Experts Reviews · Company report
True Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

True Move Movers

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 311 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Move Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Move Movers is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Move Movers is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100

Reviews for your job

Customers hired True Move Movers for 8 kinds of job.

True Move Movers for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 165
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Interstate moving”

MEAGAN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐️⭐️⭐️⭐️⭐️ This is my third time using Go True Move, and they have been exceptional from start to finish every single time! The team is incredibly efficient, friendly, and always mindful and careful with our belongings. They make an otherwise stressful moving process so much easier. I truly cannot recommend them…

Paid $1,000–1,500Great priceSmall furniture movingInterstate movingLocal moving
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you’re looking for a moving company you can trust, I highly recommend True Move. Jason and his team relocated my family from Gilbert, Arizona to San Diego, California, and the entire experience exceeded our expectations. Their pricing was competitive, the quote was transparent, and communication was excellent…

Paid $3,500–4,000Reasonable priceBusiness & corporate-related movingInterstate moving
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hands down the best moving company to ever exist. As a young woman moving to a new state all by myself, it’s easy to have anxiety, especially when it comes to trusting someone to transport and handle all your belongings. The moment I met Jesus and Alex and they started packing up my things, I knew I could trust…

Great priceInterstate moving
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and friendly service! When they(Jason) says he will be there at a Date & time he is! Easy to do business with and his crew were well dressed and very professional! They went out of their way to be helpful & polite! They are doing a move for us from Scottsdale Az to northern Illinois. They came and very…

Great priceInterstate moving
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason and the True Move team made the stress of moving a breeze. They were very professional, caring, and careful. They took every precaution to protect our furniture and contents. Jason is honest and a straight shooter and we would highly recommend his company for anyone in the Scottsdale area. You are in good hands with TrueMove.

Reasonable priceInterstate movingMoving-related packingOversized-item moving
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason and True Move made my AZ to WA move as easy and smooth as possible. The communication and team work was unmatched. I was super nervous moving out of state for the first time, but Jason and his team eased my nerves so much. I would definitely recommend for whatever move you need, in or out of state. 10/10 service!!!

Paid $2,000+Reasonable priceInterstate moving
Lee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used True Move Movers for several years. When my son needed to move out of his apartment, I reached out to Jason and scheduled the job. He and his crew arrived on time, were friendly, professional and efficient in completing the move from beginning to end. Because of the experience, I re-booked True Move…

Great priceInterstate movingLocal moving
M12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason and his team are AMAZING! By far the best movers I have ever worked with and the only ones I will work with now. They have my loyalty forever! Jason and his team have helped me with 4 moves so far locally and across states and are incredibly flexible, responsive, and professional. Wonderful attention to detail…

Paid $1,200–1,400Great priceInterstate movingLocal moving
josh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys made our moving from CA to AZ such a stress free process and couldn’t have been happier with picking them to help us during our transition. 10000% recommend them.

Paid $2,000+Reasonable priceInterstate movingMoving-related packingMoving-related storage
tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using True Move and working with Jason for over 10 years now, and I can honestly say there’s no one else I would ever trust with my moves! Whether it’s across town or across the state, Jason and his team have always been punctual, professional, and incredibly careful with my belongings. What sets Jason…

Great priceInterstate moving

Price

$758-21% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving73$569–$1.5k
In-state moving20$805–$2.1k
Oversized-item moving16$228–$680
Furniture assembly12$271–$1.1k
Interstate moving10$1.6k–$4.8k
Moving-related packing10$478–$1.5k
Moving-related storage7$295–$986
Small furniture moving3$271–$834

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