How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORETrue Clean Carpet & Tile Care
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 483 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired True Clean Carpet & Tile Care for 6 kinds of job.
True Clean Carpet & Tile Care for carpet steam cleaning
Clear ✕All 60 Google reviews tagged “Carpet steam cleaning” · showing 40
Great service and super friendly. He was very knowledgeable and did an exceptional job cleaning the grout, carpets, and two couches.
Great service! Jerry is the best!
On time, great communication and Awesome job by Jerry ! We will be using for all of our carpeting and flooring needs !
Amazing Service! My wool rugs and sofas look incredible! Jerry was able to remove pet stains and kid slime stuck in my carpet. In and Out in a couple hours - the team is very responsive and amazing customer service.
Jerry was very nice and did a great job on our couch and area rug. Looks like they are brand new!
Jerry is awesome and very friendly! He works efficiently, and has great communication on when he will be arriving. His phone gal is wonderful as well, incredibly sweet! Will 100% recommend to anyone and use again in the future!
We have been using Jerry and True Clean for as long as I can remember. He's always on-time, professional, and he is the best in the biz. I highly recommend.
Jerry was awesome , he got my carpets clean for my move out done within an hour. He was very vocal about when he would arrive and how long the process would take. Great service all across the board!
Jerry did such a great job. My house smells like comfort and freshness vs the cat accident. He is professional and made me feel confident that all would be taken care of.
Amazing! We couldn't be happier with the results from True Clean Carpet and Tile Care. It was easy to get an estimate and schedule the cleaning. Jerry was very courteous, did a phenomenal job and was respectful of our home while cleaning the carpet. I especially loved the essential-oil based scent from the cleaning…
Jerry did an amazing job! He thoroughly cleaned every item and, before getting started, clearly explained the pricing so there were no surprises. The whole experience was smooth and professional, and he was so friendly throughout our interaction. Highly recommend—great service from start to finish!
Great work!
Great service! Carpets turned out so good!
My house and carpets smell so much better! When I moved in my carpet was crunchy and I could tell wasnt cleaned before move on. True Clean came and did a great job!!
Jerry was great! He showed up about thirty mins early which worked for me. He did a quick walk through to look at the carpet and then got right to it. He was here for about an hour. He got up all the stains. Awesome service, very respectful and professional. Nice knowing that he’s an owner operator. Gives a personal…
It was absolutely the best experience. The craftsmanship was the best I have ever seen. I highly recommend this business.
Jerry did a Great Job! Explained everything as he went and they turned out looking brand new. I even booked for having the sofa done. Excellent company, would highly recommend reccomend!
Service was perfect and professional! The carpets looks like new! Jerry was amazing!
I had a great experience with True Ckean Caroet & Tile Care, From start to finish, the service was professional, punctual, and effective. They arrived on time, explained the process clearly, and got right to work. My carpets were in rough shape, but they brought them back to life — they now look and smell amazing!…
True Clean does an amazing job with carpet and tile cleaning. I appreciate their professionalism and quality service.
Jerry is very responsive, timely, and provides quality work. Will definitely use again.
Jerry did a truly phenomenal job! I have used different companies over the years and he outshines them all! He did all 4 bedrooms, our large sectional, area rug and runner. All came out beautifully just like new and smell super fresh!! Jerry is professional, kind, and personable. Don’t hesitate to book his services you won’t be disappointed!
True Clean is amazing. Jerry got stains out of my carpet I never thought would come out. Have been using him for 7 years and have always had a great outcome and such professionalism. Thank you Jerry
Very good experience. Very professional, timely, and great work.
I always use True Clean for carpet and tile cleaning at my home and business. They never disappoint!
I purchased carpet from local dealer didn’t want it soaked for few days to dry, went to dealer he recommended Jerry ,I called service was great from first conversation. Explained I needed to work done by 11am so spouse could still be able to work from home that day . Sure enough Jerry came explained some the work…
Jerry did a great job cleaning the carpets and treating a few stains on them. He was very proffecional. I'm very happy with the results.
Jerry did a great job and a reasonable price. I highly recommend and will be using him again in the future
Jerry is a very courteous person and the quality of work speaks for itself. Did the carpet for our church sanctuary and it looks amazing. Thank You.
Jerry is the man. Great service. Great results!
Did an excellent job with both carpet and tile/grout cleaning!! Fast and friendly with excellent communication!
They did a great job of cleaning my gray carpets. The carpets were heavily stained from my 2 cats and 2 dogs. Also did a wonderful job on cleaning my tile floors. I will definitely use them again.
True Clean = 5 stars.
Jerry did a great job cleaning the bedroom carpet and a fabric chair. All at his minimum price.
Most thorough carpet cleaning we’ve ever had. He removed stains that had still existed after previous cleanings. We were amazed at how much time he took and how meticulous he was. Very, very happy!
True Clean (Jerry) is THE BEST!! He is not only skilled and friendly, he is very thorough and cares. The entire house smelled and felt renewed—stains from pets and grandkids and odors were gone! We appreciate the awesome work, and will recommend to everyone!
I had my carpet and tile cleaned along with grout sealing by Jerry at a home I recently purchased. The previous owners had a cat which my husband is highly allergic to. My husband has had no issues with allergies after the carpets were cleaned and we are extremely satisfied with the results. I highly recommend Jerry!
Jerry did a great job on my carpets. They look almost new! I highly recommend Jerry and True Clean Carpet and Tile Care. Will definitely be calling him again. Thx, Jerry.
I had a water leak from my toilet tank that ran into the bedroom. Working with my insurance company took so long, plus there were other stains on the carpet, I didn’t think they would come our. Jerry got all stains out very quickly. He is very friendly and professional. When it comes time to have my grout cleaned…
WE HAVE USED THIS COMPANY FOR 4YEARS. ON-TIME- FRIENDLY, TRUSTWORTH AND DOES AN EXCELLENT JOB.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $176–$365 |
| Pet stain & odor removal | 61 | — |
| Carpet steam cleaning | 60 | $158–$327 |
| Area rug cleaning | 52 | $158–$390 |
| Upholstery cleaning | 50 | $203–$421 |
| Flooring | 48 | $269–$705 |
