them quickly and nicely. After the maintenance he gave me well explained whole details and suggestions as well. He was so nice and has well knowledge.
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Daniel with TRIO completed an inspection/maintenance on both the AC and Heat systems. All scheduling and communication with arrival and employee identification was excellent. He arrived punctually and initiated a thorough assessment, including basic explanations as he proceeded. What a polite, respectful and…
Fernando G Velazquez is awesome! Super knowledgeable, patient, diligent, detailed and highly experienced. Came over. Was very courteous and wore shoe wrappers the whole time in the house, Took time to teach me all the aspects of heating, cooling, connect points, everything. Even took time to help me with my Google…
Repoar man Mirko was early, and very knowledgeable and professional. He diagnosed the problem quickly gave me good recommendations and helped make sure my system is running the best it can.
Daniel did a great job with our ac unit
Prompt, professional, respectful service. Highly recommended.
Had my HVAC replaced by Trio, that was not a 5 star experience HOWEVER the ongoing maintenance calls have been excellent. Fernando V. was out last week and performed maintenance and installed a surge protector on the air conditioning unit. Fernando was friendly, knowledgeable, and efficient.
We just had a maintenance done on our AC units at our dog training facility in San Jose I thought I had a furnace as well, but apparently we get heat from a heatpump, and they checked it out in the attic and took out the filters . They did not charge me for this even though they took their time up. Very glad with…
Excellent service from start to finish. The technician worked independently for approximately 4.5 hours and completed a comprehensive HVAC and duct cleaning with great attention to detail. He was punctual, professional, and highly knowledgeable throughout the process. The work was thorough and methodical, and he…
We discovered on our first cold day of the season that our furnace wouldn’t turn on. TRIO was recommended by my sister-in-law and so we reached out right away and thankfully they could come the very next morning. Edwin Naranjo was our technician and he was very clear in his explanation that our zone control board…
Diego Flores with Trio Heat & AC did an amazing job servicing 2 of our furnaces and air conditioners. He spent a lot of time, was very thorough, and professional. He found a leak and also repaired it during our scheduled maintenance service. We will definitely use their services again. They had also installed a new…
Jay did Great job troubleshooting the HVAC system. It was all fine until it suddenly stopped working. He spent a considerable amount of time to finally find the issue.
I had an excellent experience with Trio Heating & Cooling. The company responded promptly to my service request and made scheduling incredibly easy. Edwin, the technician who came to repair my HVAC system, was friendly, professional, and very organized. He took the time to thoroughly inspect and maintain my system,…
Sergio came and did my outdoor unit maintenance today. Very pleased with his work and professional behavior. I like that Trio doesn’t try to upsell anything and they take time to explain the details and why certain things might need cleaning — providing proper estimates upfront. This is the 2nd time I’ve used their service and I’m very happy with them
I’m embarrassed to admit that we hadn't had our HVAC system inspected for several years. I google searched local HVAC companies and came across Trio. I was impressed by all the high ratings so decided to give them a shot. They were able to schedule me the very next day. Ryan arrived and was very courteous and…
Trio has been very professional and helpful everytime I've needed them. They replaced a broken furnace a couple years ago and they regularly check in with service reminders to keep my system running smoothly. The techs are always very informative and kind. ICJ came out today and helped me diagnose several issues. highly recommend them!
I’ve used trio for some maintenance and small repairs on my AC and furnace. They are professional, organized, on time, and charge fair prices. Can’t ask for much more.
Great work by Dakota on hot day to diagnose central heat/air system. Very knowledgeable and explained options thoroughly.
Rick provided excellent service. He was professional, knowledgeable, courteous, and neat. He was friendly and pleasant to work with. I highly recommend Trio Heating, Air & Plumbing. 5 Stars!
On-time, personable, professional, thoroughly explained my options. Very, very good.
My experience with Trio Heating & Air was exceptional, Antonio was thorough, diligent and pleasant to interact with. Scheduling was effortless and the service is value priced and reasonable. Highly recommend.
Very professional service man.
Great company, and Francisco did a phenomenal job evaluating and fixing my system. He knew exactly how it worked and how to fix what was wrong with it. His knack for detail ensured my system ran optimally.
My technician was very helpful diagnosing my problem and communicating the solution.
The technician Cisco was very professional, kind, and honest.
A pleasure to work with everyone from Pacific Air.... I will be using them in future!
Prompt and professional service with good communication.
Very professional and very knowledgeable technicians
Heater furnace was not working due to igniter not getting power. After cleaning the control board, turning furnace off and on the igniter fired up. The service person from Pacific Air was very professional. Thanks, Ranjeet
Excellent service. Technician is very professional, helpful and informative
Excellent service, professional and knowledgeable
We had a problem with our AC not turning on and dual zone not working due to broken damper control board. Juan was a great technician who was very knowledgeable and experienced. He quickly diagnosed the problem and ordered all the necessary parts and came back in 2 days to fix everything. He installed a new…
Brett was on time and very professional. Explained all answers to my questions. Just a great experience!! Really knew his stuff. Very friendly!
Brett arrives early and did a complete inspection of the heating and air conditioning units in my home. He was knowledgeable, careful and courtesy.
Mark came in today to help us inspect our AC. He took the time and did very thorough inspections and provided good suggestions/options. Highly recommended ☺️
Jay showed up on time, was thorough in his explanation of what he was doing beforehand, and in what he found afterwards. Swift results!
Pacific air was excellent. Service was really good. Luis and Nito were amazing servicemen. Insulation was done beautifully and took care of the flooring and also sanitized everything before they left.Last not the least Sam our Project manager was honest and explained us everything that needed to be done and why behind it.
2021: Updating my review as a repeat customer. New home now: Pacific Air has helped repair ducts and clean up damage from rodents, reconfigured a heater vent to be more efficient and sanitary and did a deep clean on all of our vents this Fall. The house smells so much cleaner and I know my family is breathing…
Adrian & Hilder arrived right on time and did a thorough job cleaning and servicing our system that hasn't been looked at in over 5 years. Adrian was very helpful in explaining every thing before they did the work and reviewing it after. Thanks guys!
Had 3 folks from Pacific Air over my place so far. Michael, Vince and Sam. All very professional, pleasant, top notch. Honest company. They won’t do work that’s not necessary or cheaper to do another way, unless you insist they do it.
Aron and Emilio were so knowledgeable and professional! They knew exactly what they were to accomplish because of the detailed communication and photos provided to them by Samuel S., the great Field Technician, who did the evaluation of our site. They worked diligently all day and kept us informed throughout the…
We greatly appreciate Isaac & Emiliano’s professional work today! They worked very hard and pay attention to the details. It was a big house with two sets of HVAC systems and lots of outlets. Those two gentlemen had a non-stop about 5 hours professional work to clean the systems. We felt much better now! THANK YOU, Isaac & Emiliano!
Vince, Isaac, Nico and Joseph are the real pros. They are responsive, on time, get to the job right away and did it to perfection. They helped me clean the duct and got rid of the rodents, which I didn't know needs to be done every few years. I suspected there were rats around the community, but they found a lot of…
Excellent workers!!
The technician arrived early and worked nonstop. Very courteous. We are working from home so having the technician take care with noise and limiting interruption was so important. I never saw him take even a moment break in a hard 3 hours of work. Awesome.
Isaac and Juan did a very thorough job. Both were very professional and answered all our questions. Highly recommend them!
Isaac did such an awesome job on our home!! He was very professional and communicated the process and next steps thoroughly during the whole appointment. We really appreciated the work that was done and his knowledgeable information. We did a lot of research prior to booking and were very pleased with our decision.…
Excellent communication from all staff. Clear explanation of work. Work performed quickly and professionally. Very knowledgeable. Very happy with the service.
Sam and his team were very thorough, professional, and highly recommend Pacific Air. They serviced a large home in Saratoga Hills. A+ work!!! Thank you!!
Vince and his team did a great job. From the initial inspection Vince was very professional and took the extra time to explain the issues to us in detail. They carried out the work a week or so later and were on time, courteous and made sure to clean up as they went. And again kept us well informed with everything…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
