How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORETrue Clean Carpet & Tile Care
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 483 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired True Clean Carpet & Tile Care for 6 kinds of job.
True Clean Carpet & Tile Care for pet stain & odor removal
Clear ✕All 61 Google reviews tagged “Pet stain & odor removal” · showing 20
Amazing Service! My wool rugs and sofas look incredible! Jerry was able to remove pet stains and kid slime stuck in my carpet. In and Out in a couple hours - the team is very responsive and amazing customer service.
We have been using Jerry and True Clean for as long as I can remember. He's always on-time, professional, and he is the best in the biz. I highly recommend.
Jerry, was very knowledgeable and extremely friendly. They were accommodating on the phone exceeded expectations with our specific request.
Jerry did a truly phenomenal job! I have used different companies over the years and he outshines them all! He did all 4 bedrooms, our large sectional, area rug and runner. All came out beautifully just like new and smell super fresh!! Jerry is professional, kind, and personable. Don’t hesitate to book his services you won’t be disappointed!
Our area rugs smelled of dog and dog urine and were loaded with dog hair from our tenant's dogs, and Jerry took care of it all in short order. He does thorough, professional work to my specifications with a big smile on his face, and at a very reasonable price. Who could ask for more? I hope this never happens…
Jerry is the man. Great service. Great results!
They did a great job of cleaning my gray carpets. The carpets were heavily stained from my 2 cats and 2 dogs. Also did a wonderful job on cleaning my tile floors. I will definitely use them again.
True Clean = 5 stars.
Highly recommend!
True Clean (Jerry) is THE BEST!! He is not only skilled and friendly, he is very thorough and cares. The entire house smelled and felt renewed—stains from pets and grandkids and odors were gone! We appreciate the awesome work, and will recommend to everyone!
Jerry is very professional and thorough. He did an excellent job.
I’ve been disappointed by every carpet cleaning company we’ve used in the past 10 years. So I figured we’d try someone new…again. This guy was great. He’s a one man show and you can tell he takes pride in his work. Friendly and conversational but didn’t over talk and got right down to business. My carpet has not…
He did an awesome job cleaning our loft and bedroom after potty training a puppy. You can't even tell there was a puppy in the house! Feels brand new!
Great experience. The upholstery and the rug look brand new!
Quality work. Professional on the job.
Jerry is Wonderful!! Carpet look and SMELL new again!!
Professional, timely and courteous and personable. Small, privately owned company where the owner does the work with pride. Carpets and rug looked great afterwards. I highly recommend.
Carpet looks better than I hoped. Highly recommend.
My dogs ended up getting into something that upset their stomachs and just destroyed my living room carpet. I was able to get same day service and I am very happy with the end results. My living room carpet looks great and smells great. I will be setting up another carpet cleaning for my upstairs portion in a couple…
Was introduced to this awesome and honest business through a friend of mine and for 2 years now I have no regrets! Guy shows up on time and does an awesome job! I highly recommend him!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $176–$365 |
| Pet stain & odor removal | 61 | — |
| Carpet steam cleaning | 60 | $158–$327 |
| Area rug cleaning | 52 | $158–$390 |
| Upholstery cleaning | 50 | $203–$421 |
| Flooring | 48 | $269–$705 |
