How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETRIO Heating, Air & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.
TRIO Heating, Air & Plumbing for installation
Clear ✕All 43 Google reviews tagged “Installation” · showing 40
Dillion was on time, actually he arrived a little early which never happens with other plumbing companies that I have had. Dill was professional, knew what he was doing and very polite. Great company. He replaced my kitchen sink faucet.
Trio did an outstanding job with the installation of our heat-pump, the installers Wilson Romero and Isaac Lara deserve recognition for their incredible hard work, they were always courteous, timely and real professional. It was a pleasure to have them on this project!
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each…
My experience with TRIO was amazing from beginning to end. Winston and Charbel were the two installation professionals and they were top notch. They took the time to explain everything about the system, the install, and they even made recommendations on how to maintain the system and ensure proper airflow from the…
I hired TRIO to repair a leak in my drainage system, and from the very first interaction—scheduling the appointment and confirming the timing—the team proved to be thorough and professional. They sent a technician, Ignacio, who was outstanding. He quickly identified the issue, explained the solution clearly, and…
I bought my house after the seller had Trio install a mini spit system with 4 interior units. During escrow they had to come out and fix a leak in the first kids bedroom, Then after I moved in the system did not function low heating and no AC. So a guy came out and spend the better part of a day recharging the…
Ramon Diaz handled our plumbing work in San Jose. Showed up early, which was a plus. Super chill guy, walked us through the pressure regulator, shut-off valve, and expansion tank setup in a straightforward way. Delivered on everything he said and even scoped out some other pipes we had concerns about. It felt like…
We just had Trio do 2 replacements of our heat and air systems in our duplex. Both sides needed central air/heat replaced. I dreaded the idea of such a large job. Trio made the whole process easy from recommendations to quote to install. 2 HVAC systems and attic insulation in a day and a half. I am so pleased…
We have actually contracted with Trip Heating, Air & Plumbing to replace one of our 2 HVAC systems about 18 months ago. We were so pleased with that experience that when we needed to replace the second HVAC system we have that we called upon Trio to take that job. On both occasions we have been incredibly pleased…
Trio did a good job with our install at a reasonable price and I would use them again. We did an electrification and energy upgrade project with them, including heat pump HVAC (ducted) (giving us AC), heat pump water heater, whole house fan plus attic sealing and insulation. It was a big job, including lots of…
Mirko came in and did an excellent job on the air grille replacement!
Just can not say enough thank you to the entire team that did such an amazing job installing our new HVAC system. Our 30 year old system finally saw the end of its life and given our prior experience I called up Trio and from inspection by Dakota to planning and quote by Richard as well as installation by the entire…
UPDATE: Almost a year later and we are still wowed by this company. Antonio and Kevin came out to change the filters on our mini split system and do a maintenance check (all for under $50) and they did a fantastic job. They were professional, timely, knowledgeable, and incredibly helpful. They repaired things that…
Called Trio for a new project to fix some ripped ductwork in the crawlspace. They were very responsive and Louie and Fajardo came to the house right away and did a great job restoring airflow to the downstairs. This is the 3rd project I've called on Trio tackle and I am constantly surprised and please with how…
We recently had our attic cleaned (removal of old and install of new insulation) as well as our upstairs and downstairs ducts cleaned. The team of Rafe, Jay, and Jaime were incredible. They were professional and a pleasure to work with. I needed a lot of flexibility on their schedule and they accommodated me with…
I received multiple quotes from various HVAC companies and chose Pacific Air to install a ductless mini split. The preliminary onsite visit by Cesar was the most professional of the companies. By the end of his visit, we had a plan, estimated cost, and felt great about our move forward. He worked with our schedule,…
We had AC added to our existing 10 yr old furnace. While we had some hiccups in the actual installation process, our project manager, Rafe, did an EXCELLENT job of following up on all the things that needed corrected quickly and in a timely manner. There was NO hesitation about fixing anything we were concerned…
I am absolutely delighted to share my fantastic experience with the team of technicians who recently installed 3 heat pumps in my home: Hector David Galindo and Oswaldo Jerezano. From start to finish, their professionalism, expertise, and dedication truly stood out, making the entire process incredibly smooth and…
They installed ducts and an HVAC system. It was great. They showed up on time every day, worked hard all week, and kept me in the loop as necessary. It was a big project and the work looks great throughout! Plus they took plenty of care to clean up at the end of each day.
Pacific Air USA is a great company to work with. From map notifications to track how close their inspectors are with ETA, to being very courteous and thorough throughout their processes. I appreciate Mark T. He assisted with our job site and has made me a believer in this company. Thank you!
In need of attic and air duct renovation Pacific Air USA was there for me from the start. Competitive pricing, worked with my schedule, fantastic work crew. Louise and Nico were the last I interfaced with at my home they worked carefully and diligently in my home and in the attic as they laid the Installation and…
Responsive, professional, and great quality of work!
Mark T is super professional, answered all of my questions and gave detail Explanation for the whole job. Honest and transparent. Awesome company that provide many type of services. Definitely a one stop store.
Great experience all around - highly recommended! The technicians Jose and Chris were friendly, professional, and overall great to work with.
Had 3 folks from Pacific Air over my place so far. Michael, Vince and Sam. All very professional, pleasant, top notch. Honest company. They won’t do work that’s not necessary or cheaper to do another way, unless you insist they do it.
Samuel is great. He was professional, thoughtful, careful, and friendly. Highly recommended.
Aron and Emilio were so knowledgeable and professional! They knew exactly what they were to accomplish because of the detailed communication and photos provided to them by Samuel S., the great Field Technician, who did the evaluation of our site. They worked diligently all day and kept us informed throughout the…
Mark T’s total professionalism is what sold me on signing the contract with Pacific Air to replace my attic rodent infested insulation on just one meeting. He followed up with frequent updates and professional advice. The company’s communication system works very well too. There has been no moment when I was left…
Sam and his team did a great job clearing out the old insulation, dead rodent and sealing the entry points. They were professional and arrived on time. The entire process took longer than expected but the end results are great. Very responsive and made the extra effort to ensure I was satisfied with the work. Highly recommend!
Crew was very prompt professional and thorough was very impressed at how much time they took and how thorough they were this applies to the people that came the crew that came Thursday, April 29 I also want to redo on Vincent am he came out and did the inspection and give me an estimate again very polite very…
Vince arrived at Rental property on time for estimate. He came prepared with equipment and proper safety attire
Excellent workers!!
Updated review to include inspection, removal of old ducts with proper asbestos abatement, sanitize and seal of attic, install of new ducts and blow in insulation. Regarding my pre-install inspection, Pacific Air was not the only company I had come out to review my attic and provide a bid. Jacob came out, he was…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 158 | $538–$942 |
| Cleaning | 82 | $172–$340 |
| HVAC system maintenance | 72 | $114–$453 |
| Rodent extermination | 72 | — |
| HVAC system repair | 62 | $209–$1.2k |
| HVAC duct & vent repair | 57 | $275–$931 |
| A/C system maintenance | 53 | $78–$351 |
| General pest inspection | 53 | — |
