Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Triple D's Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty50−5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Triple D's Cleaning Services

Fayetteville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 14 professional organizers · 4.7★ from 416 Google reviews

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Report card

Percentile vs other professional organizers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triple D's Cleaning Services is better than 73% of professional organizers.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triple D's Cleaning Services is better than 63% of professional organizers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triple D's Cleaning Services is better than 50% of professional organizers.C
50
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triple D's Cleaning Services is better than 100% of professional organizers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triple D's Cleaning Services is better than 100% of professional organizers.A
100

Reviews for your job

Customers hired Triple D's Cleaning Services for 8 kinds of job.

Triple D's Cleaning Services for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 15 Google reviews tagged “Upholstery cleaning”

Gwen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey arrived on time, worked quickly getting everything ready, yet took the time to do a good job. He cleaned three carpets and a couch and was a very nice young man and a hard worker. I would use him again!

General carpet cleaningUpholstery cleaning+ Punctuality+ Professionalism+ Value
BreanneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with our service. Our couch had especially tough stains and it looks almost brand-new after cleaning. Not to mention how good the carpets and rugs look.

Customer photo from Breanne's review
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Value
Jasmaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

The only reason I’m giving them two stars is because 3 individuals involved in the process was very kind. As far as the cleaning goes, I do not feel like a good job was done. The carpet looks the same to me. It just feels wet. Unfortunately I did not take before pictures but it is still clear to see that there is…

Carpet steam cleaningUpholstery cleaning− Quality
RosaLocal Guide · 262 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my home

General carpet cleaningUpholstery cleaning+ Quality+ Value
ClaireLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was professional, experienced and efficient.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dominik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely would recommend this company for any cleaning. They did an absolute wonderful job on my house cleaning.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JasminLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My roommate’s large dog tracked and embedded poop throughout the carpet and one of our upholstered couches. I was embarrassed and stressed out, not knowing exactly how to clean these areas without making it worse for myself. Triple D’s responded quickly, and assured me they could handle the job. Very soon after I…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

clean living room set job well done thanks

Upholstery cleaning+ Value
Md1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh was very professional and on time. Will use again and the carpets looked and smelled great.

Area rug cleaningDrapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience and very friendly service. Quality work! Thank you

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Nime1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely satisfied with Triple D's, they were professional and are down right good at their jobs. Very knowledgeable about Their work and very efficient. I will definitely be using triple D's Carpet Cleaning in the future.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
md1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quinten was awesome. We had years worth of dirt, pet hair, pet stains, and grime on carpet. Didn’t rush the job. Stayed with it until everything came out. Would not hesitate to use again. HIGHLY Recommend.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Katerria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

An amazing service!!! Got me a appointment asap. Employee Carlton Parrish cleaned a smelly thrifted sectional for me in a timely manner and it looks and smelled BEAUTIFUL. 100% recommended this service.

Upholstery cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Professionalism+ Value
LaQundra4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning61—
Carpet steam cleaning22—
Pet stain & odor removal22—
Upholstery cleaning15—
Area rug cleaning12—
Drapes & curtain cleaning6—
Cleaning & disinfection2—
Interior & exterior window cleaning2$238–$415

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