How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORETrue Clean Carpet & Tile Care
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 483 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired True Clean Carpet & Tile Care for 6 kinds of job.
True Clean Carpet & Tile Care for area rug cleaning
Clear ✕All 52 Google reviews tagged “Area rug cleaning”
Great service! Jerry is the best!
Great experience. Jerry was terrific!
Excellent communication and service! I’ll definitely use this local business again. Jerry does excellent work and treated my home with care and professionalism.
Jerry did a fantastic job. The house looks great, but some of the things that make Jerry stand out is his attention to detail and caring for the house. As an example, he put protectors on many of the door ways so that his hoses couldn't scratch the corners. Overall, I would not hesitate to use him again, and I would recommend him highly for others.
Jerry is very responsive, timely, and provides quality work. Will definitely use again.
Jerry did a truly phenomenal job! I have used different companies over the years and he outshines them all! He did all 4 bedrooms, our large sectional, area rug and runner. All came out beautifully just like new and smell super fresh!! Jerry is professional, kind, and personable. Don’t hesitate to book his services you won’t be disappointed!
Our area rugs smelled of dog and dog urine and were loaded with dog hair from our tenant's dogs, and Jerry took care of it all in short order. He does thorough, professional work to my specifications with a big smile on his face, and at a very reasonable price. Who could ask for more? I hope this never happens…
True Clean = 5 stars.
Great service, fair price, and a super nice guy too!
The crew that did the work was quick and very cautious of taking care of my furniture and floors. They were polite wore mask at all times.
Amazing! 1600 square feet of tile flooring and 2 area rugs cleaned. The tile looks like new. The grout is absolutely stain-free. The traffic areas on the white (bad choice but pretty) area rug are white again. I appreciate the attention to detail and the care demonstrated throughout my home. And he's a genuinely nice guy!
We have used Jerry for many years and will continue to use him. He is always professional, and on time. I highly recommend True Clean Carpet & Tile Care.
Jerry was a true professional and is a delightful person!
Jerry is great. Highly recommend.
Jerry is very professional and thorough. He did an excellent job.
Jerry is excellent
I only trust my carpet cleaning to True Clean! I've used this company several years. Jerry is always on time, does a fantastic job with a very fair price. You will he happy you decided on True Clean.
Professional, timely and courteous and personable. Small, privately owned company where the owner does the work with pride. Carpets and rug looked great afterwards. I highly recommend.
Arrived on time. Did a great job!
Very happy with the cleaning done on our sectional and area rug. Jerry was on time, professional, and very pleasant to chat with. He went above and beyond by cleaning our outdoor porch rug, plus was very reasonable with pricing. The online scheduling process was very easy to use and I didn't have to wait weeks to…
Working with True Clean Carpet and Tile Care was a wonderful experience! The appointment for the quote was detailed and professional. Setting up the service dates was very easy. Considering the space I was having cleaned was very large, it was taken care of in the quoted time frame. The end results were amazing and well received by all!
I had two 8 x 10 area rugs cleaned and they did a really nice job!
Jerry was absolutely amazing, my tile flooring has never looked better. With 2 dogs constantly running in and out , we were way past due for a deep clean. The grout lines look better than new. We will be having Jerry back in the fall to clean all our tile areas.
Jerry did a great job on my couch and area rug. Very professional and timely. Will definitely have him back again.
Service was excellent. Area rugs were cleaned and pet odor is gone! I highly recommend True Clean Tile and Carpet Cleaning.
Jerry is very professional and does a great job !!
Was introduced to this awesome and honest business through a friend of mine and for 2 years now I have no regrets! Guy shows up on time and does an awesome job! I highly recommend him!
True Clean Carpet & Tile Care provided a professional service in a timely manner. Very quick response following the "Book Online" prompt. Worked around our business hours and did a great job! Would highly recommend.
Jerry was FANTASTIC! He went above & beyond on our horribly dirty rental home carpets & rugs. He spent a considerable amount of extra time ensuring everything was done correctly & thoroughly. He takes great pride in his business & it shows. I’d recommend him to anyone!
Jerry is the best in the business no question.
The dog chair came out amazing. We really did'not think it would.Thanks Jerry for the extra effort.
Friendly, prompt and professional service. Booking online made it super easy to schedule and paying with a tap of the card was a breeze. And my upholstery and rugs look like new. Thank you!
Good Job!
I manage 20 properties and have 3 of my own, this is the only carpet cleaning company my company, EAST COAST REALTY, will use. Trustworthy, depenable and always polite.
Jerry always does a great job. Highly recommend him.
Jerry is always top notch. Quality work and excellent communication. A+++!!!
Jerry does an excellent job! Our tile, carpet, sofa and area rugs look and smell amazing.
Gets out spots I’d never thought would come out. Extremely knowledgeable!! He even vacuums with his amazing machine before cleaning. So friendly and so accommodating!! I’ll never use anyone else.
We had an amazing experience with Jerry. He was on time, professional and very thorough. We are usually skeptical with hiring people to come into our home because it’s hard to find great workers and customer service and he is definitely exceptional. I would recommend this cleaning company. Our carpets look amazing
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $176–$365 |
| Pet stain & odor removal | 61 | — |
| Carpet steam cleaning | 60 | $158–$327 |
| Area rug cleaning | 52 | $158–$390 |
| Upholstery cleaning | 50 | $203–$421 |
| Flooring | 48 | $269–$705 |
