Experts Reviews · Company report
True Blue Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%96+6.8Momentum penalty71−2.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

True Blue Auto Glass

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.9★ from 303 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Blue Auto Glass is better than 89% of auto glass repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Blue Auto Glass is better than 81% of auto glass repair.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Blue Auto Glass is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Blue Auto Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Blue Auto Glass is better than 71% of auto glass repair.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Blue Auto Glass is better than 96% of auto glass repair.A
96

Reviews for your job

Customers hired True Blue Auto Glass for 4 kinds of job.

True Blue Auto Glass for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Auto windshield repair”

MorganLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On vacation in the area and woke up to a shattered rear door window. Called around to several shops. These kind folks got back to me first, came out, cleaned up the glass, and fixed everything for a reasonable price in about an hour. Really appreciate the help and timely fix. Thanks!!!!

Great priceAuto windshield repair
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The windshield replacement was excellent. They kept me informed about their arrival. The installation was efficient, tidy, and timely.

Great priceAuto windshield repair
CadeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

True blue has replaced the windshield and now the side glass on my GR86, both times they were able to fit me in within the week and did a great job, at a fantastic price too! I’ll be going back to them for all future jobs no questions asked.

Great priceAuto windshield repair
Nryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called early on a Tuesday and these guys got my windshield replaced the same day which save my butt they were very professional and came when I needed them too I would recommend them to everyone. A+++++ service

Auto windshield repair
RaymondLocal Guide · 222 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Called the listed number on Wednesday. I was told that someone would call me. No call. Called again on Thursday, same thing. No call back. Called again today, Friday afternoon. Same thing. The published number must be an answering service. I suspect that the company is no longer in business. Update: Recieved a call…

Auto windshield repair
DiegoLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy, professional, and great service. I highly recommend True Blue to anyone. Experience could not get any better.

Auto windshield repair+ Punctuality+ Quality+ Professionalism
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay was very professional and a pleasure to work with. On time and repair was efficiently done. Would highly recommend this company!

Auto windshield repair+ Punctuality+ Quality+ Professionalism
Marc11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

TrueBlue was timely and professional. I reached out the SafeLight first but their earliest appointment was a week away. I was worried the new crack on our windshield would get worse in this cold weather but TrueBlue came out the next morning and took care of it in no time. I would definitely recommend TrueBlue for any of your vehicle glass needs.

Auto windshield repair+ Punctuality+ Professionalism
GlowzLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and price I’m so happy that they can come to my house to fix my windshield I’m a mother of two toddlers thank you so much for this amazing service

Auto windshield repair+ Punctuality+ Quality+ Professionalism
sam15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Been using True Blue for years. I recommend them to everyone. They are always easy to get a hold of and come out right away. Prompt, professional, and quality work for a fair price. 5 stars.

Auto windshield repairAuto windshield replacement+ Punctuality+ Quality+ Professionalism
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very pleased with True Blue service. All options were explained to me from the Tech. and from the True Blue office. I was very impressed.

Auto windshield repair
Heather12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technician called me in the morning to tell me what time he was coming and then called when he was on the way! Very thorough, very professional! I am very pleased!

Auto windshield repair+ Punctuality+ Quality+ Professionalism
dee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto windshield repair+ Punctuality+ Quality+ Professionalism
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Auto windshield repair+ Quality+ Professionalism
Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto windshield repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

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