Experts Reviews · Company report
Triple D's Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty50−5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Triple D's Cleaning Services

Fayetteville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 14 professional organizers · 4.7★ from 416 Google reviews

Report card

Percentile vs other professional organizers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triple D's Cleaning Services is better than 73% of professional organizers.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triple D's Cleaning Services is better than 63% of professional organizers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triple D's Cleaning Services is better than 50% of professional organizers.C
50
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100

Reviews for your job

Customers hired Triple D's Cleaning Services for 8 kinds of job.

Triple D's Cleaning Services for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.66
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 61 Google reviews tagged “General carpet cleaning” · showing 40

Jasetta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey Shields was very professional and friendly. I appreciated his concern for the high traffic areas in the home. I will definitely be calling Triple Ds again! ...and my carpets look great!!!! Highly recommend this service and Jeffrey!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lashonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This company is horrible or let me say the technician that came out to my home was horrible. I requested carpet cleaning throughout my home! The technician who came was very unprofessional and appeared very disheveled. He came with his boxers hanging out of his pants and had the attitude to match. He left my rugs…

General carpet cleaning− Quality− Professionalism
Gwen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey arrived on time, worked quickly getting everything ready, yet took the time to do a good job. He cleaned three carpets and a couch and was a very nice young man and a hard worker. I would use him again!

General carpet cleaningUpholstery cleaning+ Punctuality+ Professionalism+ Value
robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey was professional and very thorough . He explained the process and was hard working

General carpet cleaning
Kiana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did an amazing job! The floors are cleaned perfectly and it smell so good!!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
VernonLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very professional And did a very good job

General carpet cleaning+ Punctuality+ Quality+ Professionalism
BreanneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with our service. Our couch had especially tough stains and it looks almost brand-new after cleaning. Not to mention how good the carpets and rugs look.

Customer photo from Breanne's review
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Value
JM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Experience was horrible. The first the guy came he only spent 13 minutes on cleaning 3 rooms in a large house and left the steps and hallway unfinished. I called to make them comeback since they didn’t want to give me a refund and the same guy had an attitude and wouldn’t help the other guy. Never using this place…

Carpet steam cleaningGeneral carpet cleaning
RosaLocal Guide · 262 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my home

General carpet cleaningUpholstery cleaning+ Quality+ Value
Bridget7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The absolute best. Highly recommend!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Francene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was very polite and professional. All 5 areas look amazing. I will call for service again in 3 months

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Noah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Company was very positive in all aspects. E worked out a scheduled time to get carpets cleaned and associate showed up on time and got straight to work. Very professional company will be utilizing them again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MollyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas was a joy. He was awesome. Reasonable compared to other quotes I got. Would highly recommend especially if Thomas is the one they send out.... Thank You MUCH!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CodyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas was very friendly and very professional! I’m very happy with the cleanliness of our carpets now.

General carpet cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality
Jenni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He did an awesome job cleaning my carpets very professional and fast.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MARIA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great price and great service!! Highly recommend!!

General carpet cleaning
Dominik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely would recommend this company for any cleaning. They did an absolute wonderful job on my house cleaning.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kasey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome company, very professional staff would definitely recommend them to everyone!!

Carpet steam cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Chrystal14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Triple D did an amazing job on the carpets in my home. Mr. Thomas was a true professional and worked extremely hard on my carpets.

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
atiyamcclainLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I got the carpet cleaning and a deep cleaning of a recently purchased house. We hadn't moved in furniture yet, so they had access to everything. The carpet cleaning was fine, i understood there was only so much that could be done with a 7 year old carpet. The issue was the kitchen. The oven is still filthy, and i…

General carpet cleaning− Quality
Cecilia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing experience. Needed just a general carpet cleaning done on my apartment and I was unable to be at the appointment. Thomas came and cleaned it and left a receipt that I paid ahead of time. I didn’t stay in my apartment for the next couple days since the carpet was damp so I wanted a chance to let it…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Excellent service!!

Carpet steam cleaningGeneral carpet cleaning+ Quality
DeirdreLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with the results from Triple D's Carpet Cleaning!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The technician was nice and did a marvelous job!! The cleaning tech did good but could have been better… I had to go behind and wipe down window sills… also appliances in the kitchen … she didn’t move things to dust so she did around them… over all the house is clean… the carpets had spots that didn’t come up but…

General carpet cleaning
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey did an amazing job on my living room carpets!! Looks brand new! Highly recommend !!

General carpet cleaning+ Quality+ Professionalism+ Value
BonnieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very reasonable in price and the two gentlemen were very professional. Would recommend their service to anyone.

General carpet cleaning+ Quality
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As always, very professional, hardworking and courteous. Carpets look immaculate brand new. Mr. Quinten is the best.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
JudeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Some of the stains did not come out and it took three full days for the carpet to dry and in some places longer. we kept the furnace between 72 and 75 with the overhead fans on which is ridiculously hot. Nice people and the price is right so you decide

General carpet cleaning− Quality
ChristyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quinten Adams did a phenomenal job on my 5 areas! I received outstanding quality for the amount charged by Triple D’s. The technician was friendly, respectful, and very thorough. I’m well pleased and highly recommend Triple D’s. Be sure to ask for the carpet technician Quinten Adams, his customer service was superior!

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Darrel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful experience very professional on time and he did an amazing job

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
JasminLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My roommate’s large dog tracked and embedded poop throughout the carpet and one of our upholstered couches. I was embarrassed and stressed out, not knowing exactly how to clean these areas without making it worse for myself. Triple D’s responded quickly, and assured me they could handle the job. Very soon after I…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Decently priced and my carpet smells amazing! Will use again

General carpet cleaningPet stain & odor removal+ Value
TierraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carlton came to complete my carpet cleaning service & I like the fact that he came wearing a mask & kept it on through the entire process. He was very knowledgeable & kept me informed on the process and made sure I understood what I was getting done. He was fast, but precise because my carpet looks amazing! I…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Derek6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Operator was friendly he work hard … my carpets are soaked tho I’ve had my carpets cleaned plenty of times and they’ve never been soaking wet they’ve always came out damp and would dry in a few hours … in this situation I’m worried about water damage to my floor.

General carpet cleaning
Rony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience and very friendly service. Quality work! Thank you

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Nime1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely satisfied with Triple D's, they were professional and are down right good at their jobs. Very knowledgeable about Their work and very efficient. I will definitely be using triple D's Carpet Cleaning in the future.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
md1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quinten was awesome. We had years worth of dirt, pet hair, pet stains, and grime on carpet. Didn’t rush the job. Stayed with it until everything came out. Would not hesitate to use again. HIGHLY Recommend.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
RayLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

An overall excellent experience...prompt, courteous, professional, and excellent customer service. This is not your typical sling some warm water on the carpet and vacuum it up service. They pre-treat, scrub/clean the carpet, then steam clean. The results were excellent. All dirt and stains gone and it smells so…

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
AvianceLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent customer service thank you for the excellent service I will use this Triple D's again Mr Parrish was very polite and professional did an excellent job informing me of every step he also practiced social distancing, and wore a mask thank you for providing good service to your customers.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician, Carlton came in and did a fantastic job! He was thorough, and he was even able to remove stains from the carpet that were there when we first moved in! He took his time and made sure it was done correctly! Whenever we need our carpets cleaned--I will make sure to ask for him to come because he did such an amazing job.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value

Show more general carpet cleaning reviews (21 more) →

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

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