Experts Reviews · Company report
True Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

True Move Movers

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 311 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Move Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Move Movers is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Move Movers is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100

Reviews for your job

Customers hired True Move Movers for 8 kinds of job.

True Move Movers for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$805–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 261
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “In-state moving”

MEAGAN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐️⭐️⭐️⭐️⭐️ This is my third time using Go True Move, and they have been exceptional from start to finish every single time! The team is incredibly efficient, friendly, and always mindful and careful with our belongings. They make an otherwise stressful moving process so much easier. I truly cannot recommend them…

Paid $1,000–1,500Great priceSmall furniture movingInterstate movingLocal moving
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As a property manager, I work with many different vendors and service providers. I can honestly say True Move Movers absolutely went above and beyond for my client and I. Their team drove from Phoenix to Lake Havasu City to safely transport an extremely valuable, commercial size, 200-pound ice maker. Upon arrival,…

Customer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's review
Paid $1,500–2,000Great priceBusiness & corporate-related movingOversized-item movingIn-state moving
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience was excellent! The movers were on time (even a little early!), were extremely professional, moved as quickly as possible, helped set up my new home to my liking, and were fun to spend my morning with. Highly recommend True Move to anyone needing help with their moving needs.

Great priceLocal movingOversized-item movingIn-state moving
Teresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Truly a phenomenal moving service! Gabriel and Ron were very professional, nice, and hard working! I have never had a better moving experience!

Paid $1–500Great priceIn-state moving
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jason and his two movers were great to work with. Convenient, timely communication via text. Gave me a quote of $420 for a lot of large furniture and I was able to add a few things to their truck last minute without any problem or change to pricing. They provided all moving blankets and necessary supplies. They…

Paid $400–600Great priceLocal movingIn-state movingMoving-related junk removal
DeannLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have to say, I’m truly impressed with the level of professionalism and care this team delivered. Like anyone preparing for a move, I was a bit nervous at first, but they came highly recommended—and now I understand why. There were no hidden fees, every item was packed with exceptional attention to detail, and the…

Customer photo from Deann's reviewCustomer photo from Deann's review
Great priceLocal movingMoving-related packingIn-state moving
Maura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My first time hiring movers. I called several local places for quotes. Jason was comparable to others but what I liked was he took the time to answer my questions. I didn’t feel rushed and he was quick to respond. The truck that showed up was big for my 1 bedroom apartment and clean. The guys were well dressed and…

Paid $400–600Great priceLocal movingIn-state moving
SarahLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a first-time mover, and someone very particular, think borderline obsessive compulsive, I was anxious about the whole process, especially when it came to my personal items. I was fully prepared to make several trips in my own car just to make sure things were handled exactly how I wanted. But as soon as the crew…

Great priceLocal movingFurniture disassemblyIn-state moving
JLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update June 2025. We used True Move again. It was a very last minute move due to plumbing issues/flood and they made it work with their schedule. The 2 guys that came out did a great job. Jason checked in with us before, during, and after the move to make sure all our questions were answered. Between myself and my…

Great priceIn-state moving
TWH169 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

11.7.2022 What can I saw again. Jason and his team rocked our move…. Best moving company ever. Jason and his team were quick and treated our belongings with care. He was so accommodating as we had to move up our moving date. We have been using this company for years. Thank you Jason and team for another great move.…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and his team were beyond amazing to work with from start to finish. He provided me with a very competitive, timely and tough to beat quote to start the journey off. He accommodated a change of date on my end with zero hassle and such ease. He was on time an they went right to work helping me transition from…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and Matt where excellent in the whole moving process. They are super efficient, curious and got the job done and done very well. I would highly recommend them for any move. I will definitely be using them in the future.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the best moving company I’ve ever used!!! They were on time, professional, respectful of my things, and quick. I didn’t think they would finish in the time they quoted and they did. I was extremely impressed at how hard they worked and how organized they were with moving all the furniture in my house. They…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Arun11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hired them for the second time! And i couldnt be happier. These are the go to guys for me for moving always! I recommend them to all my friends as well. You cant go wrong with true move! Keep up the amazing work!! Regards- swati and arun

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recommend this company 100%. The manager/owner was very polite, quick to respond, and easy to communicate with. They showed up on time. I'd accidentally given the wrong house number and they were on the other side of the street. We corrected the issue and they still came over and loaded all my things into their…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
MartinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome I highly recommend them and a plus is they are a veteran owned company so attention to detail is included

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Nicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason (the owner) I was wonderful to work with! He and his team were super respectful and made us feel comfortable. Not a single damaged item, all items handled with care. This is the best moving company we’ve ever hired!! Affordable prices for high quality service! We will be using them again. Thanks Jason!!

In-state movingLocal movingOversized-item moving+ Punctuality+ Quality+ Value
afua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I will recommend this business to anyone who is thinking of moving. They took very very good care of my property. They did a fantastic job arranging my things in my storage and in my new home. Very professional. Communicated clearly every step of the process. They put my stress and worries about my move to rest. I’ll use them again.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
Allie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can’t thank Jason and his team enough for helping us move! They were amazing! On time, efficient, professional, and so incredibly nice! They made our move so easy! Would definitely recommend them to anyone looking to move! Will definitely use again with our next move.

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My initial consultation was with the owner Jason and he walked me through pricing and the process over the phone. After we settled on a date and time, the move was scheduled and ready. Jason confirmed the time the previous day of the move and his team showed up on time. Jason's team assigned to my move went above…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$758-21% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving73$569–$1.5k
In-state moving20$805–$2.1k
Oversized-item moving16$228–$680
Furniture assembly12$271–$1.1k
Interstate moving10$1.6k–$4.8k
Moving-related packing10$478–$1.5k
Moving-related storage7$295–$986
Small furniture moving3$271–$834

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