Experts Reviews · Company report
True Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

True Plumbing, Heating & Cooling

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Plumbing, Heating & Cooling is better than 98% of sewer services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 97% of sewer services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Plumbing, Heating & Cooling is better than 100% of sewer services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 98% of sewer services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Plumbing, Heating & Cooling is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 86% of sewer services.A
86

Reviews for your job

Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.

True Plumbing, Heating & Cooling for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.156
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$417
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 156 Google reviews tagged “Plumbing leak detection” · showing 40

Phillip9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
CaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptionally skilled technician. True Pluming should be proud to have someone so professional in their stsff

Paid $1–200Great pricePlumbing leak detection
Jeremiah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kyle was amazing. Excellent customer service and very professional and efficient. He identified the issue very quickly and communicated. What needed to be done to resolve it. Highly impressed and satisfied with the Customer Service that was provided. Would highly recommend this company ! Kyle was fantastic

Paid $400–600Reasonable pricePlumbing leak detection
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

True Plumbing was so responsive to our emergency and Kyle went above and beyond to repair our water leak. We appreciate them!

Plumbing leak detection
BrendanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent communication and quality work. We were looking for local, family owned company. True Plumbing has a great reputation and long history. We had a minor leak from the drain piping of a freestanding bathtub. The gentleman who came to our house called ahead, was on time, diagnosed the issue quickly, showed…

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
BK7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best

Toilet repairWater heater installationPlumbing leak detection
Emily8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service! Easy scheduling and great communication. Highly recommend!

Plumbing leak detection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Company did a great job and explained everything clearly..

Paid $400–600Plumbing leak detection
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!

Reasonable priceWater heater installationPlumbing leak detectionToilet installation
steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle is an excellent technician to deal with. Kyle was very informative, considerate and professional in every way. He is a tremendous asset to your business. I will not hesitate to recommend him to anyone.

Paid $400–600Reasonable pricePlumbing leak detection
Sheri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gary was very knowledgeable and thorough. He kept me informed and provided details of his work. I highly recommend!

Plumbing leak detection
SamuelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle was friendly, provided service on par and above expectation. We had a lot of complications and he navigated each one like a pro. Expert installation and a professional look as a finish. I'll definitely be coming back with any large projects

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Inacio was very skilled! He diagnosed the problem immediately without hesitation. He cut pipes, installed up to code ones .

Paid $1,200–1,400Reasonable pricePlumbing leak detectionPlumbing pipe repair
ShannonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan Austin did a great job resolving our plumbing issues! He was professional and efficient. Thanks for a job well done!

Reasonable pricePlumbing leak detectionPlumbing leak repair
Bobby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gary was professional, patient, courteous, and knowledgeable. He took the time to walk through and check everything for me. He pointed out a couple of things that I should monitor that did not require any intervention at this point in time, which was greatly appreciated. I would recommend him and True Plumbing highly!

Paid $400–600Reasonable priceToilet repairPlumbing leak detection
MSALocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service and very professional staff. They explained everything clearly and made sure I understood what was happening throughout the process.

Plumbing leak detection
EricaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service from start to finish! I came home from out of town to find a broken pipe under my kitchen sink. They responded quickly, communicated every step of the way, and had someone out to my house fast. The repair was done efficiently, and the whole process was smooth and stress free. I really appreciated…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

prompt, polite, professional!

Plumbing leak detection
AnneLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leak under kitchen sink

Paid $1–200Great pricePlumbing leak detection
Leisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kyle was an absolute pleasure and very thorough and professional. He went above and beyond in his service. We will 100% use True Plumbing for our future plumbing needs.

Paid $200–400Reasonable pricePlumbing leak detection
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

True Plumbing has been an outstanding company who has provided services to my business multiple times. Every time they have provided options and support. Their level of professionalism and thoughtfulness is very much appreciated. Kim is always available to provide assistance. I highly recommend them!

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Explained things well, smart

Paid $1–100Not surePlumbing leak detection
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Highly recommend - replaced our water line going to the street - professional, knowledgable, thorough, touched base on progress at each step- excellent communication and customer service from KYLE. Reasonably priced and work was completed within a few days of my initial call.

Paid $300–400Reasonable pricePlumbing leak detection
Kyle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

True Plumbing was great. Honest, communicative, helpful, and fair. We will absolutely hire them again.

Paid $900–1,000Great priceToilet repairPlumbing leak detectionPlumbing leak repair
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our plumbing problem began at a difficult time in our lives. True Plumbing and Hunter took care of our plumbing while being so considerate of our personal needs. Efficient, prompt and considerate, True Plumbing offers it all!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service. Punctual, knowledgeable and communicative! True Plumbing is our new “go to” plumber! We have tried many plumbers; Max and Hunter were the best! They went above and beyond to look at all put issues and make thoughtful recommendations.

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had Matthew this time. So far everything is good! Using True again Kyle was great Informative and efficient. Gabriel was so helpful. He took his time discussing my options which helped me make my decisions on an action plan. He was efficient and made the repairs in a timely manner.

Paid $300–400Reasonable priceGarbage disposal installationPlumbing leak detection
Shelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James represented himself & True Plumbing as a hard working, very knowledgeable top notch professional. He explained everything that needed to be done & patiently answered all of our questions before, during & after job was completed. We've had several other plumbers come to our home over the last couple of years &…

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Outstanding! Max delivers an impressive combination of excellent customer service along with expert plumbing knowledge. Leak detected in obscure area. Kudos to him & True Plumbing! Also, Gabriel was excellent as he returned (even unscheduled) yesterday to actually repair the leak after the mold was removed! Very impressive!

Paid $1,000+Reasonable pricePlumbing leak detection
JacquelineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Technicians where friendly and knowledge. Completed job in a timely manner. Kept me informed of everything Will recommend them. Thanks for your service

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So helpful and very informative

Plumbing leak detection
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very impressed with James today! He called ahead & was right on time. He explained everything he needed to do & asked our permission before proceeding. He will be coming back in a couple of days with an additional employee to finish the work needed to correct our plumbing problem as it will require installing a new…

Reasonable priceDrain cleaningPlumbing leak detection
Jazmin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gary was great! Super informative, efficient and kind :) 10/10 would recommend!

Plumbing leak detection
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

He has done work for me before, and I specifically asked for him, and I have also referred him to a friend who also used him. He just instills so much confidence because he is knowledgeable, thorough and efficient Very considerate and cleans up everything I will use him for my next Plumbing need as well

Toilet repairPlumbing leak detection
Hugh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kyle did an excellent job. Professional, great listener, and pleasant to work with.

Plumbing leak detection
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Hunter did a great job completing the work and explaining everything to me. I am very satisfied.

Paid $1,000+Reasonable pricePlumbing leak detectionService not listed
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Inacio explained my plumbing issues in language I could understand. He was very helpful and honest! Highly recommend! Fast, efficient, kind-hearted, and great communicator!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Emiliano Gomez did a fantastic job. Professional, personable, explained everything very well. Allstar performance by him today. I will recommend true plumbing to everyone I know.

Paid $300–400Not surePlumbing leak detection
CatherineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Inacio was excellent and explained everything so well. We were very happy with our service and will be using true plumbing for all issues in the future.

Paid $1–100Reasonable pricePlumbing leak detection

Show more plumbing leak detection reviews (116 more) →

Price

$529+2% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair159$173–$607
Plumbing leak detection155$114–$417
Plumbing pipe repair147$292–$1.4k
Plumbing leak repair102$246–$517
Water heater installation87$1.2k–$2.5k
Faucet repair68$228–$580
Drain cleaning64$209–$529
Water heater repair47$161–$658

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