True Plumbing, Heating & Cooling

Very respectful, knowledgeable, and efficient!

Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.

We had a recommendation from my mom's former plumbing service to continue on with True Plumbing and they were absolutely fantastic and so professional to work with. We could not be more pleased from the moment they arrived to the end product. He's fantastic and so polite. Thank you!

Gary was really kind and able to fix the problem that was bigger than anticipated. True plumbing has always been helpful. Thank you all

Billy was able to come out quickly and take care of our water leak. Was also able to correct some issues that would have led to more problems down the line had they not been addressed.

Excellent communication and quality work. We were looking for local, family owned company. True Plumbing has a great reputation and long history. We had a minor leak from the drain piping of a freestanding bathtub. The gentleman who came to our house called ahead, was on time, diagnosed the issue quickly, showed… Read full review

True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best

Called them at 7:30 with not water in our commercial building. Someone arrived in 30 minutes and solved the problem. Fantastic experience, 8/5

Matt was very professional and provided clear understanding of the situation. Well done.

On time, great service, very knowledgeable. A+

Inacio was very skilled! He diagnosed the problem immediately without hesitation. He cut pipes, installed up to code ones .

True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to… Read full review

Excellent service from start to finish! I came home from out of town to find a broken pipe under my kitchen sink. They responded quickly, communicated every step of the way, and had someone out to my house fast. The repair was done efficiently, and the whole process was smooth and stress free. I really appreciated… Read full review

My plumber retired & I had to find a new group. I called over the weekend & Morgan was very helpful setting up my nonemergency repair. Gabriel showed up during the appointed time and made the quick repair. Knowledgeable & thorough! Would definitely use True Plumbing again! Thank you!

Hunter at True Plumbing was fantastic. Due to how we rely on water for the shop, he was able to make the repairs quickly to get us back up and running with minimum down time. Highly recommend and will use them for all future needs.

Excellent, prompt and friendly service! My pluming issues were resolved!

Hunter was a great plumber - professional and fixed my problem. Highly recommend True Plumbing!

True Plumbing has been an outstanding company who has provided services to my business multiple times. Every time they have provided options and support. Their level of professionalism and thoughtfulness is very much appreciated. Kim is always available to provide assistance. I highly recommend them!

Gary did a great job. Very professional.

We loved working with True Plumbing. They’re our go-to guys every time we have a plumbing issue or concern. The guys are always kind, get the job done quickly and go overboard to check for other things that may be a concern, saving us another call in the future. Highly recommend

Our plumbing problem began at a difficult time in our lives. True Plumbing and Hunter took care of our plumbing while being so considerate of our personal needs. Efficient, prompt and considerate, True Plumbing offers it all!

I've used Ryan and True Plumbing for at least 10 years and most recently last week. Always on time, very professional and do top quality work. Much appreciated!!

James represented himself & True Plumbing as a hard working, very knowledgeable top notch professional. He explained everything that needed to be done & patiently answered all of our questions before, during & after job was completed. We've had several other plumbers come to our home over the last couple of years &… Read full review

Technicians where friendly and knowledge. Completed job in a timely manner. Kept me informed of everything Will recommend them. Thanks for your service

Inacio was fantastic. After my previous plumber canceled twice, True Plumbing was able to get him out quickly, which I really appreciated. He was not only incredibly nice, but also extremely thorough and knowledgeable. He identified major plumbing issues that my inspector had completely missed, while also taking… Read full review

James from True Plumbing did an excellent job replacing a corroded copper water pipe that was leaking. He replaced about 35 feet of old pipe with PEX. He routed the new pipe so I could finish the area in the future. Now I don’t need to worry about the pipe flooding my basement when I’m not home. I definitely… Read full review

Very professional. Super nice. Did a great job.

Very knowledgeable, efficient, came on time, courteous and cleaned everything up before he left. Exceeded expectations.

Hunter was informed and patient. He met all of our expectations. When completing the repair, it was done efficiently and professionally. The repair, and the entire area around the pump looks markedly better than before. I'm impressed. Hunter was wonderful in sharing payment options. I appreciate owner, Paul,… Read full review

The team at True Plumbing is always always fantastic going above and beyond solving problems even when other plumbers have tried they always seem to find a way to make things work!

Inacio explained my plumbing issues in language I could understand. He was very helpful and honest! Highly recommend! Fast, efficient, kind-hearted, and great communicator!

I’ve been using true plumping for several years now. They’ve been amazing each and every single time.

Really great experience and will use them again.

Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will recommend him to everyone who needs a plumber!

We had an emergency with our sump pump, and Max arrived promptly and quickly resolved the issue. He also identified a problem with how the previous pump had been installed, which was likely contributing to the failure, and corrected it as well. We appreciated his thoroughness and professionalism.

Appreciate the professional and timely service. Kyle and Ryan were great to work with and kept me advised the entire time. I would highly recommend.

Couldn't ask for a more kind curteous capable young man as technician

True Plumbing has done work for us a few times and has always been excellent. Kyle who was the technician both times is outstanding. Not only the work he did, but also in the way he communicated. Patient and polite. Will definitely use them again.

Gary was absolutely GREAT , he was prompt , courteous , helpful , knowable - what else could anyone want !! 5 star 100% !!!

The team got the job done in quick and easy fashion. I was extremely thankful they were able to fit our family in such a tight deadline. Especially with all of the freezing issues in Gwinnett County. The part was a little expensive for the repair but at this point, couldn’t be more thankful and happy. Would… Read full review

Ignacio was excellent, friendly, and a great guy. Highly recommend. Expensive yes, but service and quality was very good.

True plumbing responsiveness was outstanding. Gabriel Tarbutton helped a lot. Very considerate and thorough. Excellent quality of service, pricing reasonable and an overall great experience. Thanks!

These guys have been professional Thorough… Got here in a hurry in an emergency situation Gabriel explained everything Have used twice Won’t use anyone else

I cannot be happier than I am with True Plumbing. We've used them for years. Hunter has been here 3 times for different issues, he's excellent. You won't be disappointed!

Gabriel did a terrific job! He “Saved Christmas!” True Plumbing is Best.

Emiliano was on time, efficient, explained his process, and did a great job!

Gabriel with True Plumbing was very courteous and fixed several plumbing issues in my home. He is professional and competent.

Kyle (Plumber) was great. He was professional and courteous - seemed to take pride in his work, and was accommodating to our needs.

James is a fabulous partner. He is always committed to helping find solutions for me. He listens and goes the extra mile to help me resolve the issue. He is a significant asset to True Plumbing James has been a great partner on this project, and the work he has done has been excellent! I would refer him and True Plumbing to anyone!

We've been using True Plumbing since we were one of their first customers many years ago and a one-plumber shop with Ryan the founder, and they never fail to impress with their timeliness, accessible near term scheduling, and professional/knowledgeable staff. Reasonable prices from not having big-box advertising… Read full review

Washer drain was clogged. 50-year-old house. New pipe installation, all good now!

Tru Plumbing is the BEST!! I do not know what we would do without them. We have used them multiple times for multiple issues!

True plumbing took on a complex plumbing issue that some other plumbers turned away. More importantly, they got the job done and on budget. I will happily recommend and use them again when the need arises. We used Kyle with True Plumbing. I gotta say, when it was raining on him and the cold set in, I was impressed… Read full review

We had a major sewer stoppage at our office and True Plumbing was out promptly and fixed the issue. They didn't try to oversell us a new sewer line and gave us a fair price. Very trustworthy and responsive!

Very prompt and great work

Emiliano came to work on some plumbing issues we were having and was great to work with. He was professional, friendly and helpful and did not try to push on unnecessary changes. Fixed our toilet and a leak within one visit, Bonus, our cat liked him too. This company costs slightly more than an independent plumber… Read full review

Great service. Didn’t give up until the problem was corrected. Gave us suggestions on how to alleviate the problem next time.

Hunter did a great job as usual. I highly recommend him for your plumbing needs.

fAbulous work. Quick to respond. On-time arrival. Kyle was polite and very capable. Pricing was reasonable. They are now my go-to plumber.

Matt from True Plumbing was top notch. I don’t often give ratings, but Matt went above all expectations in replacing my incoming water line and answering every question I could throw at him with pure professionalism. Thank you Matt and his apprentice, Braden.

We had the pressure intake value replaced that controls the pressure into our house. We also had the pipe and facet repaired to close the value correctly and had our toilet repaired. Excellent work, very satisfied and was reasonably priced.

I really had a great experience with True Plumbing every time Ive used them. Its clear they care about their clients every step of the way. They put the best foot forward at all times. I was visited today by their technician Hunter Coan and he’s extremely knowledgeable and professional. He did a great job at… Read full review

Gabriel and Gavin came right at the beginning of the appointment. Wasted no time locating the issue at hand, letting me know the job could be done within the hour for a great price! I highly recommend True Plumbing for all your needs.

I had a leak in a pipe that I noticed at noon today and by 2:45 True Plumbing had it fixed. They are always able to come same day and Gabriel did great work quickly patching up the pipe and kindly making a nice square cut in the drywall that should be easy to patch. I’m always extremely happy with the work from True… Read full review

Emiliano Was polite, knowledgeable and fixed my problems.

They came out immediately, and they resolved the problem.

I’ve hired True Plumbing twice now and had exceptional experiences both times. Really appreciated their transparency both times in regards to what repairs are a “must Have” versus “recommendations”. Gabriel did extensive work at our house and walked us through all the repairs needed and was thorough in his explanations with us. Highly recommend!

Gary came to look at my kitchen faucet and figure out why my cold water pressure was so low. He quickly assessed and identified the problem. He fixed it within 2 hours and the water pressure is back to normal! Overall it was very great service and he gave me good guidance on other things to look for.

Kyle is thorough and knowledgeable. He explained each step of his process in detail. He is personable and friendly too!

Matt and his team with True plumbing were exceptional! We had a huge job that we vetted several companies to do, but True plumbing was the only company that had a solid plan with the least disruption to our property and even a back up contingency plan. They were friendly, courteous, efficient and cleaned up… Read full review

Ken said, I had an excellent experience with Max Osokalo and True Plumbing. Their sewer line scoping service was very reasonably priced, and they went above and beyond with their hard work. Max and his team were thorough, professional, and provided multiple solutions along with clear, detailed quotes. They made a… Read full review

Called yesterday afternoon and asked for a couple, nonemergency repairs. They were able to send a professional today. Very much appreciated! Fixed a broken Upstairs bathroom shink and a woobly toilet. Excellent work. The plumber was very professional and offered several suggestions for the care and cleaning of… Read full review

They were fabulous in every way. Highly recommend as long as I can get them back to my house to do more projects!’n😅😅😅

We always call True Plumbing as they are honest, reliable, time sensitive, kind and do a great job with the work to be done. Highly recommend!

We have been a customer of True plumbing for 10 years. Every technician has been very professional and does very good work (I’ve never had to call anyone back after a repair). Hunter was our tech recently and he was excellent!! Highly recommend this plumbing company!

Replaced a failed saddle valve that feeds the humidifier with a proper T connection with valve

Excellent service . Technician was polite, knowledgeable ,clean , explained what he would needed to do , gave us great suggestions ti help in the future, .. this was our first time using True plumbing and we were very pleased . Highly recommend

Excellent work. Flexible to meet my emergency need. Matt was great.

While on our 1st day of anniversary vacation out of country, a neighbor discovered a water main pipe leak in our front yard. From a referral we got I called Ryan on Wednesday, they were out to my house same day to evaluate issue and 2 days later issue was repaired. We arrived to a thorough job well done and more… Read full review

They were able to get me a quick same-day appointment and provided very professional service. They diagnosed the problems causing the leak in my home and were able to fix it that same day.

We've enjoyed working with the team at True Plumbing since about 2018, when they were recommended by neighbors. They're super-responsive, knowledgeable, communicate well, and do great work. We've used them for several emergencies with our plumbing lines into the house as well as standard help inside, like a toilet install. Highly recommend!

True Plumbing is everything you would want to have as a professional plumbing company for your home. Kyle Trotman was able to help us identify a problem with the water pressure that we didn’t know we had and also moved our cut off valve to a perfect location. I will recommend this company to friends and neighbors… Read full review

Hired True Plumbing to install a new toilet drain and move some water lines in my half bathroom due to an old toilet leaking and rotting through the floor. My experience working with True Plumbing has been great every step of the way. They've been great to work with and very responsive. They were able to get the… Read full review

Our plumbing technician, Cody, came to our home to check out and fix some plumbing issues. He was really professional, prompt, and personable. Cody was very thorough, and he explained what he was doing along the way. I highly recommend True Plumbing Atlanta!

We had a plumbing emergency on a Saturday and the owner of the company Ryan came out to make sure our issues was taken care of before our window of service ended. I am a consistent user of True Plumbing, they are my go to any time I need a plumbing job done. They are incredibly professional, caring and knowledgeable… Read full review

I have used True Plumbing over the past five years on a number of jobs - each time they were professional, competent, a fair price, and personable/accountable. Highly recommend and it's a local business.

I had a great experience with Joe from True Plumbing. I had a leak in my outdoor water line which was fixed promptly. I was given multiple options at different price points and after the job was finished I asked Joe to take a look at a few others areas of my basement that I was concerned about and he gladly took… Read full review

My recently-purchased townhome came with A LOT of plumbing concerns that were not quite fully realized during the inspection, and as a first time homebuyer I was feeling pretty uneasy. I had received a quote from someone else that was super expensive and didn't quite seem right, so I called True Plumbing and can now… Read full review

I recently used True Plumbing to move supply and waste lines for two bathroom sinks and a bathtub. They also updated a shower. The project was somewhat complicated due to design elements. The professionals at True were thoughtful, thorough and price competitive. They are honest and do good work. I can strongly recommend

Good communication- Atlanta traffic can be the worst! They informed me of the problem, the approximate cost to repair and the level of urgency. Also they recommended service providers that could help with items outside their capabilities. All the folks were kind, patient, clear and professional. Highly recommend True Plumbing!

Great experience with True Plumbing today. Inacio and his partner were an absolute pleasure to work with. Inacio took the time to explain not only the work that needed to be done for the repair, but also provided lots of appreciated advice on ways we can protect and maintain our home. And he found a cost effective… Read full review

My service guy Joe was amazing and did a wonder job. Highly recommend them.

Joe is the man, he was very responsive, right on time, very professional, nice guy, and got the job done quickly at a price cheaper than quoted by other similar plumbers. Would 100% recommend using Joe!

Yet another super positive experience with True Plumbing today! They were able to make it out a bit early which was nice, and very quickly assessed the issue, and as always did a great job explaining what was wrong and the details of what they needed to do to fix it. Joe was friendly, professional, and did… Read full review

Matt was a true professional and took the time to do things correctly. Very polite and courteous. Would definitely recommend True Plumbing to friends and family.

True Plumbing is so responsive and detailed! Highly recommend!

Arrived earlier than expected/scheduled:) Max O was very professional and worked quickly. Problem was explained and cost estimate was given before the work started.

Polite, on time and fixed in a timely manner at a good price

Could not recommend Inacio more!!! Pipes burst and true plumbing and inacio arrived to cap so we have water in rest of house until pipes can be replaced. Thank you!!!

My garbage disposal went out and my kitchen sink drain clogged on Thanksgiving Day while I was preparing dinner. My plumber of thirty+ years has retired, so the next day I was searching frantically for a plumber because all the pots and pans and dishes from the night before were still sitting, unwashed, on my… Read full review