How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORETrue Clean Carpet & Tile Care
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 483 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired True Clean Carpet & Tile Care for 6 kinds of job.
True Clean Carpet & Tile Care for upholstery cleaning
Clear ✕All 50 Google reviews tagged “Upholstery cleaning”
Great service and super friendly. He was very knowledgeable and did an exceptional job cleaning the grout, carpets, and two couches.
Great service! Jerry is the best!
Amazing Service! My wool rugs and sofas look incredible! Jerry was able to remove pet stains and kid slime stuck in my carpet. In and Out in a couple hours - the team is very responsive and amazing customer service.
Jerry was very nice and did a great job on our couch and area rug. Looks like they are brand new!
Excellent communication and service! I’ll definitely use this local business again. Jerry does excellent work and treated my home with care and professionalism.
Jerry did an amazing job! He thoroughly cleaned every item and, before getting started, clearly explained the pricing so there were no surprises. The whole experience was smooth and professional, and he was so friendly throughout our interaction. Highly recommend—great service from start to finish!
Jerry did a truly phenomenal job! I have used different companies over the years and he outshines them all! He did all 4 bedrooms, our large sectional, area rug and runner. All came out beautifully just like new and smell super fresh!! Jerry is professional, kind, and personable. Don’t hesitate to book his services you won’t be disappointed!
Very good experience. Very professional, timely, and great work.
Jerry is the man. Great service. Great results!
Jerry did a great job cleaning the bedroom carpet and a fabric chair. All at his minimum price.
Highly recommend!
True Clean always do a great job when cleaning my floors as upholstery. The owner is always friendly and professional.
Jerry did a great job will use him again
Jerry is great. Highly recommend.
Great experience. The upholstery and the rug look brand new!
Jerry with True Clean was a pleasure to work with. He is honest, professional and pays meticulous attention to detail. I will absolutely use him in the future for any and all of my carpet, grout, or upholstery cleaning needs!
Arrived on time. Did a great job!
Jerry was friendly, professional, and thorough. Would use again if needed. Thank you!
Very happy with the cleaning done on our sectional and area rug. Jerry was on time, professional, and very pleasant to chat with. He went above and beyond by cleaning our outdoor porch rug, plus was very reasonable with pricing. The online scheduling process was very easy to use and I didn't have to wait weeks to…
He did a fabulous job cleaning my sectional and it looks and smells brand new!
Jerry Hendry did an excellent job and was friendly, courteous and professional. I would strongly recommend True Clean Carpet And Tile Care to family & friends!
Jerry did a great job on my couch and area rug. Very professional and timely. Will definitely have him back again.
Jerry was on time, very professional and did an excellent job of cleaning my carpet. I will definitely use him again.
Jerry is the best in the business no question.
The dog chair came out amazing. We really did'not think it would.Thanks Jerry for the extra effort.
Jerry did a great job on our couch and love seat. Highly recommend.
Friendly, prompt and professional service. Booking online made it super easy to schedule and paying with a tap of the card was a breeze. And my upholstery and rugs look like new. Thank you!
Good Job!
I manage 20 properties and have 3 of my own, this is the only carpet cleaning company my company, EAST COAST REALTY, will use. Trustworthy, depenable and always polite.
Jerry is always top notch. Quality work and excellent communication. A+++!!!
Jerry was able to get out all of the stains and completed the work quickly at a great value! The cheapest I've found. My couch looks like new. I was very pleased.
Jerry does an excellent job! Our tile, carpet, sofa and area rugs look and smell amazing.
Jerry was great. The carpet and furniture look like they are new again. You will get outstanding service from a top notch person. Thank you.
True Clean is the best carpeting cleaning service in NE Florida. Jerry is a true professional. We have used his service for 10+ years and the finished product is always exceptional. Jerry also provides advice throughout the year to assist with emergencies I may have. Don't use anyone else but True Clean.
They were amazing! You will appreciate the honesty & great work!
I have used True Clean many times and the service and quality can NOT be beat! Excellent customer service!
Jerry is super professional and friendly and has done work for me personally and our office for years. Communication methods he has in place are very convenient. Dependable quality service every time
True Clean is top notch. Jerry is courteous, fair priced, on time and always does a professional job. I would definitely recommend!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $176–$365 |
| Pet stain & odor removal | 61 | — |
| Carpet steam cleaning | 60 | $158–$327 |
| Area rug cleaning | 52 | $158–$390 |
| Upholstery cleaning | 50 | $203–$421 |
| Flooring | 48 | $269–$705 |
