Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
TRIO Heating, Air & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TRIO Heating, Air & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,327 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TRIO Heating, Air & Plumbing is better than 89% of heat pump installation services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 83% of heat pump installation services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TRIO Heating, Air & Plumbing is better than 95% of heat pump installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TRIO Heating, Air & Plumbing is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TRIO Heating, Air & Plumbing is better than 91% of heat pump installation services.A
91

Reviews for your job

Customers hired TRIO Heating, Air & Plumbing for 8 kinds of job.

TRIO Heating, Air & Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$444
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Plumbing leak detection”

Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.

Water heater installationHVAC system repairHVAC system maintenance
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an emergency leak in our restroom and called Trio Heating, Air and Plumbing for help. Joe came out and did an outstanding job diagnosing and repairing the issue quickly. He was professional, knowledgeable, and clearly took pride in doing the work right rather than just patching things up. What stood out most…

Paid $600–800Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Johra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent same day service - timely, professional and thorough with their plumbing job.

Plumbing leak detectionPlumbing leak repair
Ananta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I hired TRIO to repair a leak in my drainage system, and from the very first interaction—scheduling the appointment and confirming the timing—the team proved to be thorough and professional. They sent a technician, Ignacio, who was outstanding. He quickly identified the issue, explained the solution clearly, and…

Paid $1,000+Great pricePlumbing leak detectionInstallation
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ramon Diaz handled our plumbing work in San Jose. Showed up early, which was a plus. Super chill guy, walked us through the pressure regulator, shut-off valve, and expansion tank setup in a straightforward way. Delivered on everything he said and even scoped out some other pipes we had concerns about. It felt like…

Reasonable pricePlumbing leak detectionInstallationPlumbing pipe repair

Price

$582+28% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 53%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning158$538–$942
Cleaning82$172–$340
HVAC system maintenance72$114–$453
Rodent extermination72—
HVAC system repair62$209–$1.2k
HVAC duct & vent repair57$275–$931
A/C system maintenance53$78–$351
General pest inspection53—

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