Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
True Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

True Move Movers

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 311 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Move Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Move Movers is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Move Movers is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100

Reviews for your job

Customers hired True Move Movers for 8 kinds of job.

True Move Movers for moving-related packing

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$478–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Moving-related packing”

MEAGAN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐️⭐️⭐️⭐️⭐️ This is my third time using Go True Move, and they have been exceptional from start to finish every single time! The team is incredibly efficient, friendly, and always mindful and careful with our belongings. They make an otherwise stressful moving process so much easier. I truly cannot recommend them…

Paid $1,000–1,500Great priceSmall furniture movingInterstate movingLocal moving
Patrice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service at true movers is 10/10 Jason helped me get movers to my new apartment to unload my furniture on a very short notice and I even got 3 people to move my things inside for the price of 2. The price was very affordable and convenient. My movers were Alex Ron and Jesus they even helped me put my furniture…

Paid $1–500Great priceMoving-related packingOversized-item movingFurniture assembly
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason and the True Move team made the stress of moving a breeze. They were very professional, caring, and careful. They took every precaution to protect our furniture and contents. Jason is honest and a straight shooter and we would highly recommend his company for anyone in the Scottsdale area. You are in good hands with TrueMove.

Reasonable priceInterstate movingMoving-related packingOversized-item moving
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’re professional and polite, worked with us to get the move done on time and on budget! I would use them again and I highly recommend them

Paid $800–1,000Great priceLocal movingMoving-related packing
DeannLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have to say, I’m truly impressed with the level of professionalism and care this team delivered. Like anyone preparing for a move, I was a bit nervous at first, but they came highly recommended—and now I understand why. There were no hidden fees, every item was packed with exceptional attention to detail, and the…

Customer photo from Deann's reviewCustomer photo from Deann's review
Great priceLocal movingMoving-related packingIn-state moving
josh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys made our moving from CA to AZ such a stress free process and couldn’t have been happier with picking them to help us during our transition. 10000% recommend them.

Paid $2,000+Reasonable priceInterstate movingMoving-related packingMoving-related storage
AnnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and his team were beyond amazing to work with from start to finish. He provided me with a very competitive, timely and tough to beat quote to start the journey off. He accommodated a change of date on my end with zero hassle and such ease. He was on time an they went right to work helping me transition from…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Arun11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hired them for the second time! And i couldnt be happier. These are the go to guys for me for moving always! I recommend them to all my friends as well. You cant go wrong with true move! Keep up the amazing work!! Regards- swati and arun

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Barbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and his team first moved us locally and now helped us get packed up and loaded for a cross country move. Both experiences were great! They were professional, quick, careful, and friendly! We highly recommend their services!

Local movingMoving-related packing+ Quality+ Professionalism+ Value
afua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I will recommend this business to anyone who is thinking of moving. They took very very good care of my property. They did a fantastic job arranging my things in my storage and in my new home. Very professional. Communicated clearly every step of the process. They put my stress and worries about my move to rest. I’ll use them again.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism

Price

$758-21% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving73$569–$1.5k
In-state moving20$805–$2.1k
Oversized-item moving16$228–$680
Furniture assembly12$271–$1.1k
Interstate moving10$1.6k–$4.8k
Moving-related packing10$478–$1.5k
Moving-related storage7$295–$986
Small furniture moving3$271–$834

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