Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
True Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

True Move Movers

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 311 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Move Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Move Movers is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Move Movers is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100

Reviews for your job

Customers hired True Move Movers for 8 kinds of job.

True Move Movers for business & corporate-related moving

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Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$3,500–4,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Business & corporate-related moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Business & corporate-related moving”

Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As a property manager, I work with many different vendors and service providers. I can honestly say True Move Movers absolutely went above and beyond for my client and I. Their team drove from Phoenix to Lake Havasu City to safely transport an extremely valuable, commercial size, 200-pound ice maker. Upon arrival,…

Customer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's review
Paid $1,500–2,000Great priceBusiness & corporate-related movingOversized-item movingIn-state moving
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you’re looking for a moving company you can trust, I highly recommend True Move. Jason and his team relocated my family from Gilbert, Arizona to San Diego, California, and the entire experience exceeded our expectations. Their pricing was competitive, the quote was transparent, and communication was excellent…

Paid $3,500–4,000Reasonable priceBusiness & corporate-related movingInterstate moving
Hans1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top notch movers in the valley! If you're looking for reliable safe fast efficient movers to handle your move and take care of business use these guys! I promise you won't be disappointed!

Great priceBusiness & corporate-related movingLocal moving

Price

$758-21% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving73$569–$1.5k
In-state moving20$805–$2.1k
Oversized-item moving16$228–$680
Furniture assembly12$271–$1.1k
Interstate moving10$1.6k–$4.8k
Moving-related packing10$478–$1.5k
Moving-related storage7$295–$986
Small furniture moving3$271–$834

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