How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%96+6.8Momentum penalty71−2.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORETrue Blue Auto Glass
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.9★ from 303 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired True Blue Auto Glass for 4 kinds of job.
True Blue Auto Glass for auto windshield replacement
Clear ✕All 44 Google reviews tagged “Auto windshield replacement”
I had a crack in my windshield so I reached out to a couple of places. Jon texted me back immediately with a price and it was a lot lower than other places around. They were able to schedule me next day which was amazing. Fast forward to today, Jay texted me an approximate time window and was right on time. He was…
10/10!!! Such a wonderful & painless experience. Would recommend to anyone who needs their windshield replaced or repaired. They were so nice, transparent, and made it so convenient for me.
Good people, and professional service from beginning to end. Rest assured if you’ve never had your windshield replaced/don’t know where to start— they make the process straightforward (and they’re there to help). They texted me promptly after I requested a windshield replacement quote on their website, and we set…
Great customer service, job was done quickly and professionally! I would highly recommend!
We called and got quotes from a couple of places. While True Blue Auto Glass wasn't the cheapest, they were the most knowledgeable about what was needed for out 2005 Toyota Camry XLE. They even scheduled us for the next business day, which happened to be Monday. Jay came to our home and replaced our windshield in…
Fairly easy experience. Great customer service texts used to set up the appointment and answer questions. Installation was easy and the entire process was friendly. I would recommend them to others looking for this service
Denise from True Blue was the first person I spoke with, and she was extremely prompt and knowledgeable. She offered quick service, information about pricing, and coordinating my appointment. Jay, the technician, came to my house (a little early even) and was kind, professional, and clean. He quickly replaced my…
Really happy with this experience. They came within a day or two of the damage and replaced the windshield quickly. Would highly recommend.
They came to my house on time and very professional. Did a great job. I highly recommend them
Tru Blue was terrific!! Due to pandemic issues, my new windshield had to be ordered directly through Land Rover Denise monitored the order frequently and pushed it to be expedited, such that it was received in half the delivery time originally indicated. Once received , I was scheduled for installation the next…
Quick service and quality work. Installer was friendly and knowledgeable. Would use this company again.
The golden standard of professional customer service! In my 10 years of driving I’ve never had a better experience of exceptional service, an affordable rate, as well of a knowledge & dedication of work. The gentleman who helped me (John) was efficient, came at a timely manner, and pointed out things about my…
Good Evening Scott: This email is in regards to the terrific appointment I had with your company to fix my Hummer windshield. Setting up the appointment, I spoke to Denise- who was very pleasant and helpful. Prior to the arrival of your technician, I received a phone call to finalize the appointment. There was a…
Brilliant from my initial appt. call with Denise. Work was performed as scheduled and a wonderful install job done by John. Many thanks for making this job easy for me. Way to go True Blue! Scott
They were quick, efficient, excellent communication. Highly recommend!
Setting up the appointment, I spoke to Denise- who was very pleasant and helpful. Prior to the arrival of the technician, I received a phone call to finalize the appointment. There was a second call just before the appointment from the technician stating that he was on the way. In today's world, communication is…
Great service at our home with a quick turnaround
True Blue did a great job with my windshield replacement. They came to my house. And they came in $200 under what my insurance company wanted to charge for the same exact service. I would highly recommend them.
Price was 125.00 cheaper than anywhere else I could find in a 100 mile radius for rain sensor glass. Tech showed up at my work and was professional. Hopefully I never have to replace my windshield again but if I do I will do business for sure.
Quick, easy service. Took less than an hour. Best price around, no hidden costs
Went out to my garage on a Sunday afternoon, and found that one of the support beams from the rafters had collapsed - and totally destroyed the windshield of my 2012 Toyota Camry. I called True Blue Auto Glass on the following Monday morning, and , after giving them the VIN number of the car, they scheduled me for…
The customer service and the installers were prompt and professional. I would recommend. They treat you like your business matters.
They did a great job! Kept me posted on their arrival time, cleaned up when they were done, and were here and gone in about an hour. Everyone we dealt with was friendly and helpful.
I really enjoyed my experience with this company. They came out to my house to install the windshield. The technician was prompt and personable and professional. They answered all my questions about the process and the price was really fair. I would definitely use their services again and highly recommend them…
I was quite pleased with Tru Blue Glass. Good communication, answered several questions for me & set up the install at my home within a few days of making the appointment. The tech was on time, showed me the new windshield & got to work. He was a very nice young man that did an excellent job of replacing my…
I had a great experience with this company from start to finish. I love how they come right out and fix it on the spot! I work in a hospital and they came to fix it right in the parking garage while I was working. I requested a quote on a sunday night and called to set up and appointment on tuesday and they came and fixed it the very next day!
Our technician (believe it was Jay) was punctual and very informative. He explained everything he was going to do and what to do once it was replaced. It was easy to set up an appointment and Denise made sure our insurance covered the deductible. We had exceptional care. Everyone at True Blue auto glass that assisted us was amazing! Thank you so much.
Our technician (if I remember correctly, was John) was friendly, knowledgable and had great communication. He was running a little late due to a previous job, and kept in constant contact updating me on his approximate arrival. He came to my place of business and replaced my windshield while I worked. It looks…
The customer service was amazing!
Stone chipped/cracked windshield on highway. Called True Blue; it took a few days to get the OEM windshield, but new windshield installed in an hour in our driveway. Prompt, friendly, professional. This is our second experience with True Blue; hope we don't need True Blue again any time soon, but, if we do, we will call True Blue without hesitation.
I did call around to a number of places and (the ones that would answer the phone/emails), honestly, I was originally looking at "price" (as we all often do.) So the final/all-in price for True Blue coming to my home and replacing was the same price as me driving to the other place(s) and waiting for them to do it…
Been using True Blue for years. I recommend them to everyone. They are always easy to get a hold of and come out right away. Prompt, professional, and quality work for a fair price. 5 stars.
Excellent experience. Honest service. Nice people.
On our cross country drive from Texas to Villanova, we caught a rock that cracked the windshield and spread quickly. I had called and booked a national glass repair and replace chain for an in shop repair during the pandemic. Their switchboard customer service rep upsold me windshield wipers I didn't need. After…
I had a cracked windshield on my Honda Insight that required replacement. True Blue Autoglass gave me the best quote and replaced my windshield perfectly with a Honda OEM glass. The work was done right in front of my house and completed in an hour. Scheduling the replacement was quick and seamless, and Denise was…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 44 | — |
| Auto windshield repair | 15 | — |
| Auto side window replacement | 9 | — |
| Auto rear window replacement | 3 | — |
