How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORETrue Clean Carpet & Tile Care
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 483 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired True Clean Carpet & Tile Care for 6 kinds of job.
True Clean Carpet & Tile Care for general carpet cleaning
Clear ✕All 155 Google reviews tagged “General carpet cleaning” · showing 20
We've been using Jerry 's True Clean Carpet for 15 yrs. He's always done an excellent job. He upgraded his equipment a few years ago. So he's not using old tired equipment. Jerry is very nice, clean cut and very knowledgeable about the carpet cleaning business. Give True Clean Carpet a try, you won't be sorry. You'll end up a long time customer like us. 😊
Jerry was very knowledgeable and professional and we will be using him again. We highly recommend him.
Mr. Hendry always does a wonderful job! I have used his service for many years and would not consider anyone else. He is very professional and a wonderful man. He cleans my carpet until the last spot is gone.....I am always very impressed with his work.
He has helped us with our townhomes for years and always does amazing! Love it.
We have been using Jerry and True Clean for as long as I can remember. He's always on-time, professional, and he is the best in the biz. I highly recommend.
Efficient, effective, and professional !
Jerry, was very knowledgeable and extremely friendly. They were accommodating on the phone exceeded expectations with our specific request.
Jerry went above and beyond! Very efficient and professional!
Jerry did a truly phenomenal job! I have used different companies over the years and he outshines them all! He did all 4 bedrooms, our large sectional, area rug and runner. All came out beautifully just like new and smell super fresh!! Jerry is professional, kind, and personable. Don’t hesitate to book his services you won’t be disappointed!
Jerry is a very courteous person and the quality of work speaks for itself. Did the carpet for our church sanctuary and it looks amazing. Thank You.
Jerry is the man. Great service. Great results!
They did a great job of cleaning my gray carpets. The carpets were heavily stained from my 2 cats and 2 dogs. Also did a wonderful job on cleaning my tile floors. I will definitely use them again.
True Clean = 5 stars.
Gerry did an excellent job cleaning my white tile and grout in high traffic areas and kitchen. He also cleaned four bedroom carpets. Everything looks brand new. His work is far superior to other companies I have used in the past. Highly recommend True Clean and I will definitely call him next year for an annual…
Highly recommend. Professional, responsive, thorough, and on time. Thank you for making our move out experience a little less stressful!
True Clean (Jerry) is THE BEST!! He is not only skilled and friendly, he is very thorough and cares. The entire house smelled and felt renewed—stains from pets and grandkids and odors were gone! We appreciate the awesome work, and will recommend to everyone!
True Clean always do a great job when cleaning my floors as upholstery. The owner is always friendly and professional.
We've been using them for years at our residence. Always does a great job.
Did an amazing job on my carpets! Friendly, very informative! Thank you so much.
We have used Jerry for many years and will continue to use him. He is always professional, and on time. I highly recommend True Clean Carpet & Tile Care.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $176–$365 |
| Pet stain & odor removal | 61 | — |
| Carpet steam cleaning | 60 | $158–$327 |
| Area rug cleaning | 52 | $158–$390 |
| Upholstery cleaning | 50 | $203–$421 |
| Flooring | 48 | $269–$705 |
