Experts Reviews · Company report
True Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

True Move Movers

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 311 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Move Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Move Movers is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Move Movers is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Move Movers is better than 100% of movers.A
100

Reviews for your job

Customers hired True Move Movers for 8 kinds of job.

True Move Movers for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#88 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Oversized-item moving”

MEAGAN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐️⭐️⭐️⭐️⭐️ This is my third time using Go True Move, and they have been exceptional from start to finish every single time! The team is incredibly efficient, friendly, and always mindful and careful with our belongings. They make an otherwise stressful moving process so much easier. I truly cannot recommend them…

Paid $1,000–1,500Great priceSmall furniture movingInterstate movingLocal moving
Dave13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

TRUE MOVE MOVERS is well-named. They really are movers and shakers who truly get the job done efficiently, expertly, with great courtesy and professionalism. After an internet search in a city where we had no contacts or recommendations for movers, we chose TRUE MOVERS MOVING on the basis of their excellent…

Paid $1,000–1,500Great priceSmall furniture movingLocal movingOversized-item moving
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As a property manager, I work with many different vendors and service providers. I can honestly say True Move Movers absolutely went above and beyond for my client and I. Their team drove from Phoenix to Lake Havasu City to safely transport an extremely valuable, commercial size, 200-pound ice maker. Upon arrival,…

Customer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's reviewCustomer photo from Christine's review
Paid $1,500–2,000Great priceBusiness & corporate-related movingOversized-item movingIn-state moving
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience was excellent! The movers were on time (even a little early!), were extremely professional, moved as quickly as possible, helped set up my new home to my liking, and were fun to spend my morning with. Highly recommend True Move to anyone needing help with their moving needs.

Great priceLocal movingOversized-item movingIn-state moving
Patrice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service at true movers is 10/10 Jason helped me get movers to my new apartment to unload my furniture on a very short notice and I even got 3 people to move my things inside for the price of 2. The price was very affordable and convenient. My movers were Alex Ron and Jesus they even helped me put my furniture…

Paid $1–500Great priceMoving-related packingOversized-item movingFurniture assembly
SherryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

⭐⭐⭐⭐⭐ I cannot recommend True Move Moving Company enough! I had an incredibly challenging move that involved large shipping crates being imported from China, and there were so many moving parts that could have gone wrong. Before hiring True Move, I spoke with several moving companies, and Jason was the only person…

Customer photo from Sherry's review
Great priceLocal movingOversized-item moving
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason and the True Move team made the stress of moving a breeze. They were very professional, caring, and careful. They took every precaution to protect our furniture and contents. Jason is honest and a straight shooter and we would highly recommend his company for anyone in the Scottsdale area. You are in good hands with TrueMove.

Reasonable priceInterstate movingMoving-related packingOversized-item moving
AnnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and his team were beyond amazing to work with from start to finish. He provided me with a very competitive, timely and tough to beat quote to start the journey off. He accommodated a change of date on my end with zero hassle and such ease. He was on time an they went right to work helping me transition from…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and Matt where excellent in the whole moving process. They are super efficient, curious and got the job done and done very well. I would highly recommend them for any move. I will definitely be using them in the future.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the best moving company I’ve ever used!!! They were on time, professional, respectful of my things, and quick. I didn’t think they would finish in the time they quoted and they did. I was extremely impressed at how hard they worked and how organized they were with moving all the furniture in my house. They…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Arun11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hired them for the second time! And i couldnt be happier. These are the go to guys for me for moving always! I recommend them to all my friends as well. You cant go wrong with true move! Keep up the amazing work!! Regards- swati and arun

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Wynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm a local artist and I paint large scale oil paintings. I routinely call on these guys to deliver art pieces to my local clients; they are careful and thoughtful and I would recommend them for moving delicate and sensitive items.

Oversized-item moving+ Punctuality+ Quality+ Professionalism
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recommend this company 100%. The manager/owner was very polite, quick to respond, and easy to communicate with. They showed up on time. I'd accidentally given the wrong house number and they were on the other side of the street. We corrected the issue and they still came over and loaded all my things into their…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Nicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason (the owner) I was wonderful to work with! He and his team were super respectful and made us feel comfortable. Not a single damaged item, all items handled with care. This is the best moving company we’ve ever hired!! Affordable prices for high quality service! We will be using them again. Thanks Jason!!

In-state movingLocal movingOversized-item moving+ Punctuality+ Quality+ Value
Blu5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jason and his team from True Move,LLC were a huge asset in my downsize. I went from a 2000+ sq. ft home to a little over 1400+, and was left with a giant Estate I needed to shift. But for the team this wasn't an issue. In our first move, we got all of my oversized must have items into my new home. In the second,…

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My initial consultation was with the owner Jason and he walked me through pricing and the process over the phone. After we settled on a date and time, the move was scheduled and ready. Jason confirmed the time the previous day of the move and his team showed up on time. Jason's team assigned to my move went above…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$758-21% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving73$569–$1.5k
In-state moving20$805–$2.1k
Oversized-item moving16$228–$680
Furniture assembly12$271–$1.1k
Interstate moving10$1.6k–$4.8k
Moving-related packing10$478–$1.5k
Moving-related storage7$295–$986
Small furniture moving3$271–$834

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