Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Triple D's Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty50−5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Triple D's Cleaning Services

Fayetteville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 14 professional organizers · 4.7★ from 416 Google reviews

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Report card

Percentile vs other professional organizers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triple D's Cleaning Services is better than 73% of professional organizers.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triple D's Cleaning Services is better than 63% of professional organizers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triple D's Cleaning Services is better than 50% of professional organizers.C
50
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100

Reviews for your job

Customers hired Triple D's Cleaning Services for 8 kinds of job.

Triple D's Cleaning Services for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.59
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 22 Google reviews tagged “Carpet steam cleaning” · showing 20

Jasetta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey Shields was very professional and friendly. I appreciated his concern for the high traffic areas in the home. I will definitely be calling Triple Ds again! ...and my carpets look great!!!! Highly recommend this service and Jeffrey!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good experience

Carpet steam cleaning
JM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Experience was horrible. The first the guy came he only spent 13 minutes on cleaning 3 rooms in a large house and left the steps and hallway unfinished. I called to make them comeback since they didn’t want to give me a refund and the same guy had an attitude and wouldn’t help the other guy. Never using this place…

Carpet steam cleaningGeneral carpet cleaning
Jasmaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

The only reason I’m giving them two stars is because 3 individuals involved in the process was very kind. As far as the cleaning goes, I do not feel like a good job was done. The carpet looks the same to me. It just feels wet. Unfortunately I did not take before pictures but it is still clear to see that there is…

Carpet steam cleaningUpholstery cleaning− Quality
Bridget7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The absolute best. Highly recommend!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will use Again!!!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
MollyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas was a joy. He was awesome. Reasonable compared to other quotes I got. Would highly recommend especially if Thomas is the one they send out.... Thank You MUCH!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were awesome, removed all the stains and it smells great!

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my second service from Triple D's. Both jobs were done very well. Highly recommended!

Carpet steam cleaning+ Quality+ Professionalism+ Value
Jenni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He did an awesome job cleaning my carpets very professional and fast.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas arrived on time and was extremely friendly and professional. He quickly went to work and was done with the whole house in less than an hour. Also, the results were wonderful. This is my 4th time using Triple D's services and can't recommend them enough.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
DENISELocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great company and great customer service. They did a great job with the move in clean. I would definitely recommend this company.

Carpet steam cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Dominik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely would recommend this company for any cleaning. They did an absolute wonderful job on my house cleaning.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kasey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome company, very professional staff would definitely recommend them to everyone!!

Carpet steam cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Willie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

very professional, outstanding service. they will see me every 6 months.

Carpet steam cleaning
Cecilia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing experience. Needed just a general carpet cleaning done on my apartment and I was unable to be at the appointment. Thomas came and cleaned it and left a receipt that I paid ahead of time. I didn’t stay in my apartment for the next couple days since the carpet was damp so I wanted a chance to let it…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Excellent service!!

Carpet steam cleaningGeneral carpet cleaning+ Quality
GinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. I highly recommend.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
DeirdreLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with the results from Triple D's Carpet Cleaning!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Gabriel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Value

Show more carpet steam cleaning reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning61—
Carpet steam cleaning22—
Pet stain & odor removal22—
Upholstery cleaning15—
Area rug cleaning12—
Drapes & curtain cleaning6—
Cleaning & disinfection2—
Interior & exterior window cleaning2$238–$415

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