How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for drain cleaning
Clear ✕All 64 Google reviews tagged “Drain cleaning” · showing 20
I always call true plumbing whenever a plumbing issue comes up at my house or at any of my rental properties. They always communicate pricing and expectations clearly. 10 outta 10 recommend!
True Plumbing was recommended to us when our go to plumber was not available. Hunter, was on time, respectful of our property and kept the area clean. He explained all the work that needed to be done and completed everything in a timely manner. For the work that could not be completed, he clearly explained the…
About two months ago, we had a serious sewer backup that caused sewage to come up through the toilet and bathtub in our lower-level bathroom. It was a stressful and unpleasant situation, to say the least. Ignacio from True Plumbing Atlanta came out and was professional, confident, and trustworthy from the start. He…
True Plumbing drilled through a really nasty clog in our original cast iron drain pipe. Gary arrived on time and worked continuously for about 3 hours to remove the clog. He had to switch to different size equipment twice to get through and completely clear the clog. He took a video of the pipe so we could see where…
Had a fantastic experience with True and want to also mention Gabriel, who came within 2 hours and solved our problem quickly. Very quick and efficient service. Wonderful!
Max was great. I had a tenant flush a wig down the drain and he was able to get the drain completely cleared and running smooth again. Many thanks!
Hunter was very professional, courteous, and knowledgeable. I am very pleased with the results of his work. I bought a new dishwasher to replace my 53-year old one. Before the installer could remove the old dishwasher and install the new one, I had to call a plumber to replace the corroded water valve that fed…
I have worked with True Plumbing a number of times and it has always been productive and pleasant. They’re led by folks who genuinely care and are very capable. I’d highly recommend them!
Wonderful to work with! Gave me good input and advice and a fair price.
Gary explained everything to us before starting including the price of each repair. He was quick, efficient and very professional.
They came out and were very professional. Completed the work and we are very pleased. Special thanks to Gabriel and Robert
James represented himself & True Plumbing as a hard working, very knowledgeable top notch professional. He explained everything that needed to be done & patiently answered all of our questions before, during & after job was completed. We've had several other plumbers come to our home over the last couple of years &…
5 stars great customer service
Matthew was a pleasure to deal with --experienced, knowledgeable, communicative respectful, straightforward and sincere. Thank you so much for the great service.
Very impressed with James today! He called ahead & was right on time. He explained everything he needed to do & asked our permission before proceeding. He will be coming back in a couple of days with an additional employee to finish the work needed to correct our plumbing problem as it will require installing a new…
Gabriel from True Plumbing was excellent! He fit me into the schedule immediately and kept me updated as to when I could expect his arrival. He worked so quickly that I couldn’t believe it when he said he was done. He was polite, knowledgeable and very professional. It was fantastic to see everything he fixed…
James did a fantastic job for us. He was on time, knowledgeable, courteous, and very professional. I highly recommend True Plumbing!
Great, friendly service. Fixed our issue. Max did a great job. A tad on the pricey side
Great experience. Gabriel was very professional!
Thank you for the wonderful job! I called to make an appointment and I had an appointment the next day. Gabriel was very professional, courteous and did a great job! Thank you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
