How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for HVAC system repair
Clear ✕All 62 Google reviews tagged “HVAC system repair” · showing 60
TRIO HAP has been wonderful in helping me resolve a blown transformer in my furnace. Even though TRIO is not a reseller of AirTemp furnaces, they worked with me to replace a transformer that was still under warranty. It turned out the transformer blew because a rat chewed through my wires. The TRIO tech, Mirko, came…
Highly recommend Mriko for any HVAC repairs! My AC was experiencing short-cycling issues, and Mriko arrived quickly to conduct a thorough inspection. He is extremely honest—no hidden fees or pushy upselling for unnecessary deep cleaning services. He accurately diagnosed that it was simply a bad capacitor, replaced…
I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.
Charbel was on time, friendly, and explained what he was doing. He solved our issue promptly and left the space clean. Definitely recommend Charbelbfor quick troubleshooting!!
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
Anthony Dunning sat with me and went through all my options when my air conditioning broke during 90+ temps this July. He was clear, professional and worked with me to fill out a rebate. I recommend him as a guide to help you if you have a very old outdated system that needs updating.
Prompt, professional, respectful service. Highly recommended.
It is very pleasant that he informed me about Furance issue. Charbel and Wilson you two worked very hard, focus the furance installation properly and show care their high effort I feel it is extremely impressed with them. I give them star 15 not 10 🔥🔥
Edwin Naranjo did a great job by quickly diagnosing the issue with HVAC and fixed it . He explained the issue and root cause and made the system up and running in no time . Would highly recommend him for any HVAC related work .
The service provided was very professional. Booking the appointment and the technician showing up at the house was a breeze. Edwin Naranjo was able to diagnose the situation effectively and provided multiple options for the fix. Thank you again.
Very professional and knowledgeable
Edwin and his coworker came to my house on Christmas Eve to fix the heat on my HVAC unit which is located on the roof. They both did an amazing job replacing parts on the HVAC. Edwin was very professional and friendly. I appreciated that they came out on a holiday. I was really happy with the work that they completed.
The technician showed up at the beginning of the time window, and was very efficient and polite. Going through the customer service phone line isn’t as streamlined as one might wish for. They take the information and send it on, but it sometimes took longer than I would want considering I told them it was urgent.…
We discovered on our first cold day of the season that our furnace wouldn’t turn on. TRIO was recommended by my sister-in-law and so we reached out right away and thankfully they could come the very next morning. Edwin Naranjo was our technician and he was very clear in his explanation that our zone control board…
Fast response . Excellent service. The technician was sent on time to diagnose the issue with our heater and he fixed it proficiently . Fee was accurate . Very satisfied with the service .
Had a great experience with Trio heating and plumbing service. They showed up in couple of hours when I had heating issue and Edwin and Esperanza did a detailed diagnosis. They gave lot of repair options. Happy with their service.
Jay did Great job troubleshooting the HVAC system. It was all fine until it suddenly stopped working. He spent a considerable amount of time to finally find the issue.
I highly recommend Trio... They did a great job with my wall heater, lighting and making sure there is no carbon monoxide leak, showed up on time, very reasonable rates... I couldn't be happier!
I had an excellent experience with Trio Heating & Cooling. The company responded promptly to my service request and made scheduling incredibly easy. Edwin, the technician who came to repair my HVAC system, was friendly, professional, and very organized. He took the time to thoroughly inspect and maintain my system,…
Ryan was taking a great care of our 10yo HVAC condenser unit. He diagnosed and fixed the issue quickly and also extra cleaned the unit with wax! :)
Extremely knowledgeable and spent the time necessary to figure out the problem. The gentleman was kind and courteous, and very respectful of my home.
Great customer service and attention to deatils!
Nice friendly technician
The Trio team was very responsive and accommodating in helping out with our HVAC service. The tech, Edwin N, was on time and helpful is assessing the situation and service needed. He was professional and helped work through the issue in a timely manner. Would recommend Trio and Edwin in the future!
lets do this
Our electrician did a great job. Very happy to have our AC back. Very fast service and everything was explained well.
Mirko from Trio Heating and Air came in and inspected our very old heater. He magically fixed the problem and saved us thousands of dollars! Highly recommended!
I’m embarrassed to admit that we hadn't had our HVAC system inspected for several years. I google searched local HVAC companies and came across Trio. I was impressed by all the high ratings so decided to give them a shot. They were able to schedule me the very next day. Ryan arrived and was very courteous and…
Mirko fixed our a/c. He did a good job explaining the problem, outlining the repair options and explaining about the need for regular maintenance. The repair was done quickly as he had all the parts. Mirko was kind enough to speak a family member who is an engineer so that we could select the best option for repair.
Edwin was really excellent professional, works in the detail inspection list, and explains things in very clear manner so I understand the issue with my unit. He gave very good list recommendation as well. Thank you so much for fantastic work!!!
Big shoutout to Sergio! My AC died in the middle of the heat wave and he had it up and running in no time. Great service and great attitude.
Used their service to fix our condensate pump. Great and reliable on time service by Mirko Mircic.
I had Jay come for our broken AC - only blew hot air. He was incredibly professional, so respectful, so incredibly helpful, transparent and punctual. Fixed the AC unit very efficiently and diligently and explained the process throughout. He is thorough and goes above and beyond. He explained all of my options,…
Great response and service by Matt!
Excellent Job
Well done!
Called Trio for a new project to fix some ripped ductwork in the crawlspace. They were very responsive and Louie and Fajardo came to the house right away and did a great job restoring airflow to the downstairs. This is the 3rd project I've called on Trio tackle and I am constantly surprised and please with how…
Great service call! Technicians were professional and knowledgeable. Definitely recommend!
At the beginning of the week I did not expect to need duct repairs. I recently had a water leak repaired and found out on Tuesday that my air ducts were damaged. I contacted Trio Heating & Air and Thomas Vo promptly came out and gave me an estimate. The work was completed by Friday. Other companies were telling me…
Francisco and Mike came by to diagnose my broken furnace. They took their time to pinpoint the root cause and then explained what was wrong while showing me the parts in question. And they gave me several options for how best to move forward. In short they embodied the trifecta of old-school service: personable,…
Francisco was great! I will be calling Trio heating and air again! Thank you!
Great company, and Francisco did a phenomenal job evaluating and fixing my system. He knew exactly how it worked and how to fix what was wrong with it. His knack for detail ensured my system ran optimally.
The job was well done. Better than expected.
Francisco was great. He called ahead and arrived earlier than expected. This was the same day I made the appointment. He was thorough and tried to trouble shoot before coming to the conclusion that the control panel was bad. He explained the options and made the phone call right away to have a project manager come…
The guys were great - thank you for the on time, quick and professional heater service! Would highly recommend Antonio and Junior.
Extremely impressed by the technicians who came to service my furnace. This is an old furnace but they were very thorough, checked everything including the air pressure in my vents, even went into the crawl space to check the ducting, they also changed the filter. Briefed me on what they had done. No extra charges,…
Trio sent Firooz and his assistant out to inspect my furnace and to ensure it was working properly. Both technicians were friendly and professional. They addressed my concern. It was a very positive interaction. I definitely recommend This company.
Trio was amazing from start to finish. They provided us a complementary inspection the day after I called. We received a very detailed quote listing each step. Our technician Cesar was extremely qualified, friendly, and timely. He made excellent recommendations for our issue and the repairs he made were perfect and…
Francisco/Antonio are awesome. Professional and so helpful. It wonderful to work with two gentlemen. If I could give them 10 stars I would
I called this company to diagnose the heater that is not working on the house that I'm selling in Pacifica. The two gentlemen (Rafe & Junior) who came took time to assess the problem and fixed the heater. They look very professional and they make sure that they don't leave any mess in the property. I will highly recommend their service.
We had AC added to our existing 10 yr old furnace. While we had some hiccups in the actual installation process, our project manager, Rafe, did an EXCELLENT job of following up on all the things that needed corrected quickly and in a timely manner. There was NO hesitation about fixing anything we were concerned…
Very informative and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
