How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for plumbing leak detection
Clear ✕All 156 Google reviews tagged “Plumbing leak detection” · showing 20
Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.
Exceptionally skilled technician. True Pluming should be proud to have someone so professional in their stsff
Kyle was amazing. Excellent customer service and very professional and efficient. He identified the issue very quickly and communicated. What needed to be done to resolve it. Highly impressed and satisfied with the Customer Service that was provided. Would highly recommend this company ! Kyle was fantastic
True Plumbing was so responsive to our emergency and Kyle went above and beyond to repair our water leak. We appreciate them!
Excellent communication and quality work. We were looking for local, family owned company. True Plumbing has a great reputation and long history. We had a minor leak from the drain piping of a freestanding bathtub. The gentleman who came to our house called ahead, was on time, diagnosed the issue quickly, showed…
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Wonderful service! Easy scheduling and great communication. Highly recommend!
Company did a great job and explained everything clearly..
Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!
Kyle is an excellent technician to deal with. Kyle was very informative, considerate and professional in every way. He is a tremendous asset to your business. I will not hesitate to recommend him to anyone.
Gary was very knowledgeable and thorough. He kept me informed and provided details of his work. I highly recommend!
Kyle was friendly, provided service on par and above expectation. We had a lot of complications and he navigated each one like a pro. Expert installation and a professional look as a finish. I'll definitely be coming back with any large projects
Inacio was very skilled! He diagnosed the problem immediately without hesitation. He cut pipes, installed up to code ones .
True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…
Ryan Austin did a great job resolving our plumbing issues! He was professional and efficient. Thanks for a job well done!
Gary was professional, patient, courteous, and knowledgeable. He took the time to walk through and check everything for me. He pointed out a couple of things that I should monitor that did not require any intervention at this point in time, which was greatly appreciated. I would recommend him and True Plumbing highly!
Excellent service and very professional staff. They explained everything clearly and made sure I understood what was happening throughout the process.
Excellent service from start to finish! I came home from out of town to find a broken pipe under my kitchen sink. They responded quickly, communicated every step of the way, and had someone out to my house fast. The repair was done efficiently, and the whole process was smooth and stress free. I really appreciated…
prompt, polite, professional!
Leak under kitchen sink
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
