John Kenny3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRemoved dark tint from my car Good price Great job on time
Tru-Tints
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 73 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 166 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
40%reviews answered by the owner
Oct 2026latest review
Tru-Tints at a glance
Google reviewers rate Tru-Tints five stars based on 166 reviews, with the owner responding to forty percent of them. Customers primarily describe the business as punctual, professional, and communicative, noting clear pricing and fast turnaround times for both automotive and residential window tinting. Recurring themes include clean installations without bubbles, helpful staff who explain film options, and a tidy shop environment. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
- Google rating: 5.0 out of 5 from 166 reviews (100% five-star).
- Reviews on this page: 166 Google reviews (156 with written comments, 33 with photos).
- Owner responses: the business replied to 40% of reviews.
- Most recent review: October 15, 2026.
- Service: Window Tinting Service serving Vallejo, California.
Data from Google, last updated October 26, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tru-Tints: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tru-Tints: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tru-Tints: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
166 Google reviews we collected
- 5 stars166100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
- Praise379100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results9224%
- Would recommend7119%
- Staff & attitude6918%
- Speed & response5414%
- Price & value4412%
- Communication349%
- Honesty & trust154%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kyler was extremely professional, detailed out the price in clear terms and did an excellent job in a timely manner.”
“I would highly recommend he and his company to friends and family.”
“From providing a prompt estimate to scheduling the appointment, Kyler was responsive, professional, and accommodating to our needs.”
“Fast, friendly, good price and will definitely recommend to others!”
“Smooth communication, quality results, and fair pricing.”
“Kyler was super responsive and clear with communication.”
“I looked at three different shops, and with so many different products and brands out there, I honestly wasn’t sure what to choose.”
People customers mention
- Kyler 41 reviews
- Tesla 8 reviews
- Model 6 reviews
- Bay 4 reviews
- Jay 3 reviews
- Concord 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tru-Tints for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Kyler was extremely professional, detailed out the price in clear terms and did an excellent job in a timely manner. I would highly recommend he and his company to friends and family.
Lorne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
These guys are great. Best customer service in a very long time. Perfect installation of my tint. Shop is very clean. I highly recommended giving them a try.
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kyler and his team did an exceptional job installing window tint at my daughter’s townhouse! From providing a prompt estimate to scheduling the appointment, Kyler was responsive, professional, and accommodating to our needs. The quality of their work is top-notch, with clean lines, no bubbles and a flawless finish.…
Jerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We moved into town earlier this year and we needed to get our new car tinted. Found Kyler's shop and decided to give it a try. Setting up the appointment was quick and easy. Kyler was super responsive and clear with communication. Dropped off the car in the morning and picked it up before lunch time looking…
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing tint shop! Tinted multiple vehicles here and will bring all of my future vehicles here.
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kyler, Jay, and the team did a great job on my tesla! Kyler was very responsive and helpful throughout the whole process. Jay also did a great job walking me through the different options and tint percentages I could use. Making me confident of my choices
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Privacy window films | 3 | — |
| Vehicle window tinting | 2 | — |
| Heat control window films | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 166 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kyle2 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKyler was extremely professional, detailed out the price in clear terms and did an excellent job in a timely manner. I would highly recommend he and his company to friends and family.
Kevin Z3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and great works
Lorne Thompson8 reviewsTotal number of Google reviews Lorne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are great. Best customer service in a very long time. Perfect installation of my tint. Shop is very clean. I highly recommended giving them a try.
Response from the owner · 6 months ago
Thank you, Lorne! I really appreciate the kind words. We take a lot of pride in both the quality of the install and keeping the shop clean and professional, so that means a lot to hear. Glad you’re happy with how everything turned out—always here if you need anything! – Kyler, Tru-Tints
Judy Gee4 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKyler and his team did an exceptional job installing window tint at my daughter’s townhouse! From providing a prompt estimate to scheduling the appointment, Kyler was responsive, professional, and accommodating to our needs. The quality of their work is top-notch, with clean lines, no bubbles and a flawless finish. The entire experience was smooth and stress-free. We truly appreciate their excellent service and attention to detail. We HIGHLY recommend Kyler and his team to anyone looking for quality window tinting!
Jerald Cuaresma6 reviewsTotal number of Google reviews Jerald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe moved into town earlier this year and we needed to get our new car tinted. Found Kyler's shop and decided to give it a try. Setting up the appointment was quick and easy. Kyler was super responsive and clear with communication. Dropped off the car in the morning and picked it up before lunch time looking perfect. The tint came out clean with zero bubbles. He explained nuances of the post tint install. You can tell they take pride in their work. Overall, solid experience from start to finish. Smooth communication, quality results, and fair pricing. Will definitely be bringing our next car back to Kyler. Happy to have a great tint shop in our city.
Mary-Ann F6 reviewsTotal number of Google reviews Mary-Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest quality tint on your car! My second time with my second Tesla.
Pebbles Roberts1 reviewTotal number of Google reviews Pebbles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently bought a Porsche Panamera and wanted to make sure I took it to the right place for tint and ceramic coating. I looked at three different shops, and with so many different products and brands out there, I honestly wasn’t sure what to choose. After talking with Kyler at Tru Tints, I felt completely comfortable and knew this was where I wanted to take my car. Kyler was professional, friendly, and really took the time to answer all my questions and concerns without making me feel rushed. He went above and beyond, and you can tell he truly cares about his work. His attention to detail is amazing—he’s definitely a perfectionist, and it shows in the finished product. He even stayed after hours to get my car finished and had it ready a day earlier than promised, which I really appreciated. Thank you to Kyler, Dillion, and everyone at Tru Tints for taking such great care of my car. The tint and ceramic coating came out beautiful, and I couldn’t be happier with how my Panamera looks. I already loved my new car, but I love it even more now. I would definitely recommend Tru Tints to anyone who cares about their car and wants the job done right. -Mahnaz Roberts
Tony G5 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing tint shop! Tinted multiple vehicles here and will bring all of my future vehicles here.
Gus EspinelLocal Guide · 150 reviewsTotal number of Google reviews Gus has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good and the quality of the detail work was quite good
Business details
- Address: 1281 Franquette Ave Ste B, Concord, CA 94520
- Phone: (925) 240-3280
- Website: tru-tints.com
- Service area: Vallejo, CA