Experts Reviews · Company report
TriStar Roofing & Exteriors logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%88+13.2Craft & service 20%28+5.6Value 10%77+7.7Momentum 8%73+5.8Track record 7%65+4.6Accountability 5%77+3.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

TriStar Roofing & Exteriors

Murfreesboro, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 13 gutter installation services · 5.0★ from 180 Google reviews

Report card

Percentile vs other gutter installation services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.TriStar Roofing & Exteriors is better than 96% of gutter installation services.A
96
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).TriStar Roofing & Exteriors is better than 88% of gutter installation services.A
88
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.TriStar Roofing & Exteriors is better than 28% of gutter installation services.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.TriStar Roofing & Exteriors is better than 77% of gutter installation services.B
77
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.TriStar Roofing & Exteriors is better than 73% of gutter installation services.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.TriStar Roofing & Exteriors is better than 65% of gutter installation services.B
65
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.TriStar Roofing & Exteriors is better than 77% of gutter installation services.B
77

Reviews for your job

Customers hired TriStar Roofing & Exteriors for 8 kinds of job.

TriStar Roofing & Exteriors for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$6,000–8,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Roof damage repair”

★★★★★ Greta · 5 months ago

Kyle was great. He explained everything and kept in communication with us as we worked through the ins and outs. He showed up with an awesome crew. They were very efficient and quick! They cleaned everything up, left no mess!

Paid $6,000–8,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Whitley · 6 months ago

I cannot say enough good things about Tristar Roofing & Exteriors. We recently purchased a house that needed multiple roof repairs, and Kyle and Dylan were very responsive and addressed our concerns right away. The communication alone deserves five stars, but the quality of work done on our roof has exceeded our…

Great priceRoof repairRoof damage repair
★★★★★ Cheyenne · 7 months ago

Dylan, at TriStar roofing was extremely helpful throughout the entire process, starting with a quick turn around for a free quote to checking in with no pressure until we were able to make a decision. They helped us get the roof repair scheduled quickly to meet our needs. We are pleased with the results and would…

Great priceRoof inspectionRoof installationRoof damage repair
★★★★★ ryan · 8 months ago

Trey with TriStar was awesome. He was very professional and very patient with us as customers. He went out of his way to work with us and our insurance to get all of our storm damage to our house and garage repaired. TriStar has been great to work with and if you choose them ask for Trey.

Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ David · Edited 2 years ago

Got state farm to cover my roof even after they denied me. Would definitely recommend

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Christian · 2 years ago

From A-Z this team has been professional, courteous, thorough, and consultative. I am grateful to have worked with such good people that we could trust. Thank you!!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Austin · 3 years ago

I could not be more pleased with Tri-Star. We have owned our home for 12 years but this is the first time we have needed a roof replaced. Kyle and his team walked us through the whole process in the most professional way. They made it very easy and non time consuming for a busy homeowner. The crews were efficient…

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Robb · 3 years ago

I have no complaints. Insurances are not always the easiest to deal with nor the most cooperative when submitting a claim. Kyle was prompt, honest, and straight forward from the start and communicated everything through the entire process. I was shown and explained what was necessary for my roof. He showed up every…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ dreka · 3 years ago

Kyle was amazing from start to finish. His work speaks for itself. Kyle was very professional and the value for his work is unbelievable. I would highly recommend his services to anyone. Thank you Kyle for a job well done.

Roof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · 3 years ago

During one of the big storms recently, and I have water dripping from my ceiling. Talk to the guys over at TriStar and they said they could come and have a look at it for me for free. It wound up just being a simple silicone patch job and they were in and out very quickly. It was extremely non-invasive to my…

Roof damage repairRoof repair for storm & wind damage+ Punctuality+ Quality+ Professionalism
★★★★★ Samuel · 3 years ago

Kyle and his team are true professionals. Getting our roof repaired was way easier than we expected and SO MUCH easier than companies we have used in the past. Can’t recommend Tristar high enough! Thank you!!! 5 stars! Don too!

Roof damage repairRoof inspectionSkylight repair+ Value
★★★★★ Evelyn · 3 years ago

Great job

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$10.0k+141% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

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