How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for plumbing pipe repair
Clear ✕All 147 Google reviews tagged “Plumbing pipe repair” · showing 60
Very respectful, knowledgeable, and efficient!
Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.
We had a recommendation from my mom's former plumbing service to continue on with True Plumbing and they were absolutely fantastic and so professional to work with. We could not be more pleased from the moment they arrived to the end product. He's fantastic and so polite. Thank you!
Gary was really kind and able to fix the problem that was bigger than anticipated. True plumbing has always been helpful. Thank you all
Billy was able to come out quickly and take care of our water leak. Was also able to correct some issues that would have led to more problems down the line had they not been addressed.
Excellent communication and quality work. We were looking for local, family owned company. True Plumbing has a great reputation and long history. We had a minor leak from the drain piping of a freestanding bathtub. The gentleman who came to our house called ahead, was on time, diagnosed the issue quickly, showed…
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Called them at 7:30 with not water in our commercial building. Someone arrived in 30 minutes and solved the problem. Fantastic experience, 8/5
Matt was very professional and provided clear understanding of the situation. Well done.
On time, great service, very knowledgeable. A+
Inacio was very skilled! He diagnosed the problem immediately without hesitation. He cut pipes, installed up to code ones .
True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…
Excellent service from start to finish! I came home from out of town to find a broken pipe under my kitchen sink. They responded quickly, communicated every step of the way, and had someone out to my house fast. The repair was done efficiently, and the whole process was smooth and stress free. I really appreciated…
My plumber retired & I had to find a new group. I called over the weekend & Morgan was very helpful setting up my nonemergency repair. Gabriel showed up during the appointed time and made the quick repair. Knowledgeable & thorough! Would definitely use True Plumbing again! Thank you!
Hunter at True Plumbing was fantastic. Due to how we rely on water for the shop, he was able to make the repairs quickly to get us back up and running with minimum down time. Highly recommend and will use them for all future needs.
Excellent, prompt and friendly service! My pluming issues were resolved!
Hunter was a great plumber - professional and fixed my problem. Highly recommend True Plumbing!
True Plumbing has been an outstanding company who has provided services to my business multiple times. Every time they have provided options and support. Their level of professionalism and thoughtfulness is very much appreciated. Kim is always available to provide assistance. I highly recommend them!
Gary did a great job. Very professional.
We loved working with True Plumbing. They’re our go-to guys every time we have a plumbing issue or concern. The guys are always kind, get the job done quickly and go overboard to check for other things that may be a concern, saving us another call in the future. Highly recommend
Our plumbing problem began at a difficult time in our lives. True Plumbing and Hunter took care of our plumbing while being so considerate of our personal needs. Efficient, prompt and considerate, True Plumbing offers it all!
I've used Ryan and True Plumbing for at least 10 years and most recently last week. Always on time, very professional and do top quality work. Much appreciated!!
James represented himself & True Plumbing as a hard working, very knowledgeable top notch professional. He explained everything that needed to be done & patiently answered all of our questions before, during & after job was completed. We've had several other plumbers come to our home over the last couple of years &…
Technicians where friendly and knowledge. Completed job in a timely manner. Kept me informed of everything Will recommend them. Thanks for your service
Inacio was fantastic. After my previous plumber canceled twice, True Plumbing was able to get him out quickly, which I really appreciated. He was not only incredibly nice, but also extremely thorough and knowledgeable. He identified major plumbing issues that my inspector had completely missed, while also taking…
James from True Plumbing did an excellent job replacing a corroded copper water pipe that was leaking. He replaced about 35 feet of old pipe with PEX. He routed the new pipe so I could finish the area in the future. Now I don’t need to worry about the pipe flooding my basement when I’m not home. I definitely…
Very professional. Super nice. Did a great job.
Very knowledgeable, efficient, came on time, courteous and cleaned everything up before he left. Exceeded expectations.
Hunter was informed and patient. He met all of our expectations. When completing the repair, it was done efficiently and professionally. The repair, and the entire area around the pump looks markedly better than before. I'm impressed. Hunter was wonderful in sharing payment options. I appreciate owner, Paul,…
The team at True Plumbing is always always fantastic going above and beyond solving problems even when other plumbers have tried they always seem to find a way to make things work!
Inacio explained my plumbing issues in language I could understand. He was very helpful and honest! Highly recommend! Fast, efficient, kind-hearted, and great communicator!
I’ve been using true plumping for several years now. They’ve been amazing each and every single time.
Really great experience and will use them again.
Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will recommend him to everyone who needs a plumber!
We had an emergency with our sump pump, and Max arrived promptly and quickly resolved the issue. He also identified a problem with how the previous pump had been installed, which was likely contributing to the failure, and corrected it as well. We appreciated his thoroughness and professionalism.
Appreciate the professional and timely service. Kyle and Ryan were great to work with and kept me advised the entire time. I would highly recommend.
Couldn't ask for a more kind curteous capable young man as technician
True Plumbing has done work for us a few times and has always been excellent. Kyle who was the technician both times is outstanding. Not only the work he did, but also in the way he communicated. Patient and polite. Will definitely use them again.
Gary was absolutely GREAT , he was prompt , courteous , helpful , knowable - what else could anyone want !! 5 star 100% !!!
The team got the job done in quick and easy fashion. I was extremely thankful they were able to fit our family in such a tight deadline. Especially with all of the freezing issues in Gwinnett County. The part was a little expensive for the repair but at this point, couldn’t be more thankful and happy. Would…
Ignacio was excellent, friendly, and a great guy. Highly recommend. Expensive yes, but service and quality was very good.
True plumbing responsiveness was outstanding. Gabriel Tarbutton helped a lot. Very considerate and thorough. Excellent quality of service, pricing reasonable and an overall great experience. Thanks!
These guys have been professional Thorough… Got here in a hurry in an emergency situation Gabriel explained everything Have used twice Won’t use anyone else
I cannot be happier than I am with True Plumbing. We've used them for years. Hunter has been here 3 times for different issues, he's excellent. You won't be disappointed!
Gabriel did a terrific job! He “Saved Christmas!” True Plumbing is Best.
Emiliano was on time, efficient, explained his process, and did a great job!
Gabriel with True Plumbing was very courteous and fixed several plumbing issues in my home. He is professional and competent.
Kyle (Plumber) was great. He was professional and courteous - seemed to take pride in his work, and was accommodating to our needs.
James is a fabulous partner. He is always committed to helping find solutions for me. He listens and goes the extra mile to help me resolve the issue. He is a significant asset to True Plumbing James has been a great partner on this project, and the work he has done has been excellent! I would refer him and True Plumbing to anyone!
We've been using True Plumbing since we were one of their first customers many years ago and a one-plumber shop with Ryan the founder, and they never fail to impress with their timeliness, accessible near term scheduling, and professional/knowledgeable staff. Reasonable prices from not having big-box advertising…
Washer drain was clogged. 50-year-old house. New pipe installation, all good now!
Tru Plumbing is the BEST!! I do not know what we would do without them. We have used them multiple times for multiple issues!
True plumbing took on a complex plumbing issue that some other plumbers turned away. More importantly, they got the job done and on budget. I will happily recommend and use them again when the need arises. We used Kyle with True Plumbing. I gotta say, when it was raining on him and the cold set in, I was impressed…
We had a major sewer stoppage at our office and True Plumbing was out promptly and fixed the issue. They didn't try to oversell us a new sewer line and gave us a fair price. Very trustworthy and responsive!
Very prompt and great work
Emiliano came to work on some plumbing issues we were having and was great to work with. He was professional, friendly and helpful and did not try to push on unnecessary changes. Fixed our toilet and a leak within one visit, Bonus, our cat liked him too. This company costs slightly more than an independent plumber…
Great service. Didn’t give up until the problem was corrected. Gave us suggestions on how to alleviate the problem next time.
Hunter did a great job as usual. I highly recommend him for your plumbing needs.
fAbulous work. Quick to respond. On-time arrival. Kyle was polite and very capable. Pricing was reasonable. They are now my go-to plumber.
Matt from True Plumbing was top notch. I don’t often give ratings, but Matt went above all expectations in replacing my incoming water line and answering every question I could throw at him with pure professionalism. Thank you Matt and his apprentice, Braden.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
